Leads IT audit and SOX/internal controls engagements across industries, including planning, budgeting, execution, compliance assessment, risk mitigation, and reporting. Manages client accounts and teams, supports internal audit transformation and co-sourcing models, applies AI and data analysis to improve audit processes, and coaches junior staff. The role also requires stakeholder management, conflict resolution, strategic planning, and adherence to professional, technical, independence, and conduct standards.

Provides strategy consulting for pharma and life sciences clients, focusing on customer analytics and experience. Responsibilities include analyzing client needs, designing customer journey maps, managing segmentation and satisfaction surveys, interpreting customer data, developing value propositions, identifying improvement opportunities, and guiding teams in implementing customer experience strategies. The role also involves client relationship development, business process improvement, trend analysis, and delivering strategic recommendations that improve customer satisfaction, engagement, loyalty, and business growth.

Leads marketing technology strategy, implementation, administration, and operations across Salesforce, AEM, and adjacent martech platforms. Oversees configuration, workflows, data quality, campaign technology, automation, adoption, and user readiness. Coordinates stakeholders, manages project workstreams, identifies risks and opportunities, and coaches team members on platform functionality and issue resolution. Requires at least four years of sales, marketing, or PwC experience and two years developing AEMaaCS.