Palmetto Technology Group, Inc.

HQ
Greenville
62 Total Employees
Year Founded: 2007

Palmetto Technology Group, Inc. Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers dental insurance

Offers vision insurance

Offers health insurance

Offers generous parental leave

Provides a company car

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers paid volunteer time

Provides paid sick days

Career Growth + Development

Provides customized development tracks

Job training & conferences

Company Culture

Utilizes a flexible work schedule

Offers a remote work program

Office is pet friendly

Provides a mobile phone discount

Provides free snacks and drinks

Cloud • Information Technology • Consulting • Cybersecurity
Owns engineering, administration, scaling, and reliability for Microsoft Azure, Microsoft 365, Entra ID, and Azure Virtual Desktop environments. Serves as the Tier 3/4 escalation authority for cloud, identity, messaging, virtualization, and infrastructure issues. Designs Azure infrastructure, manages Zero Trust controls, supports SOC 2 compliance and incident response, aligns outsourced helpdesk operations, and automates tenant administration through PowerShell and Microsoft Graph API.
Cloud • Information Technology • Consulting • Cybersecurity
Provides frontline help desk support by diagnosing and resolving hardware, software, network, account, and connectivity issues. Installs and configures systems, manages user accounts and permissions, documents solutions, maintains knowledge bases, monitors IT systems, supports technology projects, and escalates complex problems. The role also handles phone triage, follows security and compliance procedures, and delivers customer-focused assistance within service-level expectations.