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eCommerce • Information Technology • Internet of Things • Mobile • On-Demand • Retail • Software
Owns strategic enterprise client relationships, serving as the executive point of accountability for growth, retention, customer outcomes, and relationship health. Develops account strategies, drives expansion and complex services-led sales, manages multi-year engagements, and aligns cloud, managed, and professional services to client needs. Coordinates solution engineering, delivery, product, and leadership teams, while maintaining pipeline discipline, forecasting accuracy, risk mitigation, and executive escalation management.
