Search the 21 jobs at Smartsheet

Looking for a Senior Principal Software Engineer to build top-tier software organization and implement next generation architecture at Smartsheet. Responsibilities include building scalable back-end services, solving distributed systems problems, mentoring junior engineers, and collaborating with different teams.

Develop and execute onboarding strategies for new customers to ensure a positive experience with Smartsheet products. Create and implement programs to drive customer engagement and satisfaction. Collaborate with cross-functional teams and continuously improve onboarding processes. Support product launches by creating onboarding plans for new features and products.

Oversee the development and execution of integrated global communications strategies and programs. Lead a team to increase the company's industry dominance and drive impactful storytelling. Collaborate with executives to raise the company's profile and position them as thought leaders. Develop external platforms and messaging through various channels. Build influencer networks and define key messages.

Lead and grow a diverse team of Product Designers in applying design thinking to create engaging user experiences for web and mobile apps. Establish and drive the vision for design at Smartsheet, mentor and coach team members, and collaborate with cross-functional teams to launch innovative product features. Requires 12+ years of experience and a passion for User Experience design.

Seeking a Business Development Representative to generate sales pipeline and revenue-driving activities, prospect into accounts, engage and qualify potential customers, and set prospect meetings. Remote role based in the US with responsibilities including partnering with sales teams, developing account knowledge, prospecting key accounts, and utilizing sales engagement tools. Must have strong work ethic, competitive spirit, excellent communication skills, and ability to manage multiple demands concurrently.

As an Account Executive, you will be responsible for increasing software sales and driving expansion across a territory of accounts. You will build and manage a sales pipeline, develop new business opportunities within existing customers, and expand Smartsheet's brand awareness.

The Vendor Relationship Manager oversees and optimizes the relationship between Smartsheet and vendors/partners. Responsibilities include managing vendor relationships, reviewing performance reports, negotiating contracts, strategic planning, and overseeing quality assurance programs.

Seeking a Senior Director of Corporate Events to lead events strategy at Smartsheet. Responsibilities include developing global events strategy, managing team, optimizing current programs, and overseeing annual customer conference. Requires 10+ years of marketing experience with 8+ years in event management in the technology industry. Bachelor's degree preferred.

The Project Manager will lead and manage complex operational and improvement efforts to enhance the capabilities of the support organization. Responsibilities include planning projects, implementing organizational goals, monitoring efficiencies, and providing strategic recommendations to leadership. Strong communication and analytical skills are required for data-driven insights and cross-functional collaboration.

Seeking an experienced Senior API Technical Writer to develop customer-facing content for API documentation and Help Center. Collaborate with cross-functional teams to produce clear and concise technical content. Manage content projects, mentor writers, and ensure technical accuracy. Remote eligible position reporting to the Manager, Content Team.

Seeking an Account Executive, Key Accounts (KAE) to lead Key Accounts sales strategy, drive executive engagement, sell solutions, and achieve substantial growth in software and services bookings for Global 2000 accounts. Responsibilities include exceeding sales quotas, pipeline management, account planning, collaborating with internal and external partners, and engaging with decision-makers.

As a Technical Support Specialist at Smartsheet, you will troubleshoot customer issues, become a product expert, contribute to team projects, and deliver outstanding customer support. This role requires excellent communication skills, empathy, flexibility in working hours, and a commitment to customer satisfaction.

As a Technical Support Specialist at Smartsheet, you will troubleshoot customer issues, become an expert in the product, contribute to team projects, and deliver exceptional customer experiences.

Smartsheet is seeking a developed sales professional to join our Sales Team as a New Business Representative. This remote role is dedicated to acquiring new customer accounts and contributing to overall revenue goals.

Client Platform Engineer position at Smartsheet responsible for architecture, design, deployment, and support of client systems. Requires experience in Mac, Windows, Linux, Intune, JAMF, MECM/SCCM, Powershell, and Azure Virtual Desktops. Involves driving user experience, security compliance, and technical investigations.

As a Sr. Product Readiness Manager, you will support Customer Excellence as a subject matter expert in the Smartsheet product suite. Your responsibilities include ensuring timely product releases, providing recommendations to the Product & Engineering teams, refining feedback for process improvement, developing scalable support programs, and collaborating with various teams to improve customer experience.

Smartsheet is looking for an experienced Senior Data Scientist to help guide analyses, create predictive and prescriptive insights, and influence decisions.

The Sr. Director of Global Customer Education Services at Smartsheet will lead a team in designing and delivering effective learning experiences for customers and partners. Responsibilities include developing a world-class learning program, ensuring a top-notch learner experience, and collaborating with various internal teams to drive business success. This role reports to the Vice President of Professional Services.

Seeking a Senior Data Scientist with expertise in machine learning and data analysis to drive marketing decisions. Responsible for developing predictive models, conducting experiments, and presenting key insights to support data-driven decisions. Full-time position with Smartsheet, based in Bellevue, WA, or remote eligible.

VP of Product Management position at Smartsheet, responsible for defining and leading the strategy for Enterprise customers. Focus areas include enhancing customer experiences, data governance, and developer ecosystem. Manage a team of Product Managers, collaborate with various departments, and drive the product roadmap.