Jobs at Qualtrics
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Software Test Engineer - New Grad

Qualtrics
Seattle
12 hours ago
+27
Design test plans and cases for our full stack web application. Need a strong ability to find bugs worth fixing. A great Ad-hoc tester. Convert manual tests cases into automated cases in an existing framework using Python or JavaScript. Investigate test failures and customer reports using your technical understanding of the product and tools (such as logs) to narrow down repro issues steps and isolate the root problem. Contribute to test frameworks, test tools, and automation for complex, distributed SaaS systems. Drive quality processes like bug triage, releases decisions, and feature completion criteria.

Software Development Engineer in Test - Summer Intern

Qualtrics
Seattle
12 hours ago
+27
Design and develop test frameworks, test tools, and automation for complex, distributed SaaS systems for STEs, SDET, and SDE to use. Ensure code is tested at the appropriate level (unit vs functional, or API vs UI), reducing unnecessary test cases, intermittent failures, and increased execution time. Define, implement, and analyze metrics to determine test effectiveness and the overall quality of software. Research, share, and recommend new technologies, best practices, and trends Help your team evolve by actively participating in the code review process, design discussions, planning, and post-mortem reviews.

Senior Sales Engineer - Seattle

Qualtrics
Seattle
12 hours ago
+27
As a Sales Engineer you will be responsible for providing pre-sales technical / functional support to prospective clients and customers while ensuring customer happiness with minimal supervision. Provides direction and specialist knowledge in applying the technology/application to client business. Develop and deliver high quality Qualtrics presentations and product demonstrations. Design, validate, and present Qualtrics software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Present and articulate Qualtrics product's strengths, relative to competitors.

Senior Software Engineer - XM Directory

Qualtrics
Seattle
12 hours ago
+27
Focus on the development of cloud computing infrastructure at Qualtrics, and help build, distribute, scale and optimize these technologies. Develop scalable, robust, and highly available micro services related to our platform. Implement new features and optimize existing ones to drive maximum performance. Work closely with, and incorporate feedback from other specialists, tech-ops, and product managers. Attend daily stand-up meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers.

Research Services Enterprise Account Executive

Qualtrics
Seattle
12 hours ago
+27
As a Research Services Enterprise Account Executive, you will lead all sales efforts within your assigned territory, including prospect identification, lead generation, sales calls, handling the sales cycle, proposal and contract negotiation through deal closure. You will be expected to meet sales goals established by your Sales Director while delivering the highest standard of integrity, quality, and customer service to our clients.

Recruiting Specialist

Qualtrics
Seattle
12 hours ago
+27
You will support one (or multiple) full-cycle recruiters in their efforts to hire top talent. You will own the logistics of the interview process including booking travel for candidates when necessary. You will learn how to evaluate candidates and spend time reviewing resumes. You will communicate these decisions to candidates and schedule follow-up interviews as necessary. You will spend time actively reaching out to passive candidates on LinkedIn and help develop a strong candidate pipeline. In addition, you will have a strong commitment to the company hiring bar. You will use data to inform recruiting strategies and develop processes that deliver a high-touch candidate experience. You will juggle multiple priorities at once while maintaining a positive attitude to instill confidence in hiring managers and candidates. You will be eager to participate in additional projects to improve the overall recruiting process at Qualtrics. You will develop a strong partnership with your manager to develop professionally and prepare for a career as a trusted recruiting partner.

Principal Machine Learning Engineer

Qualtrics
Seattle
12 hours ago
+27
As a Machine Learning software engineer at Qualtrics, you should love building simple solutions to solve hard customer problems. Crafting systems in an agile environment to withstand hyper growth and owning quality from end to end is a rewarding challenge and one of the reasons Qualtrics is such an exciting place to work!

iQ Research Engineer - Seattle

Qualtrics
Seattle
12 hours ago
+27
As a Research Engineer at Qualtrics, you should love building simple solutions to solve hard customer problems. Crafting systems in an agile environment to withstand hyper growth and owning quality from end to end is a rewarding challenge and one of the reasons Qualtrics is such an exciting place to work!

Marketing Operations Analyst

Qualtrics
Seattle
12 hours ago
+27
Qualtrics is looking for a Marketing Operations Analyst who is passionate about marketing data and desires to directly impact sales teams’ success through increased efficiency and better prospect identification. This position will define the marketing data management strategy for our prospect database and ensure that the Qualtrics marketing team has access to high quality, unified, reliable data, creating better experiences for our customers and employees.  The responsibilities include defining and reporting on marketing contact/account data records and driving data quality improvement to positively impact Qualtrics marketing and selling efforts. The role will work in collaboration with global and regional operations teams as well as channel marketing, sales operations, support, and inbound/outbound sales teams.

Global Operations Manager - Digital Experience

Qualtrics
Seattle
12 hours ago
+27
Your key responsibility would be to lead the DSX Team. You would handle the delivery of Digital Support to our clients and initiate new strategies to ensure that client issues are resolved as thoroughly as possible via digital methods, while simultaneously identifying and analyzing key metrics to evaluate success. DSX offerings make up the majority of the Qualtrics.com web footprint. Due to having such a large feedback channel and footprint, you would be tasked with funneling relevant product signal to the Product Management team and demonstrating the monetary value of DSX offerings. The manager will work closely with our Digital Marketing team and our Product Operations Managers to ensure broad impact and context for the team.

iQ Machine Learning Engineer - Seattle

Qualtrics
Seattle
12 hours ago
+27
We are looking for engineers to bring our Machine Learning and Artificial Intelligence R&D and strategy to the next level. Our goal is to personalize the Qualtrics experience using ML and AI features showcasing Qualtrics data as a core value proposition and competitive advantage. As a Machine Learning software engineer at Qualtrics, you should love building simple solutions to solve hard customer problems. Crafting systems in an agile environment to withstand hyper growth and owning quality from end to end is a rewarding challenge and one of the reasons Qualtrics is such an exciting place to work!

Preview Program Manager

Qualtrics
Seattle
3 days ago
+27
With a strong customer first culture, we are looking for a seasoned Program Manager that has technical depth, customer empathy and experience driving large scale programs. As a Customer Program Manager, you will work to develop new customer/partner facing programs from the ground up. You will bring individuals across the organization from Engineering, Product Management, User Experience, Services, Customer Success, Partner Success and both internal and external participants together to ensure we develop growth with high quality, large scale early wins and referenceable customers.

XMD Platform Support Engineer

Qualtrics
Seattle
4 days ago
+27
Work on operations and maintenance-driven coding projects. Build systems to audit and measure reliability of services. Fine tune services to reduce latency, conduct operational readiness reviews and automate continuous delivery of software changes. Maintain service level agreements, and build systems to support it. Manage the health of a number of distributed specialized server fleets and the software stacks that run on them. Execute regular maintenance activities for services including outage handling, ticket resolution and root cause fixes.

Software Engineer - Enterprise Administration Experience

Qualtrics
Seattle
4 days ago
+27
Work with design and product teams to understand needs, propose features, create early prototypes and transform them into exciting end consumer features. Develop scalable, fast, robust, and simple web-based solutions to solve complex business problems. Implement new features and optimize existing ones to drive maximum performance. Work closely with, and incorporate feedback from other engineers, tech-ops, and product managers. Attend daily stand-up meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers.

IT Analyst

Qualtrics
Seattle
4 days ago
+27
Field service desk requests and provide solutions. Educate employees about IT processes and self-service options. Troubleshoot technical issues. Support desktop equipment (computers, phones, etc.). Support and maintain network, phone, Internet, wireless and other backend systems. Maintain continuous availability of systems within purview Manage the technology component of employee onboarding/departure process.

Experience Transformation Architect

Qualtrics
Seattle
4 days ago
+27
Qualtrics is seeking a leader who will work within the Practice Launch team focusing on helping global strategic partners establish their experience transformation practice. Experience Transformation Architect role is a strategy/creative hybrid that serves as a strategic consultant to executives at our key strategic partners. They leverage design thinking, analytical rigor and consulting experience to help partners establish and grow their experience management practices. Through their XM practice, our partners work with customers to discover, design, and develop growth strategies to create and drive change in the new experience economy. If you have 15+ years of experience in consulting roles with at least 5 years in practice development, and want to work at a fast-growing tech company, Qualtrics will be an ideal fit.

Integrated Marketing Leader - Employee Experience Business Team

Qualtrics
Seattle
4 days ago
+27
Manage the integrated marketing calendar for the business. Instrument campaigns to measure their success, test aspects before going live and report on progress towards campaign goals. Collaborate with channel owners to find ways to improve future campaigns based upon data & trends. Ensure all the parts are moving properly across channels like creative & content, communicating frequently so that they have what they need to execute. Collaborate with analytics team to report on EX marketing success and identify opportunities for optimization. Partner with the integrated marketers and channel marketing owners (email, webinar, paid media, SEO, etc.) to build integrated campaigns that drive awareness and consideration.

Enterprise Marketing Manager - ABM Campaign

Qualtrics
Seattle
4 days ago
+27
The Enterprise Marketing team leads the field marketing, demand generation, and account-based marketing for Qualtrics. The position interfaces extensively with teams in product marketing, demand generation, content, creative events, and enterprise sales. The role reports into the Head of Account Based Marketing and will be located at the Qualtrics corporate office in Provo, Utah.

Associate Consultant, Employee Experience

Qualtrics
Seattle
4 days ago
+27
Employee Feedback Industry Experience - The best candidate for the role will have an understanding of employee research and methodologies and knowledge of assessment and survey design practices that are the foundation of employee feedback programs. Research and Thought Leadership  - As part of the ongoing development of research and frameworks, this individual will contribute to the work of the Employee Experience Advisory Council, supporting research efforts to evolve measurement models and frameworks. This individual will also contribute to client and internal research studies on special topics. Influence and Delight Customers - This individual will have exceptional customer and project management skills and be able to build strong working relationships with clients as well as cross-functionally. They’ll also need to easily learn new technology.

Software Engineer - Data Platform

Qualtrics
Seattle
4 days ago
+27
The Data Platform supports all of the Qualtrics experience management products. Our services ingest, store, process, and perform analytics on experience data, all at scale. We design systems for high availability, high throughput, data consistency and security. The platform we have built enables all of the customer, employee, brand and product experience teams to rapidly develop data-driven workflows and tools to help our customers manage their businesses.

Software Engineer, Engineering Insights

Qualtrics
Seattle
4 days ago
Developing scalable, fast, robust, and simple web-based solutions to solve complex business problems. Close collaboration with your team to collect and incorporate feedback into your feature design. Drive operational excellence by investigating production issues, driving root cause analysis and follow-up actions for mitigation. Improve performance, availability, reliability, scale, throughput and latency. Work with your team in order to meet customer work you're doing, understand the decisions that are being made and make your voice heard.

Software Engineer - Statwing Products

Qualtrics
Seattle
5 days ago
The Statwing team builds products to make insight in data easily accessible through statistical analysis and machine learning. The team owns the full stack, developing and operating products that empower users of the XM platform with insight from their data. This includes developing interactive interfaces and visualizations that allow interaction with statistical analysis results to implementing statistical functionality to support a full analysis.

Technology Consultant - Customer Experience

Qualtrics
Seattle
6 days ago
Qualtrics is seeking a full-time Technology Consultant who can ensure our clients are lifetime Qualtrics champions. If you have Bachelor’s degree in Computer Science or Information Systems, have 1-4 years of experience at a SaaS company, are proficient with HTML/CSS and Javascript, are a superb communicator and problem-solver, and want to work at a fast-growing tech company, Qualtrics could be the place you’ve been dreaming about.

Program Architect - Employee Experience

Qualtrics
Seattle
6 days ago
As a Program Architect, you will be responsible for delivering our largest, most strategic solutions to our world-renowned clients. In this high-profile role, you will be the face of the Qualtrics delivery organization to multiple customers as you and your team successfully deliver these technically-complex solutions. This role will provide unfettered access to members of the Qualtrics Executive Team and outstanding cross-functional experience. To really crush this role, you’ll need to combine your strong technical expertise, your deep program/project management skills, your solid business insight, and your client management skills to lead cross-functional teams in the delivery of custom solutions for our most meaningful clients.

Partner Program Architect - Employee Experience

Qualtrics
Seattle
6 days ago
As a Partner Program Architect, you will be responsible for the activation and delivery capabilities of Qualtrics implementation partners, ensuring highest quality project outcomes. In this high-profile role, you will be the face of the Qualtrics delivery organization to multiple partners and customers as you ensure the successful delivery of technically-complex solutions. This role will provide unfettered access to members of the Qualtrics Executive Team and extraordinary cross-functional experience.

Product Marketing Manager - Customer Experience

Qualtrics
Seattle
6 days ago
You’ll know you’re doing a great job when you are exceeding your business performance goals. PMM's are responsible for their line of business, defining strategic direction, and driving execution to achieve long-term business goals. You will be expected to know your customers and market so intimately that you define and communicate a clear, differentiated, defensible, and monetizable market position.

Senior Delivery Recruiter

Qualtrics
Seattle
6 days ago
We are searching for a highly-motivated, scrappy, and passionate Senior Recruiter to help meet our exciting growth goals for 2019 and beyond. This person will be the strategic talent partner for a diverse group of internal clients that operationalize and scale our business. This person will be the first member of the Business Operations recruiting practice in our Seattle, Washington office. 

Senior Software Engineer - Product Experience

Qualtrics
Seattle
1 week ago
As a Software Development Engineer, you will be applying your distributed systems knowledge, familiarity with full stack development, relational databases, various storage engines, and web service design and implementation to build world-class software and services. Each team has freedom on choosing the stack on each project, allowing engineers to experiment and learn new, up and coming technologies like, ReactJS, GoLang, Scala, Spark and Galera. Primarily, our stack includes Node.js, ReactJS, MongoDB, MySQL, and Cassandra.

Application Security Engineer

Qualtrics
Seattle
1 week ago
Review source code & software/system designs, and consult with software engineers across the organization to identify and/or avoid security issues through alignment to security standards. Build reusable libraries and components which implement common security functionality for use across the Qualtrics XM platform. Document and improve secure SDL processes and standards. Deliver training and provide mentoring to software engineers on security topics. Facilitate threat modeling exercises to ensure accurate security design decisions are being made. Coordinate with security champions and other software engineers to ensure successful and timely remediation of vulnerabilities. Automate redundant tasks related to detection and reporting of vulnerabilities, suspicious application activity, coordination of response activities, etc.

Program Architect - Customer Experience

Qualtrics
Seattle
1 week ago
As a Program Architect, you will be responsible for delivering our largest, most strategic solutions to our world-renowned clients. In this high-profile role, you will be the face of the Qualtrics delivery organization to multiple customers as you and your team successfully deliver these technically-complex solutions. This role will provide unfettered access to members of the Qualtrics Executive Team and outstanding cross-functional experience.

Enterprise Field Marketing Manager

Qualtrics
Seattle
1 week ago
Marketing is a high-energy, dynamic, and focused team. Now with over 25 employees, we are covering Enterprise Marketing, Product Marketing, Awareness, Brand, Website, Demand Generation, and Events. Our ultimate goal is to drive high quality pipeline for and with the sales team. The Enterprise Marketing team leads the field marketing, demand generation, and account-based marketing for Qualtrics. The position interfaces extensively with teams in product marketing, demand generation, events and enterprise sales. The role reports in to the Head of Enterprise Marketing, and will be located at the Qualtrics corporate office in Provo, Utah. 

Global Partner Enablement - Technology Consultant

Qualtrics
Seattle
1 week ago
As we look to expand and grow the partner network, we are looking for a Program Manager who can help build role specific learning & development curriculums to train and scale partners for large enterprise implementation and services engagements. He or she will own the strategy for how partners are trained including methodology, training requirements and accreditation of partners. The ultimate goal of the role is to build the right strategy to steer the team in the right direction for how partner enablement should be done.

Head of Public Sector Marketing

Qualtrics
Seattle
1 week ago
We are looking for a Head of Public Sector Marketing to bring Qualtrics’s vision of Experience Management to life in our outreach to the Public Sector industry and drive new revenue growth for Qualtrics in this space. This position is responsible for helping Qualtrics build stronger, more meaningfully curated experiences across federal, state and local government, K12 and higher education verticals. The role is equal parts creative, collaborative, and revenue-minded, with the flexibility to slide from setting strategy to executing on the ground with our field sales and customer success teams. The role is accountable for building marketing-sourced pipeline for the sales team, owning a clear calendar for content, and executing a cadence of physical events (our own and with partners/vendors). This role collaborates with channel- and regional-marketers across the company to execute direct mailer/ABM journeys, as well as digital experiential channels like webinars, content programs, marketing materials, etc that are targeted to audiences in the Public Sector.

Experience Management Joint Go-To-Market Lead

Qualtrics
Seattle
1 week ago
You will be a leader working cross-functionally with both SAP and Qualtrics teams, from Sales, to Pre-sales, to Product, to Marketing on shaping the vision and execution on how we address the market jointly. You will be the ‘tip of the spear’ and take a highly can-do approach to anything related to creating the structures to act (and win) at scale, sales campaign execution for a joint product line, and key account deal reviews. You will go deep on strategic accounts where there are domino effects and be enthusiastic in creating opportunities for your SAP/Qualtrics joint business line.

UX Writer

Qualtrics
Seattle
1 week ago
We’re looking for an expert content strategist and copywriter to help develop and strengthen the messaging across our products and experiences. You know how words make a difference from the earliest, strategic design explorations through final positioning and launch messaging. This includes crafting landing pages, UI components, personalized content, tool tips, editorial content, and feature naming. You’ll build and be responsible for the voice section of our Design System and evangelize the power of simple, straightforward language. You will balance significant long term product goals with short term tactical deliverables.

UX Designer

Qualtrics
Seattle
1 week ago
Your product UX design vision sees 1-2 years into the future and evolves by listening to customers and ideating ground breaking solutions. You identify and surface UX issues and opportunities ensuring that they are closed out. Leading collaboration across software development, product management, and product marketing you create fluid, intuitive user experiences that scale seamlessly across desktop, mobile applications and push into paradigms such as voice.

Technology Consultant - Employee Experience

Qualtrics
Seattle
1 week ago
You will know you are doing a great job when you successfully onboard our clients and deliver solutions ultimately resulting in high renewal and expansion rates. You build strong, lasting relationships with clients, are a creative and analytical problem-solver. You support the Sales team in pursuit of large deals and the Product team to improve product features, have outstanding interpersonal skills to juggle multiple priorities, and are a superb communicator. Most importantly, you care deeply about our clients and provide them a world-class experience.

UX Data Scientist

Qualtrics
Seattle
1 week ago
As the Data Scientist on the Experience Research Team you will bring the power of our data to Qualtrics, itself. You will help analyze our own product data to build and grow a deeply impactful XM product line and platform. The analytics you deliver will strategically advance how Qualtrics ideates, builds, measures, and improves its own products. You will use your quantitative skills to analyze...

Technical Sourcer

Qualtrics
Seattle
1 week ago
You will plan and execute creative and effective sourcing strategies to find great talent for a variety of technical positions. This includes collaborating with recruiters and hiring teams to determine the qualifications for each role. In addition, you will have a strong commitment to the company hiring bar as demonstrated through the caliber of candidates you are bringing into the pipeline. You will use data to inform sourcing strategies and develop processes that deliver a high-touch candidate experience. You will keep prospect data updated, accurate, and recognize the value that comes from developing a long-term, internal, talent database. You will demonstrate excellent time and project management skills to optimize weekly, monthly, and quarterly results to achieve target metrics. You will be a resource for the company in building strong candidate pipelines to maximize efficiency in filling open positions.

Survey Norms Research Associate

Qualtrics
Seattle
1 week ago
As the employee landscape shifts, these outdated approaches are not delivering the insights required to truly engage their employee base. As such, these organizations are also looking for a new way to not just monitor, but understand and improve the experiences they deliver to their employees. Qualtrics has provided a new approach built on a foundation of world-class technology and industry-leading expertise that is driving results for many of the world's top organizations. This position will focus on supporting the design and delivery of client programs and experience in the employee feedback industry. They will be a member of the Employee Experience (EX) services delivery function within Qualtrics.

Technical Recruiter

Qualtrics
Seattle
1 week ago
You will fill unique roles and own searches for a variety of jobs and locations. This includes collaborating with recruiters and hiring teams to drive recruiting strategy, as well as effectively sourcing, interviewing, and closing top talent. You will use data to inform recruiting strategies and develop processes that deliver a high-touch candidate experience. In addition, you will build relationships within the organization, collaborating with other recruiters and your hiring teams and serving as a trusted talent partner before, during, and after the recruiting process. You will hone your closing skills and craft highly customized closing plans for all levels of candidates and your real passion for sharing the Qualtrics story resonates with candidates across the country. You will develop technical knowledge and stay up to date on the ever-evolving news in the tech start-up space to guide your efforts in discovering great talent.

Sr. UX Data Scientist

Qualtrics
Seattle
1 week ago
As the Sr. Data Scientist on the Experience Research Team you will bring the power of our data to Qualtrics, itself. You will help analyze our own product data to build and grow a deeply impactful XM product line and platform. The analytics you deliver will strategically advance how Qualtrics ideates, builds, measures, and improves its own products. You will use your quantitative skills to analyze disparate customer feedback data sources (e.g., NPS, Social Media, Call/Case Volumes, Product feedback) to present comprehensive views of customer experience. You will continue to build models and look for opportunities to leverage EX, BX and PX data as we build XM.

Sr. Product Manager

Qualtrics
Seattle
1 week ago
The ideal candidate will have a strong product/program management background, experience leading large projects, and have a well-rounded technical background in current SaaS technologies. A great product manager sits at the intersection of business, technology, and design. The candidate also possesses rock-solid background in data analysis, insight, and converting data into digestible business intelligence and actionable information. The candidate should also have a business background that enables them to support a process of researching, analyzing, and reporting on business development activity. You’ll be customer-obsessed, strategic, detail-oriented, and highly creative driving with the following primary responsibilities:

Software Engineer - Foundational Services

Qualtrics
Seattle
1 week ago
As a Software Development Engineer on our core technology team, you will be applying your distributed systems knowledge, are familiar with databases and various storage engines, and have experience in web service design and implementation. You should have a sound understanding of Internet protocols (HTTP, DNS, TCP/IP) and experience implementing client/server architecture using Java in a Linux/Unix environment.

Software Development Manager, Developer Tooling

Qualtrics
Seattle
1 week ago
The Developer Tooling team is a cornerstone of the Qualtrics engineering organization. We are responsible for the systems that drive the entire software development lifecycle. We help Qualtrics Software developers innovate faster by eliminating wasted effort in the software delivery process. We hire world-class talent, which demands world-class leadership.

Software Development Manager - Foundational Services

Qualtrics
Seattle
1 week ago
As an engineering manager in the Core Platform organization, your days will be anything but boring. Duties include guiding the yearly, quarterly, and per-sprint goals for the team, helping refine the team's mission as priorities change, communicating with upper management on your team's status and achievements as well as debating which priorities to fund, motivating and growing the team members (1:1's, playing to their strengths, recognizing high and low performers and adapting to each), achieving exceptional results to benefit the company, recruiting which includes sourcing, interviewing, and closing candidates, participating in sprint meetings, guiding operational meetings where you'll review metrics and incidents, and participating in design, code, and incident reviews.

Senior UX Designer

Qualtrics
Seattle
1 week ago
Your product UX design vision sees 1-2 years into the future and evolves by listening to customers and ideating ground breaking solutions. You identify and surface UX issues and opportunities ensuring that they are closed out. Leading collaboration across software development, product management, and product marketing you create fluid, intuitive user experiences that scale seamlessly across desktop, mobile applications and push into paradigms such as voice.

Senior UX Researcher

Qualtrics
Seattle
1 week ago
As a Senior UX Researcher at Qualtrics on the Experience Research Team you will drive the future of Qualtrics Experience Management products to deliver a best-in-class user experience that creates loyalty, value, and delight. You have highly developed research skills and use them to understand the UX of our products, key user scenarios and business needs of our customers and how people collect, monitor and share insights inside their organizations. You infuse Qualtrics with these customer and product insights as you help drive the vision and strategy for the next generation of Qualtrics products. You work cross-functionally with data scientists, strategic planners, designers, program managers, line of business owners and engineers to develop products that are elegant, easy-to-use and successful. 

Senior Software Engineer - Employee Experience

Qualtrics
Seattle
1 week ago
As a Software Development Engineer, you will be applying your distributed systems knowledge, familiarity with frontend development, databases, various storage engines, and web service design and implementation to build extraordinary software and services. Each team has freedom on choosing the stack on each project, allowing engineers to experiment and learn new, up and coming technologies like, reactjs, GoLang, Scala, Spark and Galera. Primarily, our stack includes AngularJS, node.js, Java, PHP, JavaScript, mongoDB, MySQL, and Cassandra.

Senior Software Engineer - Customer Experience

Qualtrics
Seattle
1 week ago
As a Software Engineer on our CX team, you would apply your distributed-systems knowledge, familiarity with frontend development, databases, various storage-engines, and web-services design and implementation to build premier software and services. You would have the opportunity to work on our dashboarding product, closed -loop ticketing system, actions framework, and third party integrations. Each team has freedom on choosing the stack on each project, allowing engineers to experiment and learn new, up and coming technologies like, reactjs, GoLang, Scala, Spark and Galera. Primarily, our stack includes AngularJS, node.js, Java, PHP, JavaScript, mongoDB, MySQL, and Cassandra.

Senior Software Engineer - Digital Experience

Qualtrics
Seattle
1 week ago
The Digital Experience team at Qualtrics builds and maintains a scalable system with billions of pageviews a week, to bridge the experience gap on every device. We currently provide customers with tools to enable them to make on-the-fly changes, including customized questions and messages, on their company’s websites and mobile apps, so they can listen and engage with a targeted segment of users. We are looking for senior full stack engineer and leader who finds meaning in her\his work and is looking to build innovative product features or scalable systems that make a real felt impact on the business. You will be working across all layers, including web and mobile front ends, caching layers in browser, CDN and memory, message queues, file system and relational and NoSql databases.

Senior Consultant, Employee Experience

Qualtrics
Seattle
1 week ago
You will be in a senior role that focuses on building scalable solutions that will bring impact to current and prospective customers. You will work to grow revenue as well as collaborating with the Employee Experience (EX) delivery and product teams at Qualtrics.

Senior Business Planner

Qualtrics
Seattle
1 week ago
As a manager in the Business Planning team, you will drive critical initiatives requiring strong leadership, cross-team collaboration, creativity, analytics, and the ability to be a leader amongst peers. You will work across all organizations to co-develop our future strategy, determine product offerings, drive profitability, and optimize pricing. You will be viewed as a leader, enabling and helping others to understand our strategy, pricing, and product offerings. You will also identify, propose, and drive new initiatives to accelerate our business strategy across a diverse set of businesses. You will have a strong understanding of Qualtrics product offerings and be a key contributor in a fast growing environment.

Product Marketing Manager - Research Services

Qualtrics
Seattle
1 week ago
The Qualtrics Marketing team is looking for a senior product marketing manager to drive our GTM, positioning, and vision for our Research Services business line. The ideal candidate understands the SAAS technology or services market space or and the competitive environment, has a real passion for technology, is passionate about helping customers succeed and loves working in a dynamic environment. The ideal candidate also has 5-10 years of SaaS Marketing experience and has an MBA from a top tier university. This role develops product and market strategies that position the company to achieve long term growth in the Market Research space, while meeting annual revenue and profitability goals. Continually identify and assess new markets, product and technology opportunities and ensure resources are in place to drive marketing strategy and capitalize on opportunities.

Product Marketing Manager - Research Core

Qualtrics
Seattle
1 week ago
The Qualtrics Marketing team is looking for a senior product marketing leader to drive our GTM, positioning, and vision for our Research Core business line. The best person for this role understands the market space and the competitive environment, has a real passion for technology, is passionate about helping customers succeed and loves working in a dynamic environment. The right fit will also has 5-10 years of SaaS Marketing experience and has an MBA from a top tier university. This role develops product and market strategies that position the company to achieve long term growth, while meeting annual revenue and profitability goals. Continually identify and assess new markets, product and technology opportunities and ensure resources are in place to drive marketing strategy and capitalize on opportunities.

Principal Software Engineer

Qualtrics
Seattle
1 week ago
As a Principal Engineer for Qualtrics, you will be responsible for owning and delivering complex programs, spearheading investments, and defining the future technical vision. You will contribute substantially to initiatives such as the development of innovative new products, services, and features for our XM Platform.

Partner Success - Strategic Program Manager

Qualtrics
Seattle
1 week ago
With a strong customer first culture, we are looking for a seasoned Program Manager that has technical depth, customer empathy and experience driving large scale market and product launches . As a Launch Program Manager, you will be responsible for developing company wide launch and release plans for major product and offerings. You will bring individuals across the organization from Engineering, Product Management, Marketing, Services, Customer Success, Partner Success and external partners together to ensure flawless launch execution.

Principal Operations Program Manager

Qualtrics
Seattle
1 week ago
As a Principal Operations Program Manager in the Engineering organization, you will define and drive cross-Engineering and cross-company processes and operating models to help us deliver software in the most effective way possible. You’ll regularly interact with teams and leaders across Qualtrics, including C-level executives, to understand their needs and build the right interfaces with Engineering. You will create reporting mechanisms, streamline internal processes, and drive operational efficiencies. You’ll design ways to help our Engineering team scale, provide visibility to the leaders and drive clarity to the rest of the organization. And you'll constantly be looking for new challenges that the organization faces and solving them through process or tooling.

Partner Success Solutions Architect

Qualtrics
Seattle
1 week ago
We are looking for leaders with operations and product backgrounds who will own and orchestrate development of first and third-party XM Solutions. The XM Solutions Architect discipline is the ‘CEO of the solution’, owning the customer experience and roadmap of solutions to meet those needs, along with the day-to-day business management and performance accountability. By combining end-user value with business value, this ensures a clear, single point of accountability for the performance of the solution and business. Do you have the business savvy and the technical and operations background necessary to provide a vision and experience in a solution ownership role, and pioneer the new category of Experience Management?

iQ Research and Development Leader

Qualtrics
Seattle
1 week ago
As the leader of this team you will hire, develop, mentor, and coach both Research Scientists and ML Engineers to ideate and implement new platform features leveraging state-of-the-art techniques in natural language understanding, image classification, statistical modeling, and other forms of ML and AI technology. You will balance important long term R&D investments with short term product deliverables, and partner with PM and company leadership to ensure alignment against strategic and tactical goals.

Experience Management Scientist, Customer Experience

Qualtrics
Seattle
1 week ago
This position is a senior role that will focus on creating scalable solutions that will bring impact to current and prospective customers. You will work to grow revenue as well as collaborate with the Customer Experience (CX) delivery and product teams at Qualtrics. You will have a keen understanding of client needs in the world of customer experience programs. They will have experience designing large-scale programs within global organizations and have the skill to communicate industry trends at senior levels within their customers. You will influence our customers and help them design and shape their future programs for organizations that are both mature and immature. You will understand the significant industry shifts taking place in customer surveys, and be able to design forward-thinking, innovative, and impactful solutions for clients.

Enterprise Account Executive - Academic and Government

Qualtrics
Seattle
1 week ago
As an Enterprise Account Executive, you will lead all sales efforts within your assigned territory, including prospect identification, lead generation, sales calls, handling the sales cycle, proposal and contract negotiation through deal closure. You will be an expert in selling into the SLED (state and local government, higher education, K-12) vertical. You will meet and exceed sales goals established by your Sales Director while delivering the highest standard of integrity, quality, and customer service to our clients.

Developer Evangelist

Qualtrics
Seattle
1 week ago
As a Developer Evangelist for Qualtrics, you will be unusually positioned to accelerate our XM vision by driving the development and adoption of our Qualtrics API. You'll engage with our current and prospective developers. In this role, you'll be tapping into your passion about technology and trends to evangelize our developer communities. You will be accountable for proof of concepts, scalable and reusable end-to-end architecture design, and providing technical mentorship throughout the app development, testing and delivery to market.

Engagement Manager - Employee Experience

Qualtrics
Seattle
1 week ago
You will know you are doing a great job when you successfully onboard our clients and deliver solutions ultimately resulting in high renewal and expansion rates. You build strong, lasting relationships with clients, are a creative and analytical problem-solver. You support the Sales team in pursuit of large deals and the Product team to improve product features, have outstanding interpersonal skills to juggle multiple priorities, and are a superb communicator. Most importantly, you care deeply about our clients and provide them a world-class experience.

Data Analyst - Customer Experience

Qualtrics
Seattle
1 week ago
This highly visible role will interface frequently with clients, partner teams, product and service managers, technology directors, and market research teams, etc. in helping to define, develop, and embed best-in-class iQ solutions. The best candidate for the role will have a data analyst’s keen sense of the end-to-end experience, ability to demonstrate the value and benefit of CX, and ability to work efficiently and effectively in a fast-paced environment across a variety of pilots and proof of concepts simultaneously. This person will be an agent of change, able to show a demonstrable knowledge of the Qualtrics platform to determine and apply an appropriate amount of the CX iQ analytics to a given project.

Customer Success Manager (MBA) - Seattle

Qualtrics
Seattle
1 week ago
The Customer Success organization is at the heart of our business. Our team members are focused on building and maturing our customers’ Experience Management programs to drive measurable business impact and meaningful improvements to the human experience. Our mission is to tangibly transform our customers’ organizations, leading to increased retention, growth and maturity, and ultimately building our customers into lifelong Qualtrics champions. We do this through a deep understanding of our customers and their industries, and by optimizing solutions to address their individual challenges utilizing the Qualtrics platform. We touch every phase of the customer lifecycle and work internally to innovate and drive action for our customers.

Software Development Engineer in Test

Qualtrics
Seattle
1 week ago
Our team is a collection of deeply passionate engineers who are riding the cutting edge of cloud computing and web scalability. We organize and sort terabytes of data and develop solutions used by millions of users every single day. We design tools that make sophisticated research simple. Our environment is primarily Java, Scala, C++, Go, JavaScript, Angular.JS, D3/C3, Node.js, MySQL NoSQL (MongoDB), AWS, Python, PHP, and Docker. In our collaborative culture, you will find plenty of opportunities to impact our full-stack product; from Web & mobile UI to data visualization & analysis to microservices APIs to data storage & processing.

Software Engineer - New Grad - Seattle, WA

Qualtrics
Seattle
1 week ago
Develop scalable, fast, robust, and simple web-based solutions to solve complex business problems. Implement new features and optimize existing ones to drive maximum performance. Work closely with, and incorporate feedback from other engineers, tech-ops, and product managers. Attend daily stand-up meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers.

Software Engineering Intern - Summer 2020 - Seattle, WA

Qualtrics
Seattle
1 week ago
Develop scalable, fast, robust, and simple web-based solutions to solve complex business problems. Implement new features and optimize existing ones to drive maximum performance. Work closely with, and incorporate feedback from other engineers, tech-ops, and product managers. Attend daily stand-up meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers.

Product Marketing Manager

Qualtrics
Seattle
1 week ago
The Qualtrics Marketing team is looking for a senior product marketing manager to drive our GTM, positioning, and vision for our Research Core business line. The ideal candidate understands the SAAS technology market space and the competitive environment, has a real passion for technology, is passionate about helping customers succeed and loves working in a dynamic environment. The ideal candidate also has 5-10 years of SaaS Marketing experience and has an MBA from a top tier university. This role develops product and market strategies that position the company to achieve long term growth in the Market Research space, while meeting annual revenue and profitability goals. Continually identify and assess new markets, product and technology opportunities and ensure resources are in place to drive marketing strategy and capitalize on opportunities.

Engagement Manager - Customer Experience

Qualtrics
Seattle
1 week ago
This position will focus on designing client programs and leading project teams to deliver successful customer experience programs that will bring impact to our customers. They will be a member of the Customer Experience (CX) services delivery function within Qualtrics. The Delivery Team is at the heart of Qualtrics. The initial on boarding experience and solution delivery establishes the client relationship and sets the tone for the partnership. We understand our client's goals and, as trusted advisors, recommend solutions to the challenges they face. We listen carefully to our clients and advocate for customers internally, driving operational improvements and product enhancements. 

Resource Planning and Operations Sr. Analyst

Qualtrics
Seattle
1 week ago
As a resource planning & optimization senior analyst, you will oversee capacity across all internal and partner services resources. You partner with senior leadership across the globe to create robust capacity plans and forecast models. You will be empowered to ensure we have adequate capacity to begin work on customer engagements without delay. You will make recommendations on how to optimize our resource planning, including how we route engagements and when to hire more consultants or decrease demand as appropriate. You will also be entrusted to ensure the handoff motion from sales to services is continually improving and that the appropriate resources are staffed for each engagement.

Technical Program Manager - XM Directory

Qualtrics
Seattle
1 week ago
As the Technical Program Manager for iQ Directory, you will be responsible for coordinating across teams and across disciplines, to ensure that complex multi-quarter deliverables are getting into the hands of customers more quickly. You will coordinate across engineering, product management, quality assurance, marketing, sales, and customer success to ensure we deliver the right features, as quickly as possible. You will also coordinate across multiple teams (Employee Experience, Customer Experience, Brand Experience, Product Experience, etc) to deliver large initiatives. Responsibilities will include identifying and tracking dependencies, identifying roadblocks and helping clear them, communicating status and aligning across teams from inception to delivery, and helping find creative solutions to provide core value while making tradeoffs.

Sr. CX Analyst

Qualtrics
Seattle
1 week ago
As the Senior Analyst on the Internal Customer Experience (CX) Team you will bring the power of our Customer Experience (CX) program data to Qualtrics, itself. You will help build and grow a deeply impactful Customer Experience (CX) program built on the Qualtrics Experience Management platform that strategically advances how Qualtrics ideates, builds, measures, and improves products. You will design surveys, perform data analysis, create dashboards and stakeholder reporting of customer experience and satisfaction data. You will use your statistical skills to analyze disparate customer feedback data sources (e.g., NPS, Social Media, Call/Case Volumes, Product feedback) to present comprehensive views of customer experience. You will be an advocate for the voice of our customers with the power of our CX program data.

Staff UX Designer

Qualtrics
Seattle
1 week ago
Your product design vision sees 2-3 years into the future and evolves by listening to customers and ideating ground breaking solutions. You challenge norms to arrive at the right design solution. You obsess about a user’s experience and every detail that goes into it. You identify and surface UX issues and opportunities and set your team up to lead the change with speed and agility. Leading collaboration across design teams, software development, product management, and product marketing you create fluid, intuitive user experiences that scale seamlessly across desktop, native mobile and push into paradigms such as voice.

Strategic Product Planner

Qualtrics
Seattle
1 week ago
As a Strategic Product Planner at Qualtrics you join the Experience Research Team. You drive the future UX design of the Qualtrics Experience Management platform and Experience Management products to deliver a best-in-class user experience that creates loyalty, value, and delight. You have highly developed analytical skills and you use them to understand our customers, the key use scenarios/business needs and you are the competitive products expert. You infuse Qualtrics with these insights and you help drive the vision and UX strategy for the next generation of Qualtrics products to add value and growth to the business. You work cross-functionally with researchers, designers, program managers, line of business owners and engineers to drive strategy and planning. You anticipate new features, new technologies and new product and partner opportunities. You are ahead of the development cycle and strategically advance how Qualtrics ideates, builds, measures, and improves products.

Integrated Marketing Manager, Brand Experience Business Team

Qualtrics
Seattle
1 week ago
Own the integrated marketing calendar for Qualtrics’s Brand Experience business. Architect and brief campaigns with appropriate goals/instrumentation to measure their success. Work with the core BX product marketing team to develop strategies for innovative integrated campaigns that drive new customer acquisition and brand awareness; test these and incorporate into a broad acquisition plan. Ensure all the parts are moving properly across channels like creative & content, communicating frequently with campaign owners in our global regions so that they have what they need to execute (in time). Collaborate with the Marketing Strategy & Analytics team to report on BX marketing success and identify opportunities for optimization. Partner with the regional marketing owners globally (AMR, EMEA, APJ) to roll-out campaigns and ensure a consistent end-to-end prospect experience.

Mobile Principal Engineer

Qualtrics
Seattle
1 week ago
We’re looking for talented, hands-on Principal SDEs who can own and deliver complex programs including high scale services to spearhead Qualtrics’ Mobile and Tablet investments on iOS and Android. In this role you will be working with bleeding edge technologies, and building world-class mobile applications. As a principal engineer you will define the mobile investment of our XM vision: turning customers to fanatics, products into obsessions, employees into ambassadors and brands into religions. If this sounds like you apply! 

Data Analyst - Customer Solutions

Qualtrics
Seattle
1 week ago
The Data Analyst - Customer Solutions acts as a customer experience champion for Qualtrics’ Stats iQ and Text iQ tools. This person will be responsible for helping define, drive, and support key customers’ CX programs via the iQ portion of the Qualtrics platform. This person will be hands-on from an operational point of view, specifically focused on data cleaning, data manipulation, text analytics modeling, statistical modeling, and working with new features in Qualtrics. They’ll also deliver feedback on these tools to the tools’ product managers.

Enablement Associate - Services Operations

Qualtrics
Seattle
1 week ago
As a resource planning & optimization senior analyst, you will oversee capacity across all internal and partner services resources. You partner with senior leadership across the globe to create robust capacity plans and forecast models. You will be empowered to ensure we have adequate capacity to begin work on customer engagements without delay. You will make recommendations on how to optimize our resource planning, including how we route engagements and when to hire more consultants or decrease demand as appropriate. You will also be entrusted to ensure the handoff motion from sales to services is continually improving and that the appropriate resources are staffed for each engagement.

Software Test Engineer - Intern

Qualtrics
Seattle
1 week ago
Design test plans and cases for our full stack web application. Need a strong ability to find bugs worth fixing.  Convert manual tests cases into automated cases in an existing framework using Python or JavaScript. Contribute to test frameworks, test tools, and automation for complex, distributed SaaS systems. Drive quality processes like bug triage, releases decisions, and feature completion criteria.

Principal Front End Engineer

Qualtrics
Seattle
1 week ago
This is a prime opportunity to have impact across hundreds of engineers, product managers, UX team members, and most importantly: thousands of customers. As a Principle Front-End Developer you will play a key role in shaping and executing on an ambitious vision for the future of Qualtrics. The Front-End is primarily how our users experience our product, and hence it’s very important for it to be world-class. With each of our teams owning their full stack - including their front-end technologies of choice - this becomes a challenging project. 

Principal Engineer XM Platform

Qualtrics
Seattle
1 week ago
As a Principal Engineer for XM Platform, you will be responsible for defining and deploying autonomous services with deep focus on architecture, production operations, capacity planning, performance management, deployment, and release engineering. You will work with multiple cross-functional teams helping deliver new and outstanding experiences to our stakeholders while ensuring reliability and performance. You will design and develop systems to automate away the engineering effort required to operate our services at scale. You will apply leading edge open source and internally developed technologies to ensure our platform exceeds performance and availability SLAs. 

Finance Intern - 2020

Qualtrics
Seattle
2 weeks ago
Assist in financial and strategic reporting to company executives. Provide data and recommendations on key strategic decisions. Own budgeting and forecasting for business units. Help in creating financial models and projecting key performance indicators. Develop and improve company processes.