Closing Experience Manager
1 week ago
We are looking for a Closing Experience Manager to drive customer satisfaction and retention throughout the closing process. This highly collaborative role will work closely with sales and operations to constantly improve our customers’ experience. Using your knowledge of the closing process, you will onboard new clients, explain what they can expect from JetClosing during the closing process and encourage the use of the tools we have available. Understanding our unique value proposition, and knowledge of our sales processes and tools, you will liaise with our sales teams to grow client relationships. You will have access to our production system and CRM to see the full profile of our clients, transaction details and sales engagement. This person will play an integral role in developing the position, and the potential for growth as we expand into new markets.