Pie Insurance Offices

Lead and scale Pie's claims adjudication function for workers' compensation across jurisdictions. Own strategy execution, team structure, KPIs, budgets, large-loss settlements, regulatory compliance, and claims technology adoption. Partner with Claims, Underwriting, Actuarial, Product, Finance, Legal and external stakeholders to drive improved claims outcomes, loss ratios, and customer experience while building senior talent and governance for adjudication operations.

Manage employee relations, ensure labor law compliance, support performance management, administer benefits and leave, maintain HRIS data and reporting, run workforce analytics for diversity, support onboarding and headcount processes, and improve People systems and programs while partnering with leaders and cross-functional teams.

Lead HRMS implementation, maintenance and support activities: ensure data integrity, troubleshoot issues, design processes, build reports and dashboards, run testing and integrations, and partner with People teams on training and improvements.