Jobs at Pantheon Platform

The Sales Manager, West will lead a team of Enterprise Account Executives, manage a regional strategy, mentor team members, and drive pipeline growth while engaging with C-level customers.

Build and improve the end-to-end experience for new customers by implementing features across Python services, a GraphQL gateway, Auth0-based auth, and Terraform-managed GCP infrastructure. Collaborate cross-functionally to redesign discovery, evaluation, onboarding, and time-to-value while ensuring reliability, testing, and stable deployments.

Lead Revenue Operations for Support and Professional Services by building processes, systems, and reporting to improve delivery, capacity planning, SLAs, and customer outcomes. Drive cross-functional initiatives, root-cause analyses, tech-stack optimization, and handoffs across Sales, CS, and Services to connect post-sales operations to retention and revenue.

Lead design, implementation, and administration of enterprise IT infrastructure with a strong focus on identity and access management across GCP, AWS, and GitHub. Build Okta-driven provisioning workflows, automate processes, manage IAM governance and compliance, support IT support escalations, and evolve security policies including PAM and EDR controls.

The Marketing Coordinator will oversee the organization’s operating rhythms, streamline processes, manage internal programs, and provide support to marketing leadership for effective operations.

Lead design and delivery of technical certification, onboarding, and enablement content using instructional design and AI-assisted tools. Partner with Engineering, Product, GTM, and Partners to translate platform complexity into field-ready assets, run demo excellence programs, track enablement KPIs, and continuously improve adoption and performance across Sales, CS, Services, Support, and Partners.

Lead the Hosting Platform engineering team owning roadmap, reliability, scalability, and performance for hundreds of thousands of sites. Mentor managers and senior engineers, drive architecture for distributed, multi-tenant systems (edge delivery, caching, databases), define SLOs and observability, manage incident response and customer escalations, balance technical debt, and champion AI-native engineering and automation.

The Senior Technical Program Manager will lead large-scale, cross-functional programs ensuring alignment across stakeholders, manage risks, and improve delivery practices in a dynamic environment.

Build customer-facing observability features: backend systems that transform raw observability data (New Relic, Grafana, Cloudflare, OpenTelemetry) into actionable product insights. Work primarily in Go with Python and SQL for data, and collaborate with product and design on Portfolio Insights, OpenTelemetry exploration, and product analytics surfaced in the UI.

The Principal Software Engineer will drive the technical roadmap for Panthey's hosting platform, architect core services, and provide technical leadership and mentoring to engineers. They will work on distributed systems, container orchestration, and AI-native engineering practices, ensuring platform reliability and performance.

The Senior Software Engineer will design and build a collaborative web platform, managing backend and frontend systems, mentoring junior engineers, and driving architectural decisions. Responsibilities include API design, code quality assurance, and integrating AI into the development workflow.

Lead product and UX/UI strategy for a major SaaS product area; design and deliver high-fidelity experiences, evolve design systems, conduct user research, define success metrics, mentor designers, and drive product vision and organizational design maturity. Represent Pantheon externally and incorporate AI-driven features into product workflows.

The Staff Software Engineer will lead the architecture and development of a real-time content platform, working on both backend and frontend systems while mentoring team members and collaborating with product and design teams.

Own and drive the Next.js Platform strategy and roadmap at the intersection of developer experience and enterprise operations. Synthesize user research and market data, define success metrics, align dual buyers (portfolio managers and developers), improve product performance, and communicate progress across stakeholders.

Lead strategy and roadmap for Developer Experience products (Autopilot, Multidev, Upstreams), prioritize public APIs, integrations, and agentic infrastructure, research developer workflows, define success metrics linking developer velocity to business outcomes, and communicate progress to engineering and executives.