Jobs at Everway

Drive territory revenue through account expansion and new business acquisition across assigned states. Manage full sales cycle using MEDDPICC, maintain pipeline in Salesforce, prospect and qualify leads, deliver presentations and proposals, collaborate with Marketing, Customer Success, and Product, and travel within the territory to support customers and events.

Define and lead the Identity and Access product strategy and roadmap across Everway: design authentication, authorization, SSO, provisioning, and lifecycle capabilities; drive migration from legacy systems; partner with engineering, security, data, and product teams; prioritise based on customer impact and business outcomes; enable platform self-service, interoperability, analytics, and measurable outcomes.

Lead and develop the Customer Success team to drive product adoption, retention, and growth. Oversee onboarding, lifecycle processes, escalations, metrics, and cross-functional collaboration to improve customer outcomes and operational scalability.

Lead customer onboarding and technical implementations from kickoff to go-live. Coordinate timelines, manage integrations and data setup, troubleshoot issues, communicate progress to technical and non-technical stakeholders, maintain documentation, and improve implementation processes.