Customer Solutions Specialists assist customers with inquiries via phone, chat, or email, providing solutions and improving customer loyalty. They leverage product knowledge to empower customers and document feedback for product improvement.

Responsible for overseeing backend feature development, mentoring engineers, managing projects, and ensuring high-quality software delivery while fostering innovation and collaboration within the team.

The Staff Software Engineer will develop payment processing features, design distributed banking systems, and lead technical decision-making to enhance user experience and scalability.