Jobs at Housecall Pro

Enroll prospective home service professionals in Business Coaching by identifying business challenges, demonstrating tailored coaching solutions, conducting program walkthroughs, addressing objections, and using consultative outreach across multiple channels. The role emphasizes customer growth, strong communication, problem-solving, collaboration, continuous learning, and effective use of AI tools.

Engage prospective home-service professionals, identify business challenges, and use consultative selling to enroll them in business coaching programs. Deliver program walkthroughs, explain tailored solutions, address objections, conduct multi-channel outreach, and provide excellent customer service. Collaborate with internal teams, learn continuously, improve processes, and help customers leverage coaching to scale their businesses.

Guide customers through data integration and migration, analyze data quality, identify and resolve anomalies, support validation and system synchronization, and document troubleshooting practices. The role communicates recurring data trends to product and engineering teams, improves operational processes, and enhances customer self-service. It requires professional QuickBooks experience, customer-facing technical support or onboarding experience, strong communication, and problem-solving skills.

Sell Housecall Pro to mid-size home service businesses via consultative, account-based selling. Run 3–4 product demos daily, manage pipeline, close deals, coordinate onboarding with specialists, and collaborate with SDRs and other AEs to grow key accounts.

Sell Housecall Pro to mid-market home service businesses using consultative, account-based techniques. Run multiple 60–90 minute demos daily, manage pipeline, close deals, and coordinate onboarding with specialists to ensure customer success and long-term partnerships.

Own product discovery and operations for strategic enterprise partners. Lead requirements gathering, product demonstrations, gap analyses, API integration planning, prototypes, partner escalations, and feature delivery tracking. Translate operational needs and usage data into actionable requirements for Product and Engineering teams. Collaborate with Legal, Business Development, and Product on agreements, prioritization, and solution design while optimizing workflows and escalation processes.

Drive product vision, strategy, roadmap, and execution for enterprise mobile capabilities. Conduct customer research, analyze feedback and usage data, collaborate with design, engineering, marketing, and go-to-market teams, and guide scalable feature development. Track launch metrics and adoption, iterate based on learnings, and use AI tools to improve workflows and execution.

Own product vision, strategy, roadmap, backlog, and execution for enterprise jobs and scheduling products. Conduct market and customer research, define metrics, guide UX, partner with engineering and design, coordinate launches, and optimize adoption through quantitative and qualitative feedback. Collaborate cross-functionally with marketing, sales, strategy, and operations while using AI tools and automation to improve team efficiency and product quality.

Lead strategy and execution of data-driven paid acquisition across search, social, display, and affiliates. Manage budget allocation, team leadership, experimentation, AI-driven automation, channel launches, cross-functional reporting, and vendor/agency relationships to drive CAC, ROAS, LTV, and revenue growth.

The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.

Lead, coach, and develop a SaaS sales team to meet KPIs (Enrollment, Attended Demos, ASP, Churn, MRR). Drive sales strategy, performance management, training, client relationships, and team culture to achieve revenue targets.

Lead product management initiatives focusing on customer acquisition, onboarding, and retention. Drive product-led growth strategy and manage a team of growth product managers.

Lead and develop an inside sales team focused on activity, conversion, and retention. Drive sales strategy, coaching, training, performance metrics, client relationships, and revenue growth (MRR, ASP, churn).

Lead and shape product design for Revenue-focused features, embedding AI into design and workflows. Define strategy, align cross-functional partners, mentor design leaders, champion AI-assisted prototyping, and drive high-quality, cohesive experiences from concept through launch while staying hands-on in craft.

As Senior Director of Sales, guide the sales division by developing strategies, managing teams, fostering partnerships, and driving revenue growth while aligning with organizational goals.

Lead vision and strategy for Payments and Risk, owning KPIs like payments GMV, net take, and losses. Manage and grow a team of Product Managers, partner with Engineering, Design, Risk, and Analytics, and drive AI-enabled product solutions and platform services to improve cashflow, risk protections, and payment experiences for B2B/vertical SaaS customers.

Consultative sales role owning the conversion funnel for home-service customers: run 3–5 virtual demos daily, qualify and close transactional opportunities, coordinate with SDRs, and support early onboarding to drive long-term product adoption.

Consultative SaaS sales role owning the conversion funnel: run virtual demos, qualify and nurture a high-volume pipeline, close contracts, coordinate with SDRs, and facilitate early onboarding to drive long-term customer success for home service professionals.