Jobs at Lumos

Manages the full life cycle of 3–4 telecommunications products, from concept and development through launch, enhancement, and retirement. Collaborates with engineering, sales, operations, procurement, legal, marketing, and vendors to define requirements, deliver connectivity solutions, support RFPs, train teams, and ensure regulatory and security compliance. Oversees product strategy, KPIs, pricing, technical documentation, enablement, launches, and customer-focused improvements across multiple markets.

Generates new revenue and manages select existing mid-market accounts through quota-driven telecommunications and technology sales. Sells connectivity, voice, cloud, security, managed network, and related solutions; develops proposals, manages opportunities and forecasts in CRM, submits contracts, resolves customer issues, and coordinates with sales engineering and customer care to ensure timely product delivery.

Serve as a senior technical advisor for enterprise voice solutions throughout the presales lifecycle. Lead discovery, solution design, demonstrations, proof-of-concept validation, proposals, and customer presentations. Partner with Sales and Sales Engineering to develop opportunities and close business. Provide training, playbooks, architecture guidance, and competitive positioning while collaborating with Product, Engineering, Operations, and Support to improve offerings and influence the roadmap.

Maintains accurate CRM data across HubSpot and ServiceNow by processing data requests, entering and cleaning records, resolving duplicates, managing account relationships, supporting bulk uploads, and addressing cross-system data issues. Partners with Sales, Marketing, and IT Development to ensure accurate integrations, workflows, deal data, and adherence to data processes.