5 days ago
You are passionate about the opportunity to design new learning experiences, have an experimentation mindset, and thrive when trying new things.
You work well with others, especially those who think differently from you. In this role you will work alongside our customer education and support teams to collaborate on how-to-guides, reference and quick-start guides, online help, and training videos, all with the goal of driving product adoption by helping customers self-solve through content.
You have experience writing, editing, and facilitating curriculum in online spaces with an eye for design. You are a strong content creator, and you understand best-practices and methods behind engaging adult learners.
You are a passionate collaborator who works well with a team, but can also function independently. You possess attention to detail, emphasizing quality and uniformity of all published products. You are confident building, maintaining, and carrying out style guidelines.
You have an interest in measuring the effectiveness of content and in making data-informed improvements.