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Tier 1 Customer Success Representative

1 week ago
We are looking for someone part-time (15-25 hrs/wk) for an entry to mid level customer success role. Based out of our Seattle headquarters and reporting to the Customer Service Experience Manager, this part-time role will be responsible for responding to customer inquiries (via email, phone) to quickly resolve order issues, and coordinating with our boutiques to resolve any customer-facing inquiries or issues.  This role is perfect for someone who is comfortable in a fast-paced environment where things can (and often do) change daily. You can expect to be close to the action as this role is integral in making our business grow and be successful. We’re a small team, so this is an excellent opportunity to learn the ropes and all aspects of e-commerce.