Jobs at Qualtrics
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Software Engineer - Experience Management Programs

Qualtrics
Seattle
16 hours ago
+45
You will fit right in if you are: creative, responsible, intellectually curious and customer obsessed. Clear and concise interpersonal skills are a must, as our engineers often collaborate directly with our clients to crisply deliver experiences which lead to customer delight. You should be able to design features for our groundbreaking, cloud-based insights platform which span data ingestion, analysis, reporting, and resolution workflows. You will be an owner, as you help our customers understand what they need from our platform. You should have experience with a wide variety of activities including:

XMD Platform Support Engineer

Qualtrics
Seattle
16 hours ago
+45
Work on operations and maintenance-driven coding projects. Build systems to audit and measure reliability of services. Fine tune services to reduce latency, conduct operational readiness reviews and automate continuous delivery of software changes. Maintain service level agreements, and build systems to support it. Manage the health of a number of distributed specialized server fleets and the software stacks that run on them. Execute regular maintenance activities for services including outage handling, ticket resolution and root cause fixes.

Preview Program Manager

Qualtrics
Seattle
16 hours ago
+45
With a strong customer first culture, we are looking for a seasoned Program Manager that has technical depth, customer empathy and experience driving large scale programs. As a Customer Program Manager, you will work to develop new customer/partner facing programs from the ground up. You will bring individuals across the organization from Engineering, Product Management, User Experience, Services, Customer Success, Partner Success and both internal and external participants together to ensure we develop growth with high quality, large scale early wins and referenceable customers.

Integrated Marketing Manager

Qualtrics
Seattle
16 hours ago
+45
Manage the integrated marketing calendar for the business. Instrument campaigns to measure their success, test aspects before going live and report on progress towards campaign goals. Collaborate with channel owners to find ways to improve future campaigns based upon data & trends. Ensure all the parts are moving properly across channels like creative & content, communicating frequently so that they have what they need to execute. Collaborate with analytics team to report on EX marketing success and identify opportunities for optimization. Partner with the integrated marketers and channel marketing owners (email, webinar, paid media, SEO, etc.) to build integrated campaigns that drive awareness and consideration.

IT Analyst

Qualtrics
Seattle
16 hours ago
+45
Field service desk requests and provide solutions. Educate employees about IT processes and self-service options. Troubleshoot technical issues. Support desktop equipment (computers, phones, etc.). Support and maintain network, phone, Internet, wireless and other backend systems. Maintain continuous availability of systems within purview Manage the technology component of employee onboarding/departure process.

Enterprise Marketing Manager - ABM Campaign

Qualtrics
Seattle
16 hours ago
+45
The Enterprise Marketing team leads the field marketing, demand generation, and account-based marketing for Qualtrics. The position interfaces extensively with teams in product marketing, demand generation, content, creative events, and enterprise sales. The role reports into the Head of Account Based Marketing and will be located at the Qualtrics corporate office in Provo, Utah.

Experience Transformation Architect

Qualtrics
Seattle
16 hours ago
+45
Qualtrics is seeking a leader who will work within the Practice Launch team focusing on helping global strategic partners establish their experience transformation practice. Experience Transformation Architect role is a strategy/creative hybrid that serves as a strategic consultant to executives at our key strategic partners. They leverage design thinking, analytical rigor and consulting experience to help partners establish and grow their experience management practices. Through their XM practice, our partners work with customers to discover, design, and develop growth strategies to create and drive change in the new experience economy. If you have 15+ years of experience in consulting roles with at least 5 years in practice development, and want to work at a fast-growing tech company, Qualtrics will be an ideal fit.

Technology Consultant - Customer Experience

Qualtrics
Seattle
4 days ago
+45
Qualtrics is seeking a full-time Technology Consultant who can ensure our clients are lifetime Qualtrics champions. If you have Bachelor’s degree in Computer Science or Information Systems, have 1-4 years of experience at a SaaS company, are proficient with HTML/CSS and Javascript, are a superb communicator and problem-solver, and want to work at a fast-growing tech company, Qualtrics could be the place you’ve been dreaming about.

Senior Software Engineer, Engineering Insights

Qualtrics
Seattle
4 days ago
+45
Developing scalable, fast, robust, and simple web-based solutions to solve complex business problems. Close collaboration with your team to collect and incorporate feedback into your feature design. Drive operational excellence by investigating production issues, driving root cause analysis and follow-up actions for mitigation. Improve performance, availability, reliability, scale, throughput and latency. Work with your team in order to meet customer work you're doing, understand the decisions that are being made and make your voice heard.

Software Engineer - Data Platform

Qualtrics
Seattle
4 days ago
+45
The Data Platform supports all of the Qualtrics experience management products. Our services ingest, store, process, and perform analytics on experience data, all at scale. We design systems for high availability, high throughput, data consistency and security. The platform we have built enables all of the customer, employee, brand and product experience teams to rapidly develop data-driven workflows and tools to help our customers manage their businesses.

Public Relations Manager

Qualtrics
Seattle
4 days ago
+45
Develop PR strategy to create timely, relevant content to drive media coverage, working closely with customers, executives, subject matter experts, and in-house researchers to create compelling content and stories. Execute on a multi-pronged PR strategy telling the Qualtrics story, promoting original thought leadership, and further establishing the experience management industry. Work with media outlets to publish timely company information, such as press releases, bylines, brochures, and other materials. Manage relationships with reporters, editors, bloggers, media influencers and media outlets. Advocate on behalf of the company brand with external stakeholders and the media across all communication channels and vehicles. Evaluate media opportunities, facilitate media interviews, create press releases and other announcements. Monitor industry and market-related news and events to assess opportunities for rapid response and proactive media outreach.

Product Marketing Manager - Customer Experience

Qualtrics
Seattle
4 days ago
+45
You’ll know you’re doing a great job when you are exceeding your business performance goals. PMM's are responsible for their line of business, defining strategic direction, and driving execution to achieve long-term business goals. You will be expected to know your customers and market so intimately that you define and communicate a clear, differentiated, defensible, and monetizable market position.

Program Architect - Employee Experience

Qualtrics
Seattle
4 days ago
+45
As a Program Architect, you will be responsible for delivering our largest, most strategic solutions to our world-renowned clients. In this high-profile role, you will be the face of the Qualtrics delivery organization to multiple customers as you and your team successfully deliver these technically-complex solutions. This role will provide unfettered access to members of the Qualtrics Executive Team and outstanding cross-functional experience. To really crush this role, you’ll need to combine your strong technical expertise, your deep program/project management skills, your solid business insight, and your client management skills to lead cross-functional teams in the delivery of custom solutions for our most meaningful clients.

Partner Program Architect - Employee Experience

Qualtrics
Seattle
4 days ago
+45
As a Partner Program Architect, you will be responsible for the activation and delivery capabilities of Qualtrics implementation partners, ensuring highest quality project outcomes. In this high-profile role, you will be the face of the Qualtrics delivery organization to multiple partners and customers as you ensure the successful delivery of technically-complex solutions. This role will provide unfettered access to members of the Qualtrics Executive Team and extraordinary cross-functional experience.

Application Security Engineer

Qualtrics
Seattle
4 days ago
+45
As Qualtrics continues to extend the Experience Management (XM) platform, we must ensure that we’re protecting our customers and their data by delivering and operating secure systems. Hundreds of software engineers contribute to Qualtrics XM every day. We require an outstanding application security program which enables developers to deliver secure code, effectively identifies and remediates security vulnerabilities, and keeps up with our growing scale. Qualtrics is looking for an expert software developer with a passion for security who is ready to bring our appsec program to the next level.

UX Designer

Qualtrics
Seattle
4 days ago
+45
Your product UX design vision sees 1-2 years into the future and evolves by listening to customers and ideating ground breaking solutions. You identify and surface UX issues and opportunities ensuring that they are closed out. Leading collaboration across software development, product management, and product marketing you create fluid, intuitive user experiences that scale seamlessly across desktop, mobile applications and push into paradigms such as voice.

UX Writer

Qualtrics
Seattle
4 days ago
+45
We’re looking for an expert content strategist and copywriter to help develop and strengthen the messaging across our products and experiences. You know how words make a difference from the earliest, strategic design explorations through final positioning and launch messaging. This includes crafting landing pages, UI components, personalized content, tool tips, editorial content, and feature naming. You’ll build and be responsible for the voice section of our Design System and evangelize the power of simple, straightforward language. You will balance significant long term product goals with short term tactical deliverables.

Technology Consultant - Employee Experience

Qualtrics
Seattle
4 days ago
+45
You will know you are doing a great job when you successfully onboard our clients and deliver solutions ultimately resulting in high renewal and expansion rates. You build strong, lasting relationships with clients, are a creative and analytical problem-solver. You support the Sales team in pursuit of large deals and the Product team to improve product features, have outstanding interpersonal skills to juggle multiple priorities, and are a superb communicator. Most importantly, you care deeply about our clients and provide them a world-class experience.

Technology Consulting Manager

Qualtrics
Seattle
4 days ago
+45
As a Technology Consulting Manager within the Delivery team, you will combine your passion for leading teams and engaging customers, with your ability to solve complex technical and business problems. Working closely with members of the Qualtrics Experience Management (XM) Services leadership team, you will help build our Implementation organization by designing and establishing new processes, tools and policies, and improving team effectiveness to ensure the team scales efficiently as the company continues to grow. Concurrently, you will be tasked with growing and managing a team of Technology Consultants to ensure our solutions are delivered to world-class standards.

Technical Sourcer

Qualtrics
Seattle
4 days ago
+45
You will plan and execute creative and effective sourcing strategies to find great talent for a variety of technical positions. This includes collaborating with recruiters and hiring teams to determine the qualifications for each role. In addition, you will have a strong commitment to the company hiring bar as demonstrated through the caliber of candidates you are bringing into the pipeline. You will use data to inform sourcing strategies and develop processes that deliver a high-touch candidate experience. You will keep prospect data updated, accurate, and recognize the value that comes from developing a long-term, internal, talent database. You will demonstrate excellent time and project management skills to optimize weekly, monthly, and quarterly results to achieve target metrics. You will be a resource for the company in building strong candidate pipelines to maximize efficiency in filling open positions.

Software Engineer - Customer Experience

Qualtrics
Seattle
4 days ago
As a Software Engineer on our CX team, you would apply your distributed-systems knowledge, familiarity with frontend development, databases, various storage-engines, and web-services design and implementation to build premier software and services. You would have the opportunity to work on our dashboarding product, closed -loop ticketing system, actions framework, and third party integrations. Each team has freedom on choosing the stack on each project, allowing engineers to experiment and learn new, up and coming technologies like, reactjs, GoLang, Scala, Spark and Galera. Primarily, our stack includes AngularJS, node.js, Java, PHP, JavaScript, mongoDB, MySQL, and Cassandra.

Software Development Manager - EX

Qualtrics
Seattle
4 days ago
You will work with a talented team of full stack engineers working on our EX product line that covers engagement, employee lifecycle, and employee development. Customer-visible areas of our product include data visualization / dashboarding, deep insights drawn from sentiment and machine learning, action planning, trending analysis and benchmarking. Key architectural challenges include frameworks shared across multiple products, scale & performance challenges with 1M+ employee enterprises, enterprise-grade reliability and security, workflow management and integration with internal and external systems, mobile visualization and notifications, and more. You will be part of one of our fastest growing products (>100% YoY) and will have lots of opportunities for personal growth.

Software Development Engineer in Test

Qualtrics
Seattle
4 days ago
Our team is a collection of deeply passionate engineers who are riding the cutting edge of cloud computing and web scalability. We organize and sort terabytes of data and develop solutions used by millions of users every single day. We design tools that make sophisticated research simple. Our environment is primarily Java, Scala, C++, Go, JavaScript, Angular.JS, D3/C3, Node.js, MySQL NoSQL (MongoDB), AWS, Python, PHP, and Docker. In our collaborative culture, you will find plenty of opportunities to impact our full-stack product; from Web & mobile UI to data visualization & analysis to microservices APIs to data storage & processing.

Senior Software Engineer - Employee Experience

Qualtrics
Seattle
4 days ago
As a Software Development Engineer, you will be applying your distributed systems knowledge, familiarity with frontend development, databases, various storage engines, and web service design and implementation to build extraordinary software and services. Each team has freedom on choosing the stack on each project, allowing engineers to experiment and learn new, up and coming technologies like, reactjs, GoLang, Scala, Spark and Galera. Primarily, our stack includes AngularJS, node.js, Java, PHP, JavaScript, mongoDB, MySQL, and Cassandra.

Senior UX Designer

Qualtrics
Seattle
4 days ago
Your product UX design vision sees 1-2 years into the future and evolves by listening to customers and ideating ground breaking solutions. You identify and surface UX issues and opportunities ensuring that they are closed out. Leading collaboration across software development, product management, and product marketing you create fluid, intuitive user experiences that scale seamlessly across desktop, mobile applications and push into paradigms such as voice.

Senior UX Researcher

Qualtrics
Seattle
4 days ago
As a Senior UX Researcher at Qualtrics on the Experience Research Team you will drive the future of Qualtrics Experience Management products to deliver a best-in-class user experience that creates loyalty, value, and delight. You have highly developed research skills and use them to understand the UX of our products, key user scenarios and business needs of our customers and how people collect, monitor and share insights inside their organizations. You infuse Qualtrics with these customer and product insights as you help drive the vision and strategy for the next generation of Qualtrics products. You work cross-functionally with data scientists, strategic planners, designers, program managers, line of business owners and engineers to develop products that are elegant, easy-to-use and successful. 

Senior Software Engineer - Digital Experience

Qualtrics
Seattle
4 days ago
The Digital Experience team at Qualtrics builds and maintains a scalable system with billions of pageviews a week, to bridge the experience gap on every device. We currently provide customers with tools to enable them to make on-the-fly changes, including customized questions and messages, on their company’s websites and mobile apps, so they can listen and engage with a targeted segment of users. We are looking for senior full stack engineer and leader who finds meaning in her\his work and is looking to build innovative product features or scalable systems that make a real felt impact on the business. You will be working across all layers, including web and mobile front ends, caching layers in browser, CDN and memory, message queues, file system and relational and NoSql databases.

Senior Business Planner

Qualtrics
Seattle
4 days ago
As a manager in the Business Planning team, you will drive critical initiatives requiring strong leadership, cross-team collaboration, creativity, analytics, and the ability to be a leader amongst peers. You will work across all organizations to co-develop our future strategy, determine product offerings, drive profitability, and optimize pricing. You will be viewed as a leader, enabling and helping others to understand our strategy, pricing, and product offerings. You will also identify, propose, and drive new initiatives to accelerate our business strategy across a diverse set of businesses. You will have a strong understanding of Qualtrics product offerings and be a key contributor in a fast growing environment.

Senior Consultant, Employee Experience

Qualtrics
Seattle
4 days ago
You will be in a senior role that focuses on building scalable solutions that will bring impact to current and prospective customers. You will work to grow revenue as well as collaborating with the Employee Experience (EX) delivery and product teams at Qualtrics.

Senior Experience Management Scientist

Qualtrics
Seattle
4 days ago
As an Experience Management (XM) Scientist supporting Qualtrics Brand Experience (BX) or Core XM, you will be a trusted advisor to researchers, product teams, sales teams, and leaders both within Qualtrics and with our clients globally. Whether you’re speaking with a tenured professor or a chief marketing officer, you'll constantly be challenged to come up with new and creative solutions to the most difficult research needs.  The ideal candidate will be an applied social scientist with a 7+ year track record of demonstrating deep expertise in a scientific discipline relevant to experience management (e.g., Survey Methodology, Marketing Research including brand & communications, Econometrics, Political Science, Sociology, IO Psychology, Statistics & Data Science). They will also have a knack for quickly earning the trust of executives, colleagues, and customers as an advisor for all things methodology and research science.

Program Architect - Customer Experience

Qualtrics
Seattle
4 days ago
As a Program Architect, you will be responsible for delivering our largest, most strategic solutions to our world-renowned clients. In this high-profile role, you will be the face of the Qualtrics delivery organization to multiple customers as you and your team successfully deliver these technically-complex solutions. This role will provide unfettered access to members of the Qualtrics Executive Team and outstanding cross-functional experience.

Public Sector Marketing Manager

Qualtrics
Seattle
4 days ago
We are looking for a Head of Public Sector Marketing to bring Qualtrics’s vision of Experience Management to life in our outreach to the Public Sector industry and drive new revenue growth for Qualtrics in this space. This position is responsible for helping Qualtrics build stronger, more meaningfully curated experiences across federal, state and local government, K12 and higher education verticals. The role is equal parts creative, collaborative, and revenue-minded, with the flexibility to slide from setting strategy to executing on the ground with our field sales and customer success teams. The role is accountable for building marketing-sourced pipeline for the sales team, owning a clear calendar for content, and executing a cadence of physical events (our own and with partners/vendors). This role collaborates with channel- and regional-marketers across the company to execute direct mailer/ABM journeys, as well as digital experiential channels like webinars, content programs, marketing materials, etc that are targeted to audiences in the Public Sector.

Product Marketing Manager - Research Core

Qualtrics
Seattle
4 days ago
The Qualtrics Marketing team is looking for a senior product marketing leader to drive our GTM, positioning, and vision for our Research Core business line. The best person for this role understands the market space and the competitive environment, has a real passion for technology, is passionate about helping customers succeed and loves working in a dynamic environment. The right fit will also has 5-10 years of SaaS Marketing experience and has an MBA from a top tier university. This role develops product and market strategies that position the company to achieve long term growth, while meeting annual revenue and profitability goals. Continually identify and assess new markets, product and technology opportunities and ensure resources are in place to drive marketing strategy and capitalize on opportunities.

Product Marketing Manager - Research Services

Qualtrics
Seattle
4 days ago
The Qualtrics Marketing team is looking for a senior product marketing manager to drive our GTM, positioning, and vision for our Research Services business line. The ideal candidate understands the SAAS technology or services market space or and the competitive environment, has a real passion for technology, is passionate about helping customers succeed and loves working in a dynamic environment. The ideal candidate also has 5-10 years of SaaS Marketing experience and has an MBA from a top tier university. This role develops product and market strategies that position the company to achieve long term growth in the Market Research space, while meeting annual revenue and profitability goals. Continually identify and assess new markets, product and technology opportunities and ensure resources are in place to drive marketing strategy and capitalize on opportunities.

Principal Software Engineer

Qualtrics
Seattle
4 days ago
As a Principal Engineer for Qualtrics, you will be responsible for owning and delivering complex programs, spearheading investments, and defining the future technical vision. You will contribute substantially to initiatives such as the development of innovative new products, services, and features for our XM Platform.

Senior Engineering Program Manager

Qualtrics
Seattle
4 days ago
As a Principal Operations Program Manager in the Engineering organization, you will define and drive cross-Engineering and cross-company processes and operating models to help us deliver software in the most effective way possible. You’ll regularly interact with teams and leaders across Qualtrics, including C-level executives, to understand their needs and build the right interfaces with Engineering. You will create reporting mechanisms, streamline internal processes, and drive operational efficiencies. You’ll design ways to help our Engineering team scale, provide visibility to the leaders and drive clarity to the rest of the organization. And you'll constantly be looking for new challenges that the organization faces and solving them through process or tooling.

Partner Success Solutions Architect

Qualtrics
Seattle
4 days ago
We are looking for leaders with operations and product backgrounds who will own and orchestrate development of first and third-party XM Solutions. The XM Solutions Architect discipline is the ‘CEO of the solution’, owning the customer experience and roadmap of solutions to meet those needs, along with the day-to-day business management and performance accountability. By combining end-user value with business value, this ensures a clear, single point of accountability for the performance of the solution and business. Do you have the business savvy and the technical and operations background necessary to provide a vision and experience in a solution ownership role, and pioneer the new category of Experience Management?

Partner Success - Strategic Program Manager

Qualtrics
Seattle
4 days ago
With a strong customer first culture, we are looking for a seasoned Program Manager that has technical depth, customer empathy and experience driving large scale market and product launches . As a Launch Program Manager, you will be responsible for developing company wide launch and release plans for major product and offerings. You will bring individuals across the organization from Engineering, Product Management, Marketing, Services, Customer Success, Partner Success and external partners together to ensure flawless launch execution.

iQ Research and Development Leader

Qualtrics
Seattle
4 days ago
As the leader of this team you will hire, develop, mentor, and coach both Research Scientists and ML Engineers to ideate and implement new platform features leveraging state-of-the-art techniques in natural language understanding, image classification, statistical modeling, and other forms of ML and AI technology. You will balance important long term R&D investments with short term product deliverables, and partner with PM and company leadership to ensure alignment against strategic and tactical goals.

Experience Management Joint Go-To-Market Lead

Qualtrics
Seattle
4 days ago
You will be a leader working cross-functionally with both SAP and Qualtrics teams, from Sales, to Pre-sales, to Product, to Marketing on shaping the vision and execution on how we address the market jointly. You will be the ‘tip of the spear’ and take a highly can-do approach to anything related to creating the structures to act (and win) at scale, sales campaign execution for a joint product line, and key account deal reviews. You will go deep on strategic accounts where there are domino effects and be enthusiastic in creating opportunities for your SAP/Qualtrics joint business line.

Global Partner Enablement - Technology Consultant

Qualtrics
Seattle
4 days ago
As we look to expand and grow the partner network, we are looking for a Program Manager who can help build role specific learning & development curriculums to train and scale partners for large enterprise implementation and services engagements. He or she will own the strategy for how partners are trained including methodology, training requirements and accreditation of partners. The ultimate goal of the role is to build the right strategy to steer the team in the right direction for how partner enablement should be done.

Engagement Manager - Employee Experience

Qualtrics
Seattle
4 days ago
You will know you are doing a great job when you successfully onboard our clients and deliver solutions ultimately resulting in high renewal and expansion rates. You build strong, lasting relationships with clients, are a creative and analytical problem-solver. You support the Sales team in pursuit of large deals and the Product team to improve product features, have outstanding interpersonal skills to juggle multiple priorities, and are a superb communicator. Most importantly, you care deeply about our clients and provide them a world-class experience.

Enterprise Field Marketing Manager

Qualtrics
Seattle
4 days ago
Marketing is a high-energy, dynamic, and focused team. Now with over 25 employees, we are covering Enterprise Marketing, Product Marketing, Awareness, Brand, Website, Demand Generation, and Events. Our ultimate goal is to drive high quality pipeline for and with the sales team. The Enterprise Marketing team leads the field marketing, demand generation, and account-based marketing for Qualtrics. The position interfaces extensively with teams in product marketing, demand generation, events and enterprise sales. The role reports in to the Head of Enterprise Marketing, and will be located at the Qualtrics corporate office in Provo, Utah. 

Customer Success Manager (MBA) - Seattle

Qualtrics
Seattle
4 days ago
The Customer Success organization is at the heart of our business. Our team members are focused on building and maturing our customers’ Experience Management programs to drive measurable business impact and meaningful improvements to the human experience. Our mission is to tangibly transform our customers’ organizations, leading to increased retention, growth and maturity, and ultimately building our customers into lifelong Qualtrics champions. We do this through a deep understanding of our customers and their industries, and by optimizing solutions to address their individual challenges utilizing the Qualtrics platform. We touch every phase of the customer lifecycle and work internally to innovate and drive action for our customers.

Developer Evangelist

Qualtrics
Seattle
4 days ago
As a Developer Evangelist for Qualtrics, you will be unusually positioned to accelerate our XM vision by driving the development and adoption of our Qualtrics API. You'll engage with our current and prospective developers. In this role, you'll be tapping into your passion about technology and trends to evangelize our developer communities. You will be accountable for proof of concepts, scalable and reusable end-to-end architecture design, and providing technical mentorship throughout the app development, testing and delivery to market.

Customer Marketing Manager

Qualtrics
Seattle
4 days ago
Manage, build, and champion internal global customer reference program and continually recruit new customer advocates. Manage the systems, people, processes and policies for acquiring, developing, tracking, rewarding and communicating with Qualtrics advocates and reference customers. Find and cultivate customer advocates and content for references, referrals, reviews, videos, social media collaborations, peer calls, case studies, webinars, websites, blogs, presentations, press releases, events and customer advisory initiatives. Create customer marketing collateral to support sales, product marketing, client success, public relations, content, events, and other teams. Accelerate profitable growth by designing sales enablement program that utilizes customer marketing assets to drive sales leads, brand awareness, demand, loyalty, and to close bigger deals faster.

Software Engineer - Reporting Platform

Qualtrics
Seattle
5 days ago
As a Software Engineer on our Reporting Platform team, you would apply your distributed-systems knowledge, familiarity with frontend development, databases, various storage-engines, and web-services design and implementation to craft outstanding software and services. You would have the opportunity to work on our reporting platform, which includes a flexible widget-framework for building dashboards, software for generating beautiful reports and powerful statistical analysis tools. We at Qualtrics have the freedom on choosing the stack on each project, allowing engineers to experiment and learn new, up and coming technologies like, reactjs, GoLang, Scala, Spark and Galera. Primarily, our stack includes AngularJS, node.js, Java, PHP, JavaScript, mongoDB, MySQL, and Cassandra.

Software Engineer - Brand Experience

Qualtrics
Seattle
1 week ago
Focus on the development of cloud computing infrastructure at Qualtrics, and help build, distribute, scale and optimize these technologies. Develop scalable, robust, and highly available micro services related to our platform. Implement new features and optimize existing ones to drive maximum performance. Work closely with, and incorporate feedback from other specialists, tech-ops, and product managers. Attend daily stand-up meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers.

Software Engineer - Statwing Products

Qualtrics
Seattle
1 week ago
The Statwing team builds products to make insight in data easily accessible through statistical analysis and machine learning. The team owns the full stack, developing and operating products that empower users of the XM platform with insight from their data. This includes developing interactive interfaces and visualizations that allow interaction with statistical analysis results to implementing statistical functionality to support a full analysis.

Technical Program Manager - XM Directory

Qualtrics
Seattle
1 week ago
As the Technical Program Manager for iQ Directory, you will be responsible for coordinating across teams and across disciplines, to ensure that complex multi-quarter deliverables are getting into the hands of customers more quickly. You will coordinate across engineering, product management, quality assurance, marketing, sales, and customer success to ensure we deliver the right features, as quickly as possible. You will also coordinate across multiple teams (Employee Experience, Customer Experience, Brand Experience, Product Experience, etc) to deliver large initiatives. Responsibilities will include identifying and tracking dependencies, identifying roadblocks and helping clear them, communicating status and aligning across teams from inception to delivery, and helping find creative solutions to provide core value while making tradeoffs.

Sr. EX Analyst

Qualtrics
Seattle
1 week ago
As the Senior Analyst on the Internal Customer Experience (CX) Team you will bring the power of our Customer Experience (CX) program data to Qualtrics, itself. You will help build and grow a deeply impactful Customer Experience (CX) program built on the Qualtrics Experience Management platform that strategically advances how Qualtrics ideates, builds, measures, and improves products. You will design surveys, perform data analysis, create dashboards and stakeholder reporting of customer experience and satisfaction data. You will use your statistical skills to analyze disparate customer feedback data sources (e.g., NPS, Social Media, Call/Case Volumes, Product feedback) to present comprehensive views of customer experience. You will be an advocate for the voice of our customers with the power of our CX program data.

Staff UX Designer

Qualtrics
Seattle
1 week ago
Your product design vision sees 2-3 years into the future and evolves by listening to customers and ideating ground breaking solutions. You challenge norms to arrive at the right design solution. You obsess about a user’s experience and every detail that goes into it. You identify and surface UX issues and opportunities and set your team up to lead the change with speed and agility. Leading collaboration across design teams, software development, product management, and product marketing you create fluid, intuitive user experiences that scale seamlessly across desktop, native mobile and push into paradigms such as voice.

Strategic Product Planner

Qualtrics
Seattle
1 week ago
As a Strategic Product Planner at Qualtrics you join the Experience Research Team. You drive the future UX design of the Qualtrics Experience Management platform and Experience Management products to deliver a best-in-class user experience that creates loyalty, value, and delight. You have highly developed analytical skills and you use them to understand our customers, the key use scenarios/business needs and you are the competitive products expert. You infuse Qualtrics with these insights and you help drive the vision and UX strategy for the next generation of Qualtrics products to add value and growth to the business. You work cross-functionally with researchers, designers, program managers, line of business owners and engineers to drive strategy and planning. You anticipate new features, new technologies and new product and partner opportunities. You are ahead of the development cycle and strategically advance how Qualtrics ideates, builds, measures, and improves products.

Software Test Engineer

Qualtrics
Seattle
1 week ago
Our Quality Engineering organization’s mission is to build a quality culture championing a delightful customer experience while enabling teams to efficiently bring high quality software to all markets. We do this by engaging early to ensure customer use cases are tested AND fully automated. We also automate the release process to save human effort, reduce mistakes, and speed overall delivery. Our environment is primarily Selenium, Protractor, Mocha, Chai, Java, JavaScript, TypeScript, Node.js, Jira, TestRail, Python, Jenkins, Nomad and Docker. In our collaborative culture, you find plenty of opportunities to improve the quality of our software.

Software Engineering Intern - Summer 2020 - Seattle, WA

Qualtrics
Seattle
1 week ago
Develop scalable, fast, robust, and simple web-based solutions to solve complex business problems. Implement new features and optimize existing ones to drive maximum performance. Work closely with, and incorporate feedback from other engineers, tech-ops, and product managers. Attend daily stand-up meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers.

Product Marketing Manager

Qualtrics
Seattle
1 week ago
The Qualtrics Marketing team is looking for a senior product marketing manager to drive our GTM, positioning, and vision for our Research Core business line. The ideal candidate understands the SAAS technology market space and the competitive environment, has a real passion for technology, is passionate about helping customers succeed and loves working in a dynamic environment. The ideal candidate also has 5-10 years of SaaS Marketing experience and has an MBA from a top tier university. This role develops product and market strategies that position the company to achieve long term growth in the Market Research space, while meeting annual revenue and profitability goals. Continually identify and assess new markets, product and technology opportunities and ensure resources are in place to drive marketing strategy and capitalize on opportunities.

Product Manager - Product Experience

Qualtrics
Seattle
1 week ago
The ideal candidate will have a strong product/program management background, experience leading large projects, and have a well-rounded technical background in current SaaS technologies. A great product manager sits at the intersection of business, technology, and design. The candidate also possesses rock-solid background in data analysis, insight, and converting data into digestible business intelligence and actionable information. The candidate should also have a business background that enables them to support a process of researching, analyzing, and reporting on business development activity. You’ll be customer-obsessed, strategic, detail-oriented, and highly creative driving with the following primary responsibilities:

Product Manager - XM Core

Qualtrics
Seattle
1 week ago
The BX PM owns the product vision and strategy for Qualtrics BX line of business. You’ll envision, build, and bring to market products and features that shorten product development cycles, drive usage and loyalty, and identify features customers want within the Qualtrics and SAP platforms. “Developing products that people use, love and talk about is the culmination of product experience. That’s why companies have to nail their product development and lifecycle management—whether you’re building a product from scratch or improving an existing product, listening to customers can mean the difference between success and failure.” 

Product Manager - XM Platform

Qualtrics
Seattle
1 week ago
The ideal candidate will have a strong product/program management background, experience leading large projects, and have a well-rounded technical background in current SaaS technologies. A great product manager sits at the intersection of business, technology, and design. The candidate also possesses rock-solid background in data analysis, insight, and converting data into digestible business intelligence and actionable information. The candidate should also have a business background that enables them to support a process of researching, analyzing, and reporting on business development activity. You’ll be customer-obsessed, strategic, detail-oriented, and highly creative driving with the following primary responsibilities:

Product Manager - Customer Experience

Qualtrics
Seattle
1 week ago
The ideal candidate will have a strong product/program management background, experience leading large projects, and have a well-rounded technical background in current SaaS technologies. A great product manager sits at the intersection of business, technology, and design. The candidate also possesses rock-solid background in data analysis, insight, and converting data into digestible business intelligence and actionable information. The candidate should also have a business background that enables them to support a process of researching, analyzing, and reporting on business development activity. You’ll be customer-obsessed, strategic, detail-oriented, and highly creative driving with the following primary responsibilities:

Product Manager - Brand Experience

Qualtrics
Seattle
1 week ago
The BX PM owns the product vision and strategy for Qualtrics BX line of business. You’ll envision, build, and bring to market products and features that shorten product development cycles, drive usage and loyalty, and identify features customers want within the Qualtrics and SAP platforms. “Developing products that people use, love and talk about is the culmination of product experience. That’s why companies have to nail their product development and lifecycle management—whether you’re building a product from scratch or improving an existing product, listening to customers can mean the difference between success and failure.” 

Global XM Enablement - Employee Experience Sciences

Qualtrics
Seattle
1 week ago
The Data Analyst - Customer Solutions acts as a customer experience champion for Qualtrics’ Stats iQ and Text iQ tools. This person will be responsible for helping define, drive, and support key customers’ CX programs via the iQ portion of the Qualtrics platform. This person will be hands-on from an operational point of view, specifically focused on data cleaning, data manipulation, text analytics modeling, statistical modeling, and working with new features in Qualtrics. They’ll also deliver feedback on these tools to the tools’ product managers.

Mobile Principal Engineer

Qualtrics
Seattle
1 week ago
We’re looking for talented, hands-on Principal SDEs who can own and deliver complex programs including high scale services to spearhead Qualtrics’ Mobile and Tablet investments on iOS and Android. In this role you will be working with bleeding edge technologies, and building world-class mobile applications. As a principal engineer you will define the mobile investment of our XM vision: turning customers to fanatics, products into obsessions, employees into ambassadors and brands into religions. If this sounds like you apply! 

Network Engineer

Qualtrics
Seattle
1 week ago
Responsible for the setup, configuration, and maintenance of Qualtrics’ production datacenter networks including CDN, edge routers, firewalls, load balancers, core routing/switching, and DNS. Monitor and ensure network performance, resource utilization, and system availability/reliability. Continuously improve the security landscape through implementation and maintenance of various security measures. Maintain BGP peering between Qualtrics and multiple peering providers. Create and maintain complex network diagrams. Perform software updates in order to maintain the security posture required to pass multiple industry certifications (e.g. FedRamp/ISO). Manage and expand a globally-interconnected network utilizing private VPLS circuits and IPSec VPN’s. Automate Network Deployment and utilize Network Configuration Management tools to ensure security, availability, and usability of Qualtrics’ network infrastructure.

Engagement Manager - Customer Experience

Qualtrics
Seattle
1 week ago
This position will focus on designing client programs and leading project teams to deliver successful customer experience programs that will bring impact to our customers. They will be a member of the Customer Experience (CX) services delivery function within Qualtrics. The Delivery Team is at the heart of Qualtrics. The initial on boarding experience and solution delivery establishes the client relationship and sets the tone for the partnership. We understand our client's goals and, as trusted advisors, recommend solutions to the challenges they face. We listen carefully to our clients and advocate for customers internally, driving operational improvements and product enhancements. 

Enterprise Account Executive - Healthcare

Qualtrics
Seattle
1 week ago
The Enterprise Account Executive is expected to lead all sales efforts within his/her assigned territory, including prospect identification, lead generation, sales calls, handling the sales cycle, proposal and contract negotiation through deal closure. The Enterprise Account Executive is expected to meet sales goals established by their Sales Director while delivering the highest standard of integrity, quality, and customer service to our clients.

Customer Success Scale Associate - Enterprise

Qualtrics
Seattle
1 week ago
Qualtrics is seeking a Scale Associate who can ensure our customers are lifetime Qualtrics champions. If you are creative, a superb communicator and problem-solver, have the ability to build positive relationships and want to work at a fast-growing tech company, Qualtrics could be the place you’ve been dreaming about. Part advisor, project manager, consultant, and digital marketer, this role will challenge your analytical, creative and customer-facing skills. You will advise and guide a wide variety of customers, ensuring they launch the product, adopt it widely and realize business value through their use of the platform. You will do this through value-add engagements with customers at key touchpoints in the customer journey. Scale Associates work with customers either in 1:1 engagement for high impact objectives, or by running 1: many successful digital programs to impact customers and build trust. You will need to partner closely with Account Executives to understand customers’ business objectives and help to identify ways we can deliver increased value.

Enablement Associate - Services Operations

Qualtrics
Seattle
1 week ago
As a resource planning & optimization senior analyst, you will oversee capacity across all internal and partner services resources. You partner with senior leadership across the globe to create robust capacity plans and forecast models. You will be empowered to ensure we have adequate capacity to begin work on customer engagements without delay. You will make recommendations on how to optimize our resource planning, including how we route engagements and when to hire more consultants or decrease demand as appropriate. You will also be entrusted to ensure the handoff motion from sales to services is continually improving and that the appropriate resources are staffed for each engagement.

Software Test Engineer - Intern

Qualtrics
Seattle
1 week ago
Design test plans and cases for our full stack web application. Need a strong ability to find bugs worth fixing.  Convert manual tests cases into automated cases in an existing framework using Python or JavaScript. Contribute to test frameworks, test tools, and automation for complex, distributed SaaS systems. Drive quality processes like bug triage, releases decisions, and feature completion criteria.

UX Data Scientist

Qualtrics
Seattle
1 week ago
As the Data Scientist on the Experience Research Team you will bring the power of our data to Qualtrics, itself. You will help analyze our own product data to build and grow a deeply impactful XM product line and platform. The analytics you deliver will strategically advance how Qualtrics ideates, builds, measures, and improves its own products. You will use your quantitative skills to analyze...

Principal Engineer XM Platform

Qualtrics
Seattle
1 week ago
As a Principal Engineer for XM Platform, you will be responsible for defining and deploying autonomous services with deep focus on architecture, production operations, capacity planning, performance management, deployment, and release engineering. You will work with multiple cross-functional teams helping deliver new and outstanding experiences to our stakeholders while ensuring reliability and performance. You will design and develop systems to automate away the engineering effort required to operate our services at scale. You will apply leading edge open source and internally developed technologies to ensure our platform exceeds performance and availability SLAs. 

Principal Front End Engineer

Qualtrics
Seattle
1 week ago
This is a prime opportunity to have impact across hundreds of engineers, product managers, UX team members, and most importantly: thousands of customers. As a Principle Front-End Developer you will play a key role in shaping and executing on an ambitious vision for the future of Qualtrics. The Front-End is primarily how our users experience our product, and hence it’s very important for it to be world-class. With each of our teams owning their full stack - including their front-end technologies of choice - this becomes a challenging project. 

Engineering Enablement Program Manager

Qualtrics
Seattle
1 week ago
As a Principal Operations Program Manager in the Engineering organization, you will define and drive cross-Engineering and cross-company processes and operating models to help us deliver software in the most effective way possible. You’ll regularly interact with teams and leaders across Qualtrics, including C-level executives, to understand their needs and build the right interfaces with Engineering. You will create reporting mechanisms, streamline internal processes, and drive operational efficiencies. You’ll design ways to help our Engineering team scale, provide visibility to the leaders and drive clarity to the rest of the organization. And you'll constantly be looking for new challenges that the organization faces and solving them through process or tooling.

Software Test Engineer - New Grad

Qualtrics
Seattle
1 week ago
Design test plans and cases for our full stack web application. Need a strong ability to find bugs worth fixing. A great Ad-hoc tester. Convert manual tests cases into automated cases in an existing framework using Python or JavaScript. Investigate test failures and customer reports using your technical understanding of the product and tools (such as logs) to narrow down repro issues steps and isolate the root problem. Contribute to test frameworks, test tools, and automation for complex, distributed SaaS systems. Drive quality processes like bug triage, releases decisions, and feature completion criteria.

Senior Software Engineer - XM Directory

Qualtrics
Seattle
1 week ago
Focus on the development of cloud computing infrastructure at Qualtrics, and help build, distribute, scale and optimize these technologies. Develop scalable, robust, and highly available micro services related to our platform. Implement new features and optimize existing ones to drive maximum performance. Work closely with, and incorporate feedback from other specialists, tech-ops, and product managers. Attend daily stand-up meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers.

Software Development Engineer in Test - Summer Intern

Qualtrics
Seattle
1 week ago
Design and develop test frameworks, test tools, and automation for complex, distributed SaaS systems for STEs, SDET, and SDE to use. Ensure code is tested at the appropriate level (unit vs functional, or API vs UI), reducing unnecessary test cases, intermittent failures, and increased execution time. Define, implement, and analyze metrics to determine test effectiveness and the overall quality of software. Research, share, and recommend new technologies, best practices, and trends Help your team evolve by actively participating in the code review process, design discussions, planning, and post-mortem reviews.

Research Services Enterprise Account Executive

Qualtrics
Seattle
1 week ago
As a Research Services Enterprise Account Executive, you will lead all sales efforts within your assigned territory, including prospect identification, lead generation, sales calls, handling the sales cycle, proposal and contract negotiation through deal closure. You will be expected to meet sales goals established by your Sales Director while delivering the highest standard of integrity, quality, and customer service to our clients.

Senior iQ Research Engineer - Seattle

Qualtrics
Seattle
1 week ago
As a Research Engineer at Qualtrics, you should love building simple solutions to solve hard customer problems. Crafting systems in an agile environment to withstand hyper growth and owning quality from end to end is a rewarding challenge and one of the reasons Qualtrics is such an exciting place to work!

Principal Machine Learning Engineer

Qualtrics
Seattle
1 week ago
As a Machine Learning software engineer at Qualtrics, you should love building simple solutions to solve hard customer problems. Crafting systems in an agile environment to withstand hyper growth and owning quality from end to end is a rewarding challenge and one of the reasons Qualtrics is such an exciting place to work!

Global Operations Manager - Digital Experience

Qualtrics
Seattle
1 week ago
Your key responsibility would be to lead the DSX Team. You would handle the delivery of Digital Support to our clients and initiate new strategies to ensure that client issues are resolved as thoroughly as possible via digital methods, while simultaneously identifying and analyzing key metrics to evaluate success. DSX offerings make up the majority of the Qualtrics.com web footprint. Due to having such a large feedback channel and footprint, you would be tasked with funneling relevant product signal to the Product Management team and demonstrating the monetary value of DSX offerings. The manager will work closely with our Digital Marketing team and our Product Operations Managers to ensure broad impact and context for the team.

Experience Management Scientist, Research Core

Qualtrics
Seattle
1 week ago
This position is a senior role that will focus on creating the next generation of research and building artificial intelligence and machine learning into the world of market research. Specifically, you will be creating scalable in-product recommendations and insights to enable users improve the quality of their research. You will use machine learning and research methodology techniques and work with the Product teams to design the right solutions. The initiatives led by you will directly contribute to growing revenue for the Research Core and establish Qualtrics as the leader in applying AI to Survey Research.