Jobs at Northwest Administrators, Inc

Lead and deliver multiple concurrent quality control projects from planning through post-mortem. Define scope, schedules, resource allocation, risk mitigation, and stakeholder communications. Coordinate cross-functional teams, vendors, and contractors to meet business goals, timelines, and budgets while managing issues and documenting lessons learned.

Process pension benefit claims by managing case workloads, explaining claim procedures to customers, verifying eligibility, resolving eligibility issues, requesting required documentation, and accurately entering data into claims systems. The role requires strong organization, communication, customer service, problem-solving, attention to detail, and intermediate proficiency with Excel and Word. Candidates must complete a 12-week paid training program beginning in person in Seattle.

Review employer payroll records against collective bargaining agreements to verify benefit contributions. Responsibilities include analyzing records, entering data, documenting errors in audit software, writing weekly status updates, communicating audit findings to clients, and meeting KPI-based production standards. The role includes paid training, requires strong organization, communication, analytical skills, Microsoft Word and Excel proficiency, and willingness to travel. This position is fully on-site in Seattle.

Serve as a trusted execution partner translating strategic priorities into action. Lead planning and execution of cross-functional initiatives, coordinate leadership operating rhythms, improve processes, manage change, set performance metrics, identify risks, and run special projects to deliver measurable business outcomes.

Lead the organization's learning and development strategy: assess needs, design and deliver instructor-led and blended learning, manage the LMS, build onboarding and leadership programs, partner with HR and business leaders, measure effectiveness, and continuously improve training to drive employee performance and business results.