Jobs at LifeStance Health

Resolves patient, provider, vendor, and health plan inquiries involving eligibility, insurance benefits, billing, payments, collections, and account issues. Processes payment requests, updates insurance and portal information, reviews billing transactions, supports reporting, and escalates revenue cycle challenges. Provides courteous, empathetic service through phone, email, voicemail, fax, and patient portal while protecting confidential patient information.

Manage accurate medical billing and revenue cycle processes, coordinate with payers, patients, clinics, and team members, monitor productivity and quality, maintain billing and organizational procedures, prepare reports, and escalate workflow or payer issues. The role requires medical billing experience, knowledge of insurance, Medicare and Medicaid processes, attention to detail, and the ability to work independently in a remote team environment.

Provide enterprise-wide clinical leadership for psychotherapy services: define and implement national clinical vision, establish evidence-based standards, ensure regulatory compliance, oversee quality/risk governance, serve as senior escalation for complex cases, guide policy and coding, partner with executive and regional leaders, and drive clinician education and change management across a multi-state organization.

Leads corporate development initiatives focused on mergers and acquisitions, strategic partnerships, and market expansion. Responsibilities include sourcing opportunities, market research, financial modeling, valuation, due diligence, transaction documentation, deal execution, post-merger integration, stakeholder presentations, and performance tracking. The role collaborates with finance, legal, operations, and business development teams while managing relationships with investment banks and industry partners.

The Revenue Integrity Coordinator ensures accurate claims billing to payers, reviews patient accounts, and maintains compliant billing practices in a remote setting.

Lead cross-functional operational excellence projects to reduce SG&A and improve efficiency. Manage project plans, KPIs, risk mitigation, and stakeholder engagement. Partner with Finance, digital, and data teams to quantify savings and integrate automation, analytics, and AI. Support governance, training, adoption, and sustainment to ensure measurable productivity and cost-savings across shared services and clinical operations.

Support revenue cycle by performing coding reviews, claim scrubbing, and payer audit management to prevent denials and recoupments. Use Power BI, advanced Excel, and a machine-learning tool to detect trends, validate exceptions, and drive upstream/downstream interventions. Liaise with stakeholders, track payer audit performance, and deliver operational improvements and monthly scorecards to leadership. Remote role focused on mental/behavioral health revenue integrity.

Support product development to improve patient access, engagement, and outcomes. Translate clinical and business needs into requirements, maintain backlog, analyze EHR and operational data, define KPIs, support agile ceremonies, liaison with cross-functional teams, and produce documentation, release notes, and training materials.

Lead marketing analytics for patient acquisition, engagement, and retention. Build BI dashboards, run campaign and A/B test analysis, implement attribution and measurement frameworks, extract and transform data via SQL, and partner cross-functionally to drive data-informed marketing decisions.

Lead design and launch of a centralized clinician schedule template build function: define operating model, intake/prioritization/SLA processes, create SOPs and workflows, hire and manage analysts, partner with clinical and technology teams, monitor performance, and drive schedule optimization to improve clinician utilization and patient access.

Lead and develop a team of accountants to execute month-end/quarter/year-end close, reconciliations, SOX controls, audit support, financial analysis, and process improvements for a public company environment.