Jobs at Roadie

Build and maintain automated test infrastructure for data-science microservices, design and run test strategies, troubleshoot automation across environments, validate fixes, and collaborate with engineers to ensure reliable, scalable data products and ML model testing.

Design, build, and test APIs and services for RoadieXD; develop internal and customer-facing React tools; partner with Product and Operations to deliver scalable, reliable features; influence architecture, write maintainable code, and improve system performance and developer experience.

Drive product positioning, go-to-market strategy, and launches for the driver app. Create messaging, content, and integrated marketing plans; optimize Braze Canvas flows for segmentation and experimentation; analyze adoption, engagement, and competitive intelligence to inform product roadmaps and leadership recommendations.

Lead and manage trainers to deliver consistent CX training across internal and BPO sites. Own delivery operations, coach and calibrate facilitators, analyze training metrics, partner with Instructional Design, manage vendor relationships, and conduct site audits to ensure readiness.

Own roadmap and backlog for internal billing and sender payment platforms. Partner with Finance, Sales, Data Science, Operations, and Engineering to translate business needs into prioritized product requirements, deliver scalable payment solutions, build reporting and instrumentation to monitor billing accuracy and platform health, and improve internal workflows to reduce manual effort.