Pushpay

As a Salesforce Developer on our Technical Operation team, you will be responsible for extending our business logic and functionality by leveraging advanced Process Builder and Flows, Apex, and Visualforce. Responsibilities include: reviewing requirements against current architecture and configuring Salesforce.com to business requirements, providing best practice recommendations and implementing functionality for a range of internal project stakeholders. You will work closely with business leadership, internal stakeholders, business analysts and users within a fast growing sales environment to ensure core systems are built for scale and delivery of key insights. 

We are looking for a driven individual to join our Sales Development Representative (SDR) team as we pioneer the way into offering a powerful digital giving platform for thousands of churches. Pushpay is a simple digital giving platform designed specifically to increase giving across ministries and offers first genuine 10-second mobile giving solution, with an amazing web option to match. We are looking for people to bridge the gap between churches that currently need a mobile giving solution and our incredible service. That’s where you come in.

We are searching for a professional to join our growing Customer Success Team. The primary responsibility for this role is to manage the onboarding of our mid-market level customers by successfully implementing the Pushpay product suite. The right individual provides distinctive post sale service that makes Pushpay the market leader and preferred choice for digital giving in the non-profit space. This individual possesses a passion for customer satisfaction, obsession for accuracy, a blend of technical and customer-interaction skills, a drive for excellence, can effectively navigate objections, and has what it takes to deliver results.

You will be the client’s first impression of Pushpay, so we are looking for a passionate, personable and professional individual who will be able to connect our clients to our service. In this role, you will make outbound calls to potential clients who have expressed interest in learning more about Pushpay or appear to be strong potential customers based upon our general market focus.

As an App Design Specialist you will work to make a memorable first impression with unique app designs for each customer. You will also strive to deliver best practices in mobile design to ensure maximum engagement with end-users. You will provide escalated technical assistance and support to our internal teams and customers.

Who you are: Someone who has both an interest in helping others and working in a fast-paced environment. You are smart, hard-working and passionate. You are a critical thinker who is agile and knows how to communicate. You have a hunger to always be growing and are competitive while also being coachable. Above all else, you put people first. This role reports to the Enterprise Sales Development Representative Manager.

As a Director of Sales Operations, you will will serve in a critical leadership role across Pushpay to scale our Sales Operations function as we grow into the next phase of our business. You will be a strategic advisor to our Sales and Customer Success Leadership teams to provide frameworks for territory design, robust compensation plans, and in-depth BI and Financial Reporting. You will also “roll up” your sleeves to get into data to provide insight recommendations to drive our business forward. In addition, you provide leadership to a small, yet, growing sales operations team.

In order to maintain a high level of Customer Care, the Team is dedicated to our customers above and beyond the expected measures. The perfect candidate is someone who can be fiercely loyal to our customers and end-users, their needs, and their expectations. Among the many duties the Support Team carries out, the core of what we do is create a culture that turns the Support process into a win/win for our company and the customer. This role reports to the Manager of Customer Care.

 Knowledge and experience with Salesforce.com configuration. Strong analytical, problem solving, and decision making skills. Thorough understanding of internal customer business processes and ability to patiently guide users according to available documentation. Empathy for tooling users. Clear communication for troubleshooting and recommendations. Process driven analysis skills. Ability to work independently and manage priorities across multiple departments simultaneously.