Jobs at Hightouch

Bridge enterprise customers' legacy BI to Hightouch by reverse-engineering complex marketing reports, building reusable reporting frameworks, engineering and documenting semantic/context layers, ensuring accurate SQL generation, and training non-technical marketers while collaborating cross-functionally to deliver reliable, idempotent AI-driven analytics.

Design and iterate on Hightouchs Agents product: build 0-1 AI marketing tools, produce rapid prototypes and high-fidelity UI, conduct customer research, synthesize data-driven insights, drive product strategy, and collaborate closely with designers, engineers, and PMs to ship features.

Drive operating model, quarterly reforecasts, cash flow and budget-versus-actuals. Maintain driver-based models, strengthen SaaS metrics, support board reporting, partner with Accounting/RevOps/Data, and lead ad hoc strategic and scenario analysis to inform executive decisions.

Build outbound motion for Hightouch Ad Studio by prospecting performance marketers, creative and brand teams via calls, email, LinkedIn, and integrated campaigns. Research target accounts, craft personalized messaging tied to creative pain points, and develop the outbound playbook, processes, tooling, and strategies to drive demos and monthly goals.

Work with enterprise marketing teams to design and ship on-brand AI-generated ad creatives. Lead prompt engineering across image and video models, consult on brand guidelines, run A/B tests and optimize performance, and provide product feedback to shape AI creative tooling and adoption.

You will audit GTM workflows, design AI workflows, maintain AI context layers, train teams on AI tools, and integrate solutions within RevOps.

Lead creative for enterprise email lifecycles by translating brand guidelines into agentic AI workflows, producing on‑brand email creative, running A/B tests to drive performance, and shaping product and playbooks to scale email quality across customers.

Advise customers on email deliverability, manage high-volume sender migrations and IP warm‑ups, maintain ISP relationships, analyze deliverability performance, recommend strategic improvements, enable teams on best practices, and partner with product and engineering to inform roadmap.

We are seeking a product-minded backend engineer to work on our Customer Studio product, focusing on data performance, analytics, audience syncing, and generative AI. The role requires strong architecture, scalability considerations, and product engagement.

The role involves developing tools for enterprises to manage Hightouch deployments, focusing on access control, change management, and data warehouse performance.

Lead the Streaming Systems team, building high-throughput, low-latency infrastructure for real-time computation on billions of events. Mentor engineers and solve complex scaling challenges directly affecting marketing AI products.

The Software Engineer will work on high-throughput streaming systems, scaling infrastructure to manage billions of events, ensuring low-latency and high performance while delivering projects from start to finish with significant ownership.

Explore customer needs and oversee their journey through onboarding to ensure successful adoption of the Hightouch platform, applying strong technical and project management skills to guide customers effectively.

Join Hightouch as a front-end focused full stack engineer, building user-friendly interfaces and collaborating with teams to enhance customer engagement through data.

The Customer Success Engineer will work with users to maximize the platform's value, providing technical support and collaborating with various teams.

The Forward Deployed Marketing Data Scientist will work with AI customers and engineering teams to optimize AI-driven marketing campaigns through data analysis, diagnostics, and communication of insights to stakeholders.

The Solutions Engineer will engage with customers to solve their data strategy problems, working closely with sales and internal teams to provide tailored solutions.

The Implementation Manager oversees customer onboarding, implements technical solutions, optimizes processes, and collaborates with clients and internal teams to ensure successful integrations.

The Web Engineer will lead the development and maintenance of Hightouch's marketing website, collaborating with design and marketing teams to create exceptional user experiences and engaging animations.

Lead the engineering team managing 300+ destination integrations, focusing on technical execution, product improvements, and mentoring engineers while ensuring customer satisfaction.