Jobs at Rover
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Development Support Engineer

Rover
Seattle
11 hours ago
+29
Rover.com is looking for a support engineer to grow our development support team. This will involve working with other support team members to investigate incoming issues and ensure compliance with support SLA’s from the tech team. This individual will work with our Technology, Product Management, and Customer Experience teams to improve enhance our web application, identify pain points, and document functionality. This is an ideal position for an technical minded customer focussed individual familiar with large-scale consumer web sites and apps.

Technical Product Manager - Payments & Finance

Rover
Seattle
11 hours ago
+29
The Payments Technical Product Manager is responsible for ensuring we have an efficient and reliable payments platform and financial reporting at Rover. You will partner closely with Accounting, Finance, Product Management, and Software Developers to design, build, and maintain a platform for payment and financial reporting. 

Financial Analyst - Technical & Operations

Rover
Seattle
1 day ago
+29
Who we are: Rover.com connects pet parents with the world’s largest network of pet sitters and dog walkers. On Rover, pet parents can easily discover, book, and manage personalized care for their dogs including pet sitting, dog walking, and doggy day care. Founded in 2011 on the belief that everyone should have the opportunity to experience the unconditional love of a dog, Rover improves and simplifies life for pet parents and the dogs they love.

Government Affairs Manager

Rover
Seattle
1 day ago
+29
Rover is seeking a Government Affairs Manager to join its Government Affairs team. As Government Affairs Manager, you’ll be a critical part of a small team that is shaping legislation, regulation, and relationships with key stakeholders, in the U.S. and internationally. Your work will involve conceptualizing and implementing tactics to advance the team’s public policy agenda. 

Senior Applications Program Manager

Rover
Seattle
1 day ago
+29
Rover seeks a passionate, experienced Senior Applications Manager to own and grow multiple corporate applications including all operations SaaS tools in the Seattle office! Major components of our Tech Stack include: Zendesk, Talkdesk, Chatitive, ServiceNow and Jira. We are looking for someone to take the lead on a number of large initiatives this year including international expansion and rolling out a new internal process automation SaaS service. This person will be involved in planning strategic IT initiatives and delivering on business-wide growth and expansion projects. Rover is transitioning from a medium-sized, US-only company to a large company, expanding across the globe.  The ideal candidate is a self-starter, has excellent communication and teamwork skills, loves to build scalable technology solutions and has propensity for problem solving on a large scale. There are a lot of opportunities to continue to build a great team and create innovative solutions with leading-edge tools.

Technical Product Manager - Information Security

Rover
Seattle
1 day ago
+29
The ideal candidate has prior experience as a technical contributor in the security space, managing complex projects across organizational groups. You will work directly with leadership to develop a vision for Rover's long-term information security architecture and coordinate evolving the program in that direction. This position will require knowledge of security controls and detection techniques employed in corporate networks, AWS infrastructure, and complex applications. Given the wide reach of information security in a technology company this role will involve investigating needs, developing requirements, advocating for and driving projects across groups of all levels of technical experience and specialities.

CRM (Zendesk) Manager

Rover
Seattle
1 day ago
+29
Rover seeks a passionate CRM tools Manager to own multiple corporate applications including all operations SaaS tools in the Seattle office! Major components of our Tech Stack include: Zendesk, Talkdesk and Chatitive. We are looking for someone to take the lead on a number of large initiatives this year including international expansion and rolling out a new internal process automation SaaS service. This person will be involved in planning strategic IT initiatives and delivering on business-wide growth and expansion projects. Rover is transitioning from a medium-sized, US-only company to a large company, expanding across the globe.  The ideal candidate is a self-starter, has excellent communication and teamwork skills, loves to build scalable technology solutions and has propensity for problem solving on a large scale. There are a lot of opportunities to continue to build a great team and create innovative solutions with leading-edge tools.

Business Analyst

Rover
Seattle
3 days ago
+29
Who we are: Rover.com connects pet parents with the world’s largest network of pet sitters and dog walkers. On Rover, pet parents can easily discover, book, and manage personalized care for their dogs including pet sitting, dog walking, and doggy day care. Founded in 2011 on the belief that everyone should have the opportunity to experience the unconditional love of a dog, Rover improves and simplifies life for pet parents and the dogs they love.

Director of Business Operations

Rover
Seattle
3 days ago
+29
The Director of Business Operations will lead a team to effectively and efficiently scale during this period of hyper growth. In this role, you’ll manage a team to deliver outstanding safety and service outcomes in a cost effective and scalable way. You will coach and develop this team to internalize how their work impacts broader Rover business goals. The Business Operations team has three main areas of focus across the Customer Experience and Safety & Enforcement teams...

Senior Software Engineer - Rover Now - Demand Acquisition

Rover
Seattle
4 days ago
+29
Rover.com is looking for a Senior Software Engineer who will be responsible for working with our Technology and Product Management teams to grow and expand the Rover Now business. From breaking down requirements and writing implementation plans, to building the features and then launching them for our customers -- you will be a key player in our efforts to scale the operational and supply acquisition efficiency for the Rover Now business. If you enjoy working on an early-stage product, and want to see your own efforts have an out-sized impact on the business, this is the position for you!

Head of Talent

Rover
Seattle
4 days ago
+29
For this role we are looking for someone who is not only passionate about hiring, but is driven by a desire to build a company which balances operational excellence with a welcoming and inclusive employee culture.  The hard work our Recruiting and HR teams have been doing over the past several years is reflected in the amazing employees we’ve attracted to our company and the incredible culture we’ve built over the last 7 years. Come be a part of the Rover journey and help us get to the next chapter of our growth! 

CRM Lead - Owner Growth

Rover
Seattle
4 days ago
+29
Rover is seeking a seasoned expert in customer relationship management with a background in developing strategies for driving funnel improvement in account to book for customer acquisition. You will lead strategy for our pet-owner customer acquisition program, focusing on converting new accounts to first time customers. Your strategies should use a mix of mediums both non-paid and paid (email, push, SMS, direct mail, Facebook and more to reach our current users).

Senior Product Manager, Pet Owners

Rover
Seattle
4 days ago
+29
As Senior Product Manager, Pet Owners, you are Rover’s strategic leader for all things impacting the demand side of our marketplace. You will be responsible for defining strategy and goals with a focus on optimizing customer LTV, and making sure that Rover hits those goals. As an internal expert on our pet owning customers, you have a deep understanding of key pet owner segments and their needs and pain points. You will own a roadmap for an engineering team building customer-facing products and features, and be a key cross-functional leader on pet owner initiatives. 

Senior Product Manager, Growth

Rover
Seattle
4 days ago
+29
We are looking for a highly analytical product manager to join our growth team. At Rover, the growth team is focused on a single business outcome - driving new bookings from dog owners. This role will initially own our referral program, one of our most important customer acquisition channels, but expertise in referrals is not a requirement for this role. Instead, what we look for is a demonstrated ability to quickly develop depth in a new area and execute in a structured manner. You will be charged with discovering potential opportunities and focus areas for the team, evaluating those against other business priorities, and working with the design, development, and marketing teams to execute on those projects. A strong ability to research ideas, formulate concrete proposals, set up and execute tests, measure test results, and collaborate with design and development teams is critical to success.

Engineering Manager - On-Demand Services

Rover
Seattle
4 days ago
+29
Rover seeks an experienced engineering manager to help grow our on-demand dog walking customer base. You’ll manage a team of talented engineers to build and refine features that make it easier, more compelling, and more satisfying for more pet parents to use Rover to ensure their dog gets the exercise & stimulation that a daily dog walk can provide. Through mentorship and removing roadblocks you’ll help your team deliver their projects on time, at a high level of quality, and with engineering excellence. You’ll partner with product managers to develop, prioritize, and execute your team’s roadmap, and together with the tech lead you manage you’ll guide the architecture and implementation strategy for what your engineers build. Equally importantly, you’ll be responsible for supporting the career growth and personal development of the engineers on your team.

Senior UX Researcher

Rover
Seattle
5 days ago
+29
As a senior UX researcher, you will be responsible for defining, leading, and managing research efforts to improve the holistic Rover customer experience. You have a passion for mentoring other researchers/designers, and evangelizing the role of user research and qualitative customer data within the company. Your research learnings will empower product teams with rich actionable insights for every step of the product development lifecycle and help determine future direction for the company.

Product Marketing Manager, Grooming

Rover
Seattle
5 days ago
+29
Who we are: Rover.com connects pet parents with the world’s largest network of pet sitters and dog walkers. On Rover, pet parents can easily discover, book, and manage personalized care for their dogs including pet sitting, dog walking, and doggy day care. Founded in 2011 on the belief that everyone should have the opportunity to experience the unconditional love of a dog, Rover improves and simplifies life for pet parents and the dogs they love.

Senior HRBP - Data, Marketing and G&A

Rover
Seattle
5 days ago
+29
In this role, you will own all HR support for our Marketing, Data Science, Finance, Legal and HR teams. Additionally, you will lead a variety of HR initiatives, with an initial emphasis on employee, manager and leadership development. Along with the rest of the People Operations team, you will be influencing and supporting decisions on organization effectiveness, organizational design, compensation, diversity and inclusion, employee development and talent density. This position will have a huge impact on our business and our culture as we continue to expand in the US and abroad.

Senior Software Engineer - Android

Rover
Seattle
5 days ago
+29
Rover.com is looking for a Senior Android Developer. This is a role that works closely with Product Management, Design, and API teams to create the best app in the store for dog lovers -- owners, walkers, and sitters. We write code that users depend on for communication and to provide the best service possible for pets. At Rover.com we believe in the value of unit testing, so we're looking for Android developers who know how to write clean, well-tested code.

Senior Software Engineer - iOS

Rover
Seattle
5 days ago
+29
Rover.com is looking for a Senior iOS Developer. At Rover.com we believe in the value of unit testing, so we're looking for iOS developers who know how to write clean, well-tested code. This is a role that works closely with Product Management, Design, and API teams to create the best app in the store for dog lovers -- owners, walkers, and sitters. We write code that users depend on for communication and to provide the best service possible for pets.

Trust & Safety Supervisor, Emergency Response Team

Rover
Seattle
5 days ago
Rover’s Trust & Safety team is responsible for supporting Rover's reputation by providing excellent customer care through prevention and problem resolution of issues that pose a risk to the company. The Trust & Safety team also resolves any possible risk to customers or anything that could negatively impact the customer experience through incident investigation, claims management, analysis, education and enforcement of Rover.com terms and conditions. We work with business groups to recommend process and policy changes that improve the customer experience.

Android Engineer - Rover Now

Rover
Seattle
6 days ago
Rover.com is looking for an Android Engineer to join our growing team of talented Mobile Engineers. We are looking for passionate individuals who are interested in working closely with our Design, Product and Web teams to help support the needs of our owners and sitters. 

iOS Engineer - Platform

Rover
Seattle
6 days ago
Rover.com is looking for an iOS Engineer to join our growing team of talented Mobile Engineers. We are looking for passionate individuals who are interested in working closely with our Design, Product and Web teams to help support the needs of our owners and sitters. 

iOS Engineer - Rover Now

Rover
Seattle
6 days ago
Rover.com is looking for an iOS Engineer to join our growing team of talented Mobile Engineers. We are looking for passionate individuals who are interested in working closely with our Design, Product and Web teams to help support the needs of our owners and sitters. 

Trust & Safety Supervisor, Incident Management Team

Rover
Seattle
6 days ago
The Trust & Safety team is responsible for supporting Rover's reputation by providing excellent customer care through prevention and problem resolution. Through incident investigation, claims management, education, and enforcement ofRover.com terms and conditions, the Trust & Safety team investigates and resolves situations that may negatively impact the customer experience or compromise the safety of the platform. We work with business groups to recommend process and policy changes that improve the customer experience.

Android Engineer - Platform

Rover
Seattle
6 days ago
Rover.com is looking for an Android Engineer to join our growing team of talented Mobile Engineers. We are looking for passionate individuals who are interested in working closely with our Design, Product and Web teams to help support the needs of our owners and sitters. 

Senior Software Engineer - Growth

Rover
Seattle
6 days ago
We’re seeking a talented software engineer to join the Growth engineering team and help expand our customer base of pet parents and dog owners.  You will collaborate with other engineers, product managers, designers, and data scientists to create delightful and frictionless user experiences. You will personally help fuel Rover’s growth by building and refining features that make it easier, more compelling, and more satisfying for more pet parents to choose Rover for their pets’ care.  Join us if you’re interested in both back-end and front-end development, want to see the impact of your work on scaling our company, and are excited about the challenges of growing and operating a marketplace business.

Software Engineer - Growth

Rover
Seattle
6 days ago
We’re seeking a talented software engineer to join the Growth engineering team and help expand our customer base of pet parents and dog owners.  You will collaborate with other engineers, product managers, designers, and data scientists to create delightful and frictionless user experiences. You will personally help fuel Rover’s growth by building and refining features that make it easier, more compelling, and more satisfying for more pet parents to choose Rover for their pets’ care. 

Project Manager, Operations

Rover
Seattle
6 days ago
We're looking for a Project Manager to join Rover’s Operations Scalability and Efficiency team. You'll be directly responsible for identifying and driving initiatives that improve efficiency and reduce operating cost on the platform, while never losing sight of quality experience for the customer and agents. Your projects will support efficiencies in the core frontline operations teams: Customer Experience, Trust & Safety, Sitter Success, and Fraud. You'll succeed in this role if you excel at: thinking beyond the norm, pushing the status quo, and using data to identify areas of opportunity; driving complex projects to success; communicating with varied audiences across the organization; and acting with a balance of urgency and patience.

HR Operations Analyst

Rover
Seattle
6 days ago
We're looking for a HR Operations Specialist to join our People Team. You'll primarily be responsible for planning, organizing, and implementing the human resources services that ensure a smooth functioning human resources department. A successful candidate will work cross-functionally and collaboratively with all members of the People Team. The HR Operations Specialist is responsible for the effective and consistent coordination and implementation of HR business processes, functions and procedures and monitors HR projects and workflow.

Senior Software Engineer - Transaction Engine

Rover
Seattle
6 days ago
Rover.com is looking for a Senior Software Engineer who will be responsible for working with our Technology and Product Management teams to develop different marketplace designs to better meet the needs of our owners and sitters. This is a small, efficient, scrappy team tasked with rethinking the customer experience. We have the potential to fundamentally change how the business works. This team is customer centric, prototyping and building marketplace architectures to support our customers as we continue to scale. Join us to have a huge impact on the future of Rover.

Sr. Search Engine Marketer

Rover
Seattle
6 days ago
We're looking for an experienced technical SEM Manager to join our growth marketing team. You'll primarily be responsible for managing our paid search marketing as well as supporting other growth marketing initiatives and international expansion. Ideally you'll have already worked with large and sophisticated SEM accounts, and have experience automating reporting and optimizations using Adwords and Bing APIs. You'll succeed in this role if you have a talent for strategizing and prioritizing projects, as well as the drive and ability to execute at a fast pace while still paying attention to the details. Our growth marketing team strives to be amongst the best there is and we’re looking a smart, enthusiastic SEM manager to help us meet our goals. With the rapid growth thatRover.com has been experiencing, we’re looking for an individual that is excited to take advantage of all the opportunities that come their way, and wants to grow their career along with the company.

Senior Product Manager, Adjacencies

Rover
Seattle
1 week ago
We’re hiring a dynamic product manager to join the adjacencies team and lead the evaluation and launch of new business lines. The adjacencies team at Rover is responsible for identifying new business opportunities within the pet industry, assessing materiality via data-driven market research, launching and iterating pilot programs, and scaling those programs into mature business units. Simply put: we build startups within a startup.

Pet Shopping Editor (Contract)

Rover
Seattle
1 week ago
This role is dedicated to crafting recommendations and informational content that helps dog people be the best pet parents possible. You’ll conduct research; partner with freelancers, cross-functional teams, and our vibrant community; and craft high-impact reviews that guide pet parents to products that’ll enhance their (and their dogs’) lives. The ideal candidate has extensive experience writing and editing online reviews. We’re looking for a skilled editor who knows how to shape ideas into engaging and informational content. You’ll need excellent research skills, impeccable proofreading abilities, and a strong grasp of voice and tone. An exceptional attention to detail, from voice to grammar, is key. Editors should feel comfortable with Wordpress and have basic/foundational knowledge of HTML and image formatting. You’ll need a keen sense of voice, a fanatical eye for quality products, and a love of data. This role includes implementing SEO best practices, editing and optimizing content, and reporting on metrics. You’re fired up to dig into the numbers and optimize articles to reach the right people with the right products.

Business Analyst - Preventative

Rover
Seattle
1 week ago
Who we are: Rover.com connects pet parents with the world’s largest network of pet sitters and dog walkers. On Rover, pet parents can easily discover, book, and manage personalized care for their dogs including pet sitting, dog walking, and doggy day care. Founded in 2011 on the belief that everyone should have the opportunity to experience the unconditional love of a dog, Rover improves and simplifies life for pet parents and the dogs they love.

Principal UX Researcher

Rover
Seattle
1 week ago
As our lead researcher, you will be responsible for defining, leading, and managing research efforts to improve the holistic Rover customer experience. You have a passion for mentoring other researchers/designers, and evangelizing the role of user research and qualitative customer data within the company. Your research learnings will empower product teams with rich actionable insights for every step of the product development lifecycle and help determine future direction for the company.

Software Engineer - Adjacencies

Rover
Seattle
1 week ago
As a Compensation Professional you will manage client compensation projects, understand the compensation needs in their business, and articulate how standard compensation services deliverables will be executed to meet those needs. In this role you will focus on analyzing, building & recommending compensation strategy & pay ranges for clients, and training client company's managers on said compensation strategy, structure, and practices.

Senior Software Engineer - Business Scalability

Rover
Seattle
1 week ago
Rover.com is looking for a Senior Software Engineer to join a team of talented engineers. You will work closely with end-users, stakeholders and product managers to identify and execute on product opportunities to enhance the efficiency of our business.

Senior Financial Analyst

Rover
Seattle
1 week ago
The Financial Analyst is responsible for analyzing, modeling and reporting on the Revenue and Acquisition costs for Rover. As a member of the FP&A team at Rover, you will provide deep domain expertise and analytics support to quantitatively-minded individuals in FP&A and Sr Leadership while partnering with the organization in its entirety. You will develop analysis and financial management by partnering with internal stakeholders, Sr leadership and the Head of FP&A. The right person will be an operational finance agent who would play an integral part in helping further the predictability of Rover’s business.

Senior Recruiter (Technical or Non-Technical)

Rover
Seattle
1 week ago
In this role, you will serve as one of our client leads supporting our non-technical functions. We are a small and growing company, thus you may also take on additional areas from time to time. You will partner heavily with our hiring managers who are skilled in recruiting and are very passionate about hiring the best talent into their teams. Prior experience working closely with hiring managers is a must in this position! You will also help Rover in providing amazing experience, whether they get hired or not!

VP of Engineering, Product Development

Rover
Seattle
1 week ago
Who we are: Rover.com connects pet parents with the world’s largest network of pet sitters and dog walkers. On Rover, pet parents can easily discover, book, and manage personalized care for their dogs including pet sitting, dog walking, and doggy day care. Founded in 2011 on the belief that everyone should have the opportunity to experience the unconditional love of a dog, Rover improves and simplifies life for pet parents and the dogs they love.

Operations Manager, New Business Lines

Rover
Seattle
1 week ago
The ideal candidate will have experience managing customer experience teams. Your passion for team leadership is only surpassed by your passion for the customer. You will motivate, coach and develop your team to exceed performance goals, while also empowering them to advocate for the end user. You are someone who has demonstrated tremendous adaptability in a fast-paced environment; you thrive on a team that operates in terms of days, not weeks. You are very analytically minded, and know that if you can’t measure it you can’t optimize it. You are comfortable creating and analyzing reports, then making data-driven decisions to improve both business efficiencies and customer experience. Finally, you are able to easily context-switch between executing in the now and strategizing for the future. You will be expected to plan and staff the customer support function as each new business line evolves. 

iOS Engineer - Core & Growth

Rover
Seattle
2 weeks ago
Rover.com is looking for an iOS Engineer to join our growing team of talented Mobile Engineers. We are looking for passionate individuals who are interested in working closely with our Design, Product and Web teams to help support the needs of our owners and sitters. 

Business Analyst, New Business Lines

Rover
Seattle
2 weeks ago
For Business Analysts at Rover, there is no such thing as a boring day. They eagerly flex between supporting the quantitative needs of one specific business unit (Marketing, Finance, Supply, Operations, Product, etc.) and working cross functionally to tackle more complex problems such as acquisition and retention forecasting, ROI analyses, supply/demand equilibrium monitoring, and capacity planning. They are also a source of support and mentorship for colleagues on the team and across the organization as they hone their own analytical skills. Business Analysts dig deep into huge sets of customer, provider, and market-level data, then emerge with clear business narratives and recommendations on next steps. They will work closely with business stakeholders and senior leadership to provide insights that drive strategy in the realms of investment, headcount planning, and cost management.