Jobs at SoFi

The Staff Product Designer will create user-centered design solutions for home loans, collaborate with cross-functional teams, and drive innovative design practices.

The Principal Engineer will lead the Digital Identity group, architect solutions for complex problems, and ensure operational excellence by establishing processes and mentorship for the team.

Design and own login and authentication fraud strategy across web and mobile: detect and mitigate ATO, credential stuffing, MFA bombing, SIM swap, OTP interception, and emulator/bot traffic; drive device forensics and behavioral signals; build step-up auth, account recovery, and high-risk decisioning; coordinate with InfoSec, IAM, Fraud Ops, and partners to translate threat intel into production policies and optimize approval/loss trade-offs.

The Senior Lifecycle Marketing Manager will develop comprehensive strategies for Home Loans, overseeing cross-functional collaboration and driving customer engagement through personalized campaigns and performance analysis.

Owner of cross-product fraud strategy designing unified decisioning across onboarding, login, funding, and money movement. Lead device forensics, entity resolution, scam interception, and risk-tiered money-movement policies. Build shared analytics (SQL/Python), partner with product, Fraud Ops, and InfoSec to deploy rules-engine policies, monitor performance, and govern cross-product risk infrastructure.

Own vision, strategy, and delivery of operations and support platform capabilities. Improve member support journeys, agent tooling, workflow automation, and case management. Partner with engineering, design, data, and operations to identify opportunities, prioritize work, define success metrics, and deliver scalable solutions that reduce manual work and improve outcomes.

The Cybersecurity Incident Commander leads incident response efforts, coordinates teams, manages incidents from detection to resolution, and establishes effective communication during events. This role focuses on improving incident response processes and requires strong communication and organizational skills to handle high-severity incidents.

Lead the execution and improvement of the Workday HCM platform, driving operational excellence and supporting business needs through cross-functional collaboration and platform management.

The Senior Staff Software Engineer will lead the architecture and implementation of AI-powered developer tools and workflows in a cloud environment. Responsibilities include mentoring, driving innovation, managing project delivery, and fostering a culture of continuous improvement.

Support in-house litigation counsel by intake and tracking of new matters, maintaining litigation records, coordinating discovery and internal investigations, liaising with outside counsel, generating litigation reports, and improving litigation workflows and tracking tools.

Lead finance systems architecture and transformation initiatives: design finance technology roadmap, architect Workday integrations, implement reconciliation and close automation, evaluate finance tools, drive RPA/AI automation, coordinate cross-functional stakeholders, support month-end close and M&A system integrations, and maintain system documentation.

Lead second-line credit risk oversight across unsecured, secured, and commercial lending. Perform credit and behavioral analytics, monitor roll rates/delinquency, evaluate KPIs/KRIs, build data visualizations, advise on policy effectiveness, and support regulatory readiness and risk management frameworks.

Lead AML model development, optimization, validation, and governance for transaction and customer screening across banking, brokerage, and lending. Build ML/statistical models, maintain vendor solutions, ensure regulatory compliance, document methodologies, produce AML dashboards, and support audits, risk assessments, and stakeholder communications.

Lead second-line oversight of small business credit risk through advanced analytics, monitoring KPIs/KRIs, roll rates, delinquency, and credit loss trends. Evaluate and optimize portfolio management policies, ensure regulatory readiness and adherence to risk appetite, provide data-driven challenge to first line, and communicate findings to management.

The Director of Internal Communications will lead the internal communications team to enhance employee engagement, culture, and communication strategies, partnering with executives and ensuring impactful organizational communication amidst growth.

The Staff Credit Policy Analyst leads the development and governance of credit policies for home loans, ensuring compliance and operational efficiency while collaborating with leadership and cross-functional teams.

Lead preparation and filing of SEC reports (10-Q, 10-K, 8-K), ensure US GAAP and SEC compliance, manage audits, perform technical accounting research, drive reporting modernization with automation/AI, collaborate cross-functionally, and build and mentor a high-performing controllership team.

Lead the crypto lending business end-to-end: refine strategy, build product and infrastructure from pilot to launch, manage P&L, operations, risk and compliance, drive client acquisition and contracting, and evolve the product roadmap in coordination with engineering, finance, legal, and risk teams.

Prepare, review, and submit bank and holding company regulatory filings (Call Report, FRY series). Maintain regulatory reports in Axiom ControllerView, research reporting requirements, respond to regulator inquiries, review reconciliations and intercompany transactions, support audits/exams, identify process improvements, coach staff, and support ad-hoc regulatory projects.

Sell and advise members on Life, Home, and Auto insurance via phone, email, text, and chat. Manage leads and sales pipeline, run the sales lifecycle from intake to fulfillment, identify cross-sell opportunities, and help build Protect's operational processes while collaborating with cross-functional teams.