Jobs at Qualtrics

Design and prototype AI-native, agentic user experiences by delivering coded prototypes (React/TypeScript), leveraging LLMs and generative tools, and partnering with product and engineering to ship scalable, data-driven AI features and design system primitives across the platform.

Design, implement, and productionize scalable ML models and microservices; build and maintain data pipelines; prototype solutions, participate in architecture and design reviews, and collaborate with cross-functional teams to deliver ML-powered product features.

Lead development of a Semantic Brain: map raw event logs to industry ontologies, build concept/identity-anchored graphs, design reward extraction and off-policy evaluation, deploy agentic LLM orchestration and scalable data pipelines to enable autonomous enterprise decisioning.

Lead strategy and execution to evolve a mature text analysis engine into a hybrid LLM/classical ML architecture. Manage and mentor a team of product managers, partner with applied science and engineering, define multi-year roadmaps, establish evaluation frameworks, and balance cost, latency, accuracy, and compliance while driving scalable text analytics across the Qualtrics platform.

Lead product strategy and roadmap for Qualtrics' Core AI Platform, building foundational capabilities (ontologies, agents, model infra, retrieval, observability, safety). Partner cross-functionally to define architecture, prioritize investments, drive implementation, and measure platform adoption, reliability, and AI quality for enterprise use.

Lead design and development of scalable AI architectures and frameworks, collaborate with research and product teams, deploy and optimize ML/LLM systems in production, guide ML platform strategy, perform code reviews, mentor engineers, and evaluate emerging AI technologies for business impact.

Lead the Locations product team for CX, owning strategy and execution for location-based frontline products. Coach and grow PMs, collaborate cross-functionally, engage customers, apply AI and continuous feedback loops to prototype and ship solutions, and drive scaling from early-stage to broad adoption across retail, QSR, and hospitality verticals.

Lead early-stage product incubation: run structured discovery, customer interviews, market analysis, and fast experiments to validate or kill concepts. Collaborate with a small pod (design, engineering, data), define stage-specific success criteria, synthesize signals into clear recommendations, and present findings to leadership. Move quickly, prioritize learning over polished deliverables, and de-risk new business ideas.

Lead research and productization of ML/AI solutions across Qualtrics: design, train, fine-tune, evaluate, and deploy generative and agentic models. Collaborate with product and engineering, mentor junior scientists, implement evaluation-driven development, and ensure production reliability, scalability, and observability.

Partner with North America Enterprise sales leaders to set GTM strategy, quota and territory design, forecasting, and pipeline optimization. Drive adoption of tools/processes, lead executive deal reviews, provide performance reporting and cross-functional alignment to increase new ACV, renewals, and sales productivity.

The Enterprise Account Executive will drive enterprise sales of the Qualtrics Experience Management platform, engage with Fortune 100/500 clients, and consistently meet sales quotas while managing relationships.

Own strategic enterprise deals within TMT, consistently achieve quotas, build C-level relationships, develop solution knowledge and competitive proposals, and coordinate internal teams to close large contracts.

The role involves selling Qualtrics' platform to K-12 educational leaders, driving revenue growth through strategic relationships, prospecting, and consultative selling, while focusing on team collaboration and self-development.

The Enterprise Account Executive manages strategic accounts, develops client relationships, drives sales performance, and achieves quarterly quotas while utilizing the Qualtrics platform.

Sell Qualtrics Experience Management solutions to Aerospace & Defense and government contractor customers in the Federal space. Develop territory and account plans, prospect, demo, negotiate, and close complex enterprise deals. Drive new logo acquisition and account expansion, meet quarterly/annual targets, collaborate with partners and ecosystem resources, and conduct occasional client-facing travel. Based in the DMV area.