Squarespace
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Squarespace Offices
Squarespace is headquartered in New York.
Hybrid Workplace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
3 days a week
U.S. Office Locations
New York
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Squarespace is headquartered in the West Village of Manhattan, within walking distance from the 1, A, C, E, B, D, F, and M trains. Squarespace’s 150,000-square-foot headquarters is located in Manhattan’s West Village at 8 Clarkson Street. The office fills five floors, in addition to a dedicated lo
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Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
Lead product strategy and execution for Squarespace’s customer engagement platform, including CRM, email campaigns, automations, transactional communications, and SMS. Own the Email Campaigns business line, revenue performance, go-to-market strategy, and roadmap. Build and mentor a multi-product product management team, partner with engineering, design, commercial, and marketing leaders, and use data and AI to improve automation and personalized engagement.
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
Provide frontline customer support through live chat and email, troubleshooting account, billing, domain, and transactional issues. Meet quality, productivity, and customer satisfaction targets; maintain product knowledge; identify and escalate significant customer issues. The role requires weekend and holiday availability, reliable home internet, and a dedicated workspace.
