Jobs at Qualtrics

Build and operate platform infrastructure supporting Qualtrics engineering teams. Develop Go services and Kubernetes orchestration tooling, optimize CPU and memory usage, improve service discovery, and ensure platform availability, scalability, and performance. The role includes designing containerized workload practices, collaborating with AWS and security teams, supporting large-scale infrastructure across global regions, and participating in periodic on-call responsibilities.

Design and develop scalable AI architectures, frameworks, and algorithms for enterprise SaaS agent platforms. Guide agentic capabilities across research and production, lead the technical roadmap, evaluate AI technologies, and improve agent performance, observability, security, governance, and efficiency. Collaborate with applied scientists, product managers, engineers, and security architects while providing technical direction, code reviews, and mentorship.

Develop and operate scalable, highly available analytics platform microservices and data-processing systems. Responsibilities include architecture, full-stack development, feature delivery, optimization, troubleshooting, operations, benchmarking, and collaboration with UX, TechOps, and Product teams. The role requires participation in on-call rotations and solving large-scale distributed systems challenges involving data ingestion, storage, processing, caching, routing, queues, and event-driven systems.

Manages global treasury activities including daily cash positioning, cash forecasting, short-term investments, banking relationships, financial reporting, and treasury system implementation. Partners with Finance, Legal, and senior leaders on policies, process improvements, working capital, debt financing, mergers and acquisitions, and strategic initiatives. Supports operations across North America, APJ, and EMEA in a hybrid work environment.

Develop and launch digital learning content across e-learning, video, job aids, in-application guidance, and live-session support materials. Manage assigned content from design through LMS publication and launch, use AI to accelerate production, interview subject matter experts, write instructional content and assessments, analyze learner feedback and activity, and maintain current e-learning libraries. The role supports global go-to-market enablement and requires collaboration, organization, technical aptitude, and strong instructional design judgment.

Design and lead global go-to-market enablement programs for product, platform, data, and AI solutions. Build learning journeys, field playbooks, certifications, workshops, and role-specific training for SDRs, AEs, SEs, and Services teams. Partner with Product, Product Marketing, Sales, and Customer Success leaders to launch programs, manage cross-functional workstreams, and measure outcomes such as ramp velocity, win rates, adoption, and retention.

Partners with North American Sales leadership to shape go-to-market strategy, set quotas and targets, optimize territories, improve forecasting, analyze pipeline and win/loss trends, and drive strategic revenue initiatives. The role leads annual and quarterly planning, supports complex deal negotiations, promotes adoption of sales tools and processes, and collaborates with Finance, Marketing, Enablement, Deal Desk, Legal, and Ecosystem teams.

Leads cross-functional GTM programs and projects focused on customer retention, new business growth, customer usage, and service optimization. Develops scalable processes, playbooks, campaigns, reports, and enablement programs while analyzing data and presenting recommendations to senior leadership. The role coordinates stakeholders across Sales, Customer Success, Product, Marketing, and Enablement, drives consensus, and manages initiatives from planning through execution.

Lead design and implementation of security frameworks for AI systems, performing threat modeling, adversarial defense, secure MLOps, architecture reviews (including MCP and agentic systems), authoring standards and reference architectures, managing large AI security projects, and mentoring cross-functional teams to strengthen AI security posture.

Owns end-to-end enterprise SaaS sales across a Federal Civilian territory, including prospecting, demonstrations, executive engagement, strategic account planning, contract negotiation, and closing complex multi-year agreements. The role drives new-logo acquisition and account expansion, coordinates solution engineers, customer success, legal, security, and system integrator partners, and engages senior federal stakeholders. Travel and client-facing activity may reach 50%.

Leads 6–8 Account Executives managing strategic healthcare provider accounts. Drives renewals, retention, expansion, multi-year agreements, SaaS and analytics adoption, pipeline forecasting, territory planning, and executive relationships with health systems and academic medical centers. Coaches sales talent, develops account strategies, partners cross-functionally, and maximizes ARR and net revenue retention.

Leads enterprise data security and information governance by building data intake, catalog, marketplace, classification, lineage, and access-control programs. Translates privacy and security requirements into technical controls, self-service workflows, and governance documentation. Partners with Legal, InfoSec, engineering, product, and data teams to support compliant data use, AI/ML initiatives, and regulatory requirements including HIPAA, GDPR, and CCPA. Measures adoption, turnaround times, and governance maturity across a global SaaS organization.

Leads multi-hospital healthcare safety and reliability consulting engagements, applying High Reliability Organization principles, Root Cause Analysis, Fair and Just Culture, and psychological safety frameworks. Manages consultant teams, budgets, client relationships, executive coaching, training, analytics, and business development. The role drives system-wide operational improvements, patient safety outcomes, account expansion, and consulting practice development across healthcare organizations.

Leads healthcare safety and reliability consulting engagements by applying High Reliability Organization principles, safety culture practices, Root Cause Analysis, and Communication and Resolution Programs. Analyzes payer, authorization, denial, and behavioral data to identify risks and recommend improvements. Manages project workstreams, timelines, budgets, deliverables, and client relationships while training and coaching patient-facing teams. Supports performance improvement initiatives that reduce clinical errors and strengthen healthcare safety cultures.

Manages a team of 7–9 federal sales representatives, coaches them to exceed quotas, and drives new-logo and expansion revenue. Serves as an executive sponsor throughout the sales cycle, builds strategic account plans, develops federal customer and contractor relationships, and supports prospecting, demonstrations, presentations, and deal closure. Requires expertise in federal SaaS sales, procurement processes, security standards, RFPs, and team leadership.

Leads and coaches a team of 6–8 account executives selling SaaS and generative AI solutions to life sciences organizations. Responsibilities include developing vertical go-to-market strategies, driving new-logo acquisition and ARR growth, managing complex enterprise sales cycles, engaging executive stakeholders, forecasting pipeline, closing large transactions, and collaborating with product, marketing, and solution engineering teams.

Sells Qualtrics' SaaS experience management platform to large healthcare payer organizations. Develops executive relationships, acquires and manages strategic accounts, negotiates complex contracts, exceeds quotas, analyzes competitors, creates proposals and pricing, and collaborates with professional services and implementation teams to close enterprise engagements. Requires healthcare payer sales experience, strong SaaS sales expertise, MEDDIC/MEDDPICC familiarity, Salesforce proficiency, and travel up to 50%.

Leads a State and Local Government sales team responsible for new customer acquisition, account expansion, revenue growth, forecasting, pipeline management, enterprise deal sponsorship, and quota attainment. Coaches and develops sales executives, recruits high-performing talent, builds government client and partner relationships, supports complex SaaS sales motions, and collaborates with legal, product, professional services, and implementation teams. The role follows Qualtrics’ hybrid model with three office days weekly.

Leads and develops a team of 6–9 enterprise Account Executives serving higher education clients. Responsibilities include coaching on sales strategy, pipeline and opportunity management, recruiting and retention, complex contract negotiations, forecasting, competitive positioning, executive sponsorship, and cross-functional collaboration. The role drives revenue growth, team quota attainment, and large enterprise SaaS engagements while maintaining strong client and prospect relationships.

Drive enterprise sales growth across healthcare provider accounts by managing strategic relationships, acquiring and expanding clients, presenting tailored solutions, negotiating complex agreements, and coordinating cross-functional teams. Maintain accurate Salesforce records, apply MEDDIC/MEDDPICC methodologies, build pipeline, forecast performance, and achieve new and expansion revenue targets.