Jobs at Solace (solace.health)

Own conversion optimization across the patient funnel: design, launch, and analyze experiments in Webflow and Statsig; recruit and interview patients for qualitative insights; collaborate with product, design, data, and channel managers; maintain a prioritized CRO backlog; translate results into actionable recommendations to improve CTRs, booking rates, and show rates.

Lead conversion rate optimization across landing pages, intake flows, and pre-visit touchpoints. Design, run, and analyze experiments in Statsig and Webflow, conduct qualitative user research, collaborate with product/data/design/channel teams, maintain a prioritized CRO backlog, and translate findings into actionable improvements to increase CTRs, booking rates, and show rates.

Lead and scale the data analytics organization, guiding teams, driving product analytics strategy, and integrating AI to enhance data-driven decision-making across the company.

The Data Scientist will build predictive models, drive forecasting, design experiments, and translate findings for stakeholders, optimizing healthcare operations.

The Influencer Coordinator manages influencer outreach, campaign timelines, and communications to ensure successful execution of marketing campaigns across social media platforms.

Provide phone, email, and chat support to patients and advocates, resolve inquiries, confirm appointments, troubleshoot basic browser/phone issues, gather and report feedback, and help improve the customer experience while supporting new clients.

The Operations Associate executes high-quality plans, takes ownership of tasks, collaborates with teams, and ensures product quality in a fast-paced environment.

Drive and execute product initiatives to improve customer experience and retention. Own projects end-to-end, collaborate with engineering and design, define roadmaps, document decisions, and launch concepts rapidly while upholding the Solace brand and cross-functional alignment.

Own and architect Workday configuration, security, reports, and integrations; build People automations and evaluate AI tools; support compensation data infrastructure, equity administration, and annual comp processes.

The Associate Researcher will support the Impact Analytics team in conducting structured literature research and analyzing Medicare claims data for patient outcomes. Responsibilities include literature synthesis, cohort construction, building analytical datasets, and contributing to research publications.

Lead Solace’s new Strategy & Operations function: diagnose cross-functional scale gaps, design and implement durable operational changes, build analytics and measurement frameworks, run company-wide scale initiatives (including CX and AI impact), and define hiring and operating models for the function.

As a Tech Lead, you will lead a team of engineers, manage technical architecture, mentor team members, and drive the development of user-facing features.

Role involves architecting and optimizing data pipelines, building infrastructure as code, ensuring data reliability, and collaborating with cross-functional teams to deliver quality data products.

As a Senior Backend Engineer, you'll design scalable services and APIs, maintain systems, and collaborate with teammates to enhance the product experience.

Lead the development of product features, mentor engineers, optimize system architecture, and ensure best practices in a high-performance team.

The role involves owning the product workflow, building user-facing features, maintaining systems, and collaborating with cross-functional teams. Strong React and Typescript skills are essential.

As an Executive Assistant, you will support the co-founders of Solace by managing various tasks, ensuring effective communication, and overseeing project details, while taking full ownership of your responsibilities. You will work closely with the Chief Medical Officer and Vice President of Customer Experience, engaging with cross-functional teams to meet project goals.

The Strategy and Operations Lead will drive growth initiatives, enhance clinical quality, and collaborate with leadership to improve operational strategies.

The Product Manager at Solace is responsible for creating and executing product initiatives, collaborating with teams, and ensuring a positive customer experience. This role requires ownership, creativity, and excellent communication skills, with a focus on delivering consumer-driven solutions.

The Organic Content Creator will write engaging copy for social media, collaborate with the creative team, and maintain an organized content calendar, focusing on healthcare communication.