Stripe

PitchBook is looking for a detail-oriented, positive and responsible team player with considerable drive & initiative and superior communication skills to join our Custom Research & Publishing team. You will be responsible for the design of custom and traditional PitchBook content, as well as digital publishing and presentation. In addition, you will coordinate with our advertising operations specialist and the demand generation team to ensure presentation and accurate tracking of data.

Identify and set appointments with potential clients through fast-paced B2B prospecting in the field. Facilitate a decision-making process with potential clients. Top performers have the opportunity to build teams and mentor junior sales reps. Experience in outside sales and/or merchant services highly preferred.

Create high standard design solutions that address and fulfill business, brand and user requirements. Communicate design ideas through low-fidelity sketches, prototypes and mockups to pixel-perfect comps. Work closely with Product Managers to create functional specifications for development. Develop new features and work to improve the functionality, usability and discoverability of current features in the product. Identify user needs and produce designs centered on our users’ behaviors and motivations. Basic user testing of prototypes and beta products.

- Work with the extended partner marketing team to fully understand the features and benefits of Avalara products and gain a deep understanding of buyer personas. You will be responsible for ensuring that the website properly merchandises product benefits so that customers understand everything they need to make a buying decision. Owns purchasing flows, related landing pages and content, works with the UX and product teams regarding changes to product content pages and is responsible for improving conversions (From free trial to paid, and from PAID to implemented).

Strong leadership and management skills in guiding and leading visual UX designers reporting to the Senior Visual Web Design lead. Able to coach and guide designers to achieve Avalara design goals. Able to lead design review sessions. Understand the value proposition for the Avalara product(s) and able to build an online story to help sell Avalara’s products. Work with Product Owner and Stakeholders to elicit visual requirements and detailed workflows for page development and work closely with Product Owner and Stakeholders to design user experiences for Avalara web properties.  Experience in designing for the Adobe Experience Manager web content management platform. Able to understand and design for templates and components that comprise the authoring and publishing experience of the AEM platform. Attend and participate in Scrum meetings, including daily standup, scrum planning, scrum retrospective, backlog grooming. Support the Maintenance/Mods/Defects Owner with web design - UI/UX and design needs of the product backlog.

We are growing and looking for a Senior Digital Marketing Manager to join our Marketing team. The Senior Digital Marketing Manager will own the strategy and execution of Lighter Capital’s SEM and SEO marketing programs and results. This role will guide the organization in the prioritization, development, and execution of a plan to elevate and extend the brand, create demand, and drive growth.

Manage the complete content development cycle for your projects to create compelling and engaging experiences. Apply industry best practices and internal standards to target, deliver, and measure excellent outcomes. Enable a certification and badge program to reward and encourage customer learning. Identify ways to increase the satisfaction of self-serve customers, partners, and our partners’ customers. Collaborate with subject matter experts to develop eLearning and classroom training content for Avalara University. Know your audience. Use data and industry knowledge to build engaging training that even you would want to take. Manage your projects effectively. Ideate, plan, and execute with excellence. Document and communicate along the way. Use your graphic design, video, and editorial know-how to help produce sharp, concise, and effective content.

The successful candidate will combine a solid understanding of technical support, field enablement in a large organization, product management and development dynamics with the ability to map field requirements and corporate resources into a comprehensive technical service enablement and operations plan. The ideal candidate is an independent and curious self-starter with a demonstrated ability to: lead teams to produce high-quality technical content, drive complex enablement and operation improvement projects, collaborate with technologists and subject matter experts, and have a high tolerance for ambiguity and a bias toward action. This is a hands-on position with high visibility - the ideal candidate must be willing to “roll up their sleeves” and get things done.

Manage a portfolio of ~100+ customers as they implement Avalara’s tax compliance automation products.  Assist customers in planning their implementation of Avalara’s tax automation suite to support their business processes and industry best practices. Track key aspects of customer implementations, including key tasks, target dates, forecast dates, risk factors and customer interactions. Engage internal and external business partners as part of the project management process. Support customers’ success by answering application questions, tracking issues, monitoring changes and resolving or escalating problems according to company guidelines. Provide training and end-user support during customer onboarding . Update internal implementation tracking systems in a timely and accurate manner for cross-departmental visibility and reporting. Follow established implementation standards and operating procedures. Provide training, coaching and mentorship to team members.

* Design, implement, and optimize core cryptographic libraries and secure systems (protocols and mechanisms). * Perform technical security assessments, code audits and design reviews. * Develop technical solutions to help mitigate security vulnerabilities. * Conduct research to identify new attack avenues and product enhancements. * Represent Transparent in collaborating with academic, research, and open source technical groups working on the latest developments in cryptography.

* Let’s keep it simple – we need you to code! We’re in V1…you’ll be collaborating with the team to develop a game changing product. * Work with the co-founder and CTO to develop future iterations of our platform. This is pure engineering/software development.

Lead, develop and motivate a team of people that are responsible for the IT Infrastructure (data center, network, communication and security). Implement a pro-active view of the service organization’s capability to deliver service by trending against performance and quality statistics. Architect and implement IT Infrastructure technologies and platforms supporting corporate data, network and computer systems in a highly available manner. Document the design, operation, and troubleshooting of technology platforms and procedures. Monitor, maintain, and troubleshoot IT Infrastructure technologies, including issues with the network, storage, virtual and cloud environments. Escalation point for all issues, tasks and projects relating to IT Infrastructure. Supervise vendors and contractors performing infrastructure implementations. Display patience and professionalism working with employees having a range of computer competencies. Mentor other IT staff as-needed on all IT Infrastructure technologies. Support local & remote users via IT Support ticketing systems, emails, and phone calls.

Avalara is looking for a Partner Development Manager to join a group of dynamic sales professionals. Reporting to the Senior Director of Sales – Emerging, this individual will drive new sales growth within the designated channel. Operating as part of a highly driven, high performing team, our Partner Sales Managers are responsible for selling’s Avalara sales tax compliance solutions and working with our partners to promote and increase sales to their customers.  Avalara helps make sales tax compliance simple and automatic for businesses of all sizes and our sales team is passionate about our mission to help businesses achieve compliance by delivering comprehensive, automated, cloud-based solutions that are fast, accurate, and easy to use.

Avalara is looking for a Marketing Automation Specialist to execute digital marketing campaigns using our marketing automation platform, Eloqua. We’re looking for someone with a proven track record in creating and delivering successful lead-generation and cost-effective marketing campaigns through digital marketing channels using marketing automation in conjunction with CRM software. This is a hands-on, execution-oriented position that will work closely with Avalara’s Marketing Operations Manager with a focus on building and deploying outbound, email marketing campaigns and applying automation to scale campaign creation and execution. This is a great opportunity for a self-starter who thrives in a dynamic environment to impact the Marketing team’s overall performance by owning campaign execution and processes around it while identifying opportunities to optimize Avalara’s campaign efforts to scale. A successful candidate will have proven experience using marketing automation software like Eloqua or Marketo in a high volume lead generation capacity.

Responsibilities will include developing go-to-market strategies for assigned partners and executing on all elements of the demand mix, including sales promotions and incentives, webinars, email communications, product updates, partner training programs, and partner loyalty and incentive programs.   This position Reports to the Director of Small Business Marketing and will work closely with Business Development, Sales, Marketing, Product Management and other internal teams as well as partner marketing contacts to drive a best in class partner and customer experience for Avalara’s integrated sales tax solutions. 

Avalara Inc., is seeking a Marketing Manager to drive lead generation and execute on a variety of marketing programs for Avalara’s excise tax compliance solutions, focusing on the needs of the fuel industry and supply chain. Avalara is a SaaS company and the largest global provider of sales and use tax automation software. We recently completed a public stock offering. Avalarians make really complex things around business taxes really simple and really fast, so companies of all sizes can focus on what they do best, and leave tax compliance to us.

Manage select IT projects that are highly visible, sponsored by executives, and/or are time sensitive. Provide project plans and communicate weekly project updates to leaders within Avalara. Maintain current vendor relationships, work with potential vendors, and negotiate pricing. Build and work on servers as needed when working on projects. Provide white glove IT services for executes within Avalara. Occasionally travel to Avalara remote offices to help with office moves, new acquisitions, or office projects. Onboard and deploy new enterprise wide applications.

The Sr. Database Administrator (Sr. DBA) is responsible for the configuration and maintenance of the telecom billing system databases in MS SQL and other environments in a manner that ensures services are accessible on a 24 x 7 basis. To this end, the Sr. DBA develops monitoring and support plans for all database environments, including creating stored procedure and scripts to automate recurring database administration processes. In addition, the Sr. DBA is responsible for data analysis in support of Tier 1 client support tickets when requested and for mentoring staff in various departments about database concepts, performance, and SQL querying techniques. The Sr. DBA role requires knowledge of database design and architecture, proven analytical abilities, and exceptional communication skills.

In support of the Avalara SaaS suite of services the Senior Site Reliability Engineer is responsible for the security, reliability and efficiency of our production systems. The team is responsible for maintaining service up-time in 24 x 7 environments, meet client expectations of accessible data services, and analyze the data in support of Tier1 client support tickets when requested. The Senior Site Reliability Engineer will enhance monitors, troubleshoot Windows and Linux applications, create AWS infrastructure, write tools & automation, and impact the design of the future platform architecture. Additionally, the Senior Site Reliability Engineer develops support plans for all applications and adheres to those plans to provide the necessary level of production SLAs.

The TrustFile Online Tax Filer is a member of the TFO compliance team, and under the supervision of the Compliance Supervisor, ensures that client returns are filed timely and accurately on a monthly basis.  Work with team and all other personnel in order to achieve goals and deadlines, as well as observe monthly processes in order to determine ways that can help streamline output of the team, and product as a whole.

The Voluntary Compliance Services Tax Specialist is responsible for supporting multiple multistate voluntary compliance projects for Avalara customers seeking to enhance compliance with state and local taxing authorities. This position reports to the Voluntary Compliance Services Manager.

As a key member of the Financial Planning and Analysis team, this highly visible position will be responsible for accurately calculating sales commissions for a variety of compensation plans, delivering best in class customer support to a growing sales organization, and providing in-depth analysis of sales performance and commissions earned.  The ideal candidate will be detailed oriented, able to multi-task and thrive in a fast-paced environment, and an effective communicator.

Oversee complex and/or large-scale projects from initiation to completion. Responsible for driving RCAPA process improvements and accountability. Build common SDLC process to increase efficiency and consistency across 15 product development teams. Partner closely with Product Management to review charter proposals and access ROI.  Manage Engineering wide ROI analysis and cost expenditures to plan.  Communicate and operate in a matrix environment, collaborating closely with operational roles, IT and other groups to manage critical projects on time and budget and to a high level of quality. Work closely with stakeholders, senior management, and outside organizations on project progress and communicate issues and risks and mitigation strategies. Drive and execute on broad, complex initiatives across product lines, providing program governance and oversight. Establish and drive to program and/or project milestones and deliverables. Create and manage to overall project budget / forecast. Develop change management processes to drive improvements in NPS and eNPS. Help develop and maintain scorecards and dashboards. Track and improve program specific KPI’s.

The successful candidate will be a well-rounded data warehouse engineer with vast experience in ETL tools, SQL development and query performance tuning. Experience in database design, data modeling, data warehousing and effectively communicating with others is a must. Program management skills are great to have. Domain knowledge of sales and marketing, CRM, SaaS, and the billing/financial ERP space would be a huge advantage.

The Director, Leadership Development will be responsible for building programs to help develop and grow our leaders at all levels in the organization in alignment with our Success Traits.  You will be driving the leadership development strategy to lay the foundation for programs that support the critical leadership competencies needed to grow with the company.   This role will bring both strategic leadership as well as a track record of hands on development and delivery of leadership programs and is comfortable operating at both levels in order to build and execute on this critical responsibility.

The Financial Operations Specialist is responsible for activities necessary for the timely and accurate processing of sales quotes and sales orders, including resolving issues that prevent quotes and orders from being processed.  Additionally, the Sales Administration Specialist is responsible for ensuring that quotes and orders comply with company policies, performing reviews to detect potential order errors, and identifying opportunities for order related system and process improvements.

PitchBook Data is looking for a Product Manager to create go-to-market strategy and develop subject matter expertise for our industry segments. This individual will help drive compelling content and partner with sales as an industry expert to help drive growth. Role will be focused on sales enablement and product launch support.  Impact measured from the role will include increasing scheduled demo to close conversion rates, reducing time to close, and increasing retention and renewal rates.

Avalara, Inc. is seeking legal interns to support the ongoing operations of its legal department. The ideal candidate is someone who hopes to gain insight into what it is like to work in-house. The position does not require tax law knowledge and is not a function of the position. The interns would work at our office in Seattle, WA or Durham, NC throughout the school year full-time during the summer with the possibility of extending on a flexible part-time schedule into the school year.

Ensuring the success of Suplari pilot customers by reviewing their data and making sure that it is correctly formatted and uploaded to Suplari; this involves normalization and categorization of large, unclean data sets. Using your technical skillset to improve and streamline internal processes on the customer success team, so that we can best serve our customers' needs. Serving as a data resource for customers, both internal and external. Be a go to person at Suplari to tackle challenging data problems. You will become an in-house expert on our Suplari platform, and have a hand in improving our product and features based on your product knowledge and customer feedback.

The CSS will support CSMs (Customer Success Managers) and their accounts that are of strategic importance to PitchBook, and will work on the Customer Success team to complete various account-related requests and activities. The CSS will develop a deep knowledge of PitchBook’s clients, their industries/sectors as well as their business needs.

In support of the Avalara SaaS suite of services the Sr. SaaS Operations Technical Program Manager is responsible for the security, reliability, and efficiency of our production systems. The team is responsible for maintaining service uptime in 24 x 7 environments, meet client expectations of accessible data services, and analyze the data in support of Tier1 client support tickets when requested. Sr. Manager Product SRE will enhance monitors, troubleshoot Windows and Linux applications, create AWS infrastructure, write tools & automation, and impact the design of the future platform architecture. Additionally, the Sr. Manager Product SRE develops support plans for all applications and adheres to those plans to provide the necessary level of production SLAs. Along with managing a global team on three continents.

Own the production deployment and monitoring duties of an engineering team that produces an on-premise SaaS accelerator appliance server. Be part of a senior autonomous team that has the freedom to choose the product's path and to implement its own ideas to solve business problems. The individual hired will be the DevOps expert of the team and will have a large influence on day-to-day operations and the product's future iterations.

In this role, you will be responsible for functional, performance, and integration testing by creating automated test cases to ensure world class quality of Avalara products. You will be responsible for understanding requirements and designing test cases from the requirements. You will be working closely with product and developer teams on a day to day basis. You will be the voice of the customer within the organization, demanding zero defects, five nine’s reliability and ease of use.

PitchBook is looking for a highly motivated and experienced Customer Success Associate (CSA) with a passion for technology and an interest in the Private Equity and Venture Capital industry. Customer Success Associates are the first point of contact for the vast majority of expansion opportunities and continuously build their pipeline within the PitchBook client base. 

Avalara is looking for an innovative marketer who can drive customer acquisition for the very small business and SOHO market segment in a SaaS free trial and online buy model. This role presents the right candidate with a high-visibility role and fantastic opportunity to drive the Very Small Business marketing engine in a high growth company and a growing industry, and help scale the organization to enable rapid user adoption and customer acquisition.

Avalara is looking for an experienced Partner Launch Manager on the Business Development Team. The PLM will focus on developing, selling and integrating new solution partners to Avalara. This position forms strong alliances with our Solution Providers by assisting them through the onboarding process.  The PLM helps in creating and executing the initial partner business plans to drive new sales. Our channel is a referral partner network not a distribution channel meaning that we engage in the sales process and close deals for our partners.

The PitchBook team is looking for a Product Manager to own our security and reliability initiatives. The world’s premier investment banks, private equity and venture capital groups all leverage PitchBook’s data and software for critical workflows. As such, it is vital that our systems continue to run flawlessly, are continuously available and we take all reasonable measures to secure our clients’ data. If you are well-versed in IT security and have a vision for how large complex systems can be managed to run issue free  - we would love to hear from you!

We’re looking for a tech savvy, eager learner who is looking to not only provide excellent service for our clients, but to develop a career in a progressive financial tech field. You’ll be working with clients over the phone and by email to troubleshoot technical issues and build positive client relationships, in addition to providing support to our sales team.

This management role will manage a team of 8 product and customer marketers focused on serving our Sales, Customer Support, and Product Management teams.  The role will focus on growing our team of product marketers to continue to improve our sales enablement and product launch support.  In addition, the role will help build out a new team focused on expanding our business with existing customers, building onboarding programs to create an even better first experience with PitchBook, and retention programs to help make sure our customers are getting the most from PitchBook. 

* Working with the development team and ensure sound systems and infrastructure are in place for our production environment in V1. You’ll be collaborating with the team to develop a game changing product * Designing and building tools to automate our systems and log and monitor a production test environment. * Infrastructure provisioning and management. * Working with the co-founder/CTO and engineering team to make sure the ‘guts’ of our development environment is reliable and ‘automated’ for our platform. The Sr. Software Engineer for Infrastructure is responsible for ensuring we have a solid infrastructure that helps our engineering team ship a quality product on time.

Collaborate with various engineering teams, product management, and design to execute a diverse range of projects. Drive the development of new product features and architect infrastructure to support a fast-growing user base. Be directly responsible for multiple or large components within our product suite; and potentially provide technical leadership to a small team of engineers. Provide technical influence across multiple teams, drive best practices, and shape how the engineering team works as a whole (process, systems, etc.). Strong opinions on what constitutes “good code” and “bad code”. The ability to listen to other people's strong opinions and willingness to change yours. Sense of humor (everyone says this, but we really mean it!). Whiteboard a new design for a part of the product and arguing over to how best implement it. Build large features end-to-end (data model, middle tier, front-end), and understand how multiple features come together into a coherent story technically for the user. Set an example for the engineering group about seniority in technical and product leadership.

PitchBook is looking for a detail-oriented, positive and responsible team player with high initiative and superior communication skills to join our Publishing team. You will be responsible for editing and performing general quality assurance on PitchBook Editorial’s analyst content (especially emerging technology research slide decks), industry reports and custom content.

Our team fully embraces the company motto… “great people do great things.”  As part of that, we are looking for a Payroll Accountant with a strong track record of success to join a growing Finance team.  The role will be responsible for providing direct employee payroll support, processing and executing semi-monthly payroll batches, reconciling and accounting, employee expense reimbursements, and taking on other payroll duties as assigned.  This position reports to the Controller and is located in Seattle, WA. 

Gather requirements and create detailed functional specifications to deliver strong business value. Prioritize, track, coordinate and communicate on projects, issues and tasks with internal stakeholders including the Sales team, Marketing team, and the Leadership team. Work closely with user research, design, and engineering to execute and deliver on project goals. Contribute and execute the equity data roadmap. Articulate the vision based on a deep understanding of clients, their workflows and business objectives. Support pre and post launch activities, including participating in client calls & training. Continuously improve our external and internal deliverables, and operational processes. Collaborate with all internal and external partners to facilitate projects.

PitchBook is looking for an experienced, curious and voracious writer to join our growing news team. You will collaborate with a full-time team of writers and editors to produce compelling articles that cover breaking news developments, provide original insights on relevant markets, profile fascinating people and companies, and leverage our best-in-class datasets to engage our audience. Your work will be featured on PitchBook's website and within a daily newsletter with more than 650,000 subscribers.

Snap Raise is looking for a Customer Service Intern to work in our Seattle-based office. Local applicants only. Accepting work-study and non-work study applicants. We are seeking a part-time or full-time intern to work between 15-20+ hours a week.

Read and understand requirements and search out ways to “go big” to solve the underlying problems. Be inquisitive and learn about the world of accounting, tax compliance, audits, and business practices whenever the opportunity presents itself. Implement both SQL-based and NoSQL-based data storage solutions in the appropriate contexts. Understand and plan upstream and downstream impacts of software changes. Develop from the perspective of an attacker and demonstrate every way something could go wrong. Sketch out your own test cases in the planning phase. Write integration tests and unit tests. Collaborate with team members on code reviews and test plans. Work with product management and subject matter experts to ensure that each feature is useful for, and simple enough to be understood by, the target audience. Design solid data models and make effective use of database technology. Constantly seek out ways to do a better job and improve automation.

The Training and Enablement Manager will demonstrate experience and expertise in education, training and coaching techniques. Individuals will also be able to incorporate team requirements and corporate resources into a comprehensive customer experience enablement plan that scales globally. Individuals will have several years’ experience in customer support or technical training, as well as strong written and verbal communication skills. This is a hands-on position – you must be ready to "roll up your sleeves", get things done, and to know when to be strategic and effect changes to the system.

Avalara’s Business Development Partner Launch Team is looking for a Project Coordinator with exceptional problem-solving skills. The candidate has a background in technology, project management, documentation writing and is partner/customer facing. This role directly impacts Avalara’s ability to generate revenue. The ideal candidate is self-motived, tenacious, curious and able to create forward motion from ambiguity, this role will make an impact everyday on streamlining the partner experience while working with interesting, fun and dynamic people.   

Design is an iterative process: Welcome feedback and ­work effectively with team members and stakeholders (Product, Engineering, etc.). Drives user research strategy to create personas, map user journeys, and document user behavior and attitudes. Translate research findings into clear insights that can be turned into actionable product requirements. Present and evangelize research insights throughout the organization and during the entire product development lifecycle. Develop and moderate online, in-person usability studies, and administer surveys through all stages of product development and while in production. Analyze quantitative and qualitative user data to generate tactical and strategic insights, as well as actionable recommendations. Coordinate and conduct hypothesis-based A/B testing. Travel: approx. 10%.

Acts as Technical Subject Matter Expert for HR Systems. Supports manual and automated maintenance of Core HR data. Develops and maintains business critical metrics and reports utilizing various tools to support the HR organization. Creates and manages detailed HR analytics and executive dashboards that provide critical talent insights to the HR team and business leaders around such things aa turnover trends, internal mobility, diversity, engagement, etc. Leads configuration efforts to stabilize and enhance HR systems to meet the needs of the organization; knowledgeable of system upgrades and enhancements and impacts on system functionality. Assists in the resolution of risks, defects and issues; tests and provides root cause analysis and corrective action plan. Uses strong analytical skills with knowledge of business rules associated with Core HR, Compensation, Benefits, Payroll Processing, and Talent Acquisition.

Reporting to the Manager of Purchasing, the Senior Buyer is primarily responsible for administering purchase orders in accordance with established policies, procedures and generally accepted purchasing practices. The Senior Buyer purchases goods and services on behalf of stakeholders from a diverse set of departments. The Senior Buyer manages new and existing vendor relationships, as well as supports the Manager of Purchase by training the requester on policies, processes, and systems.

The Director of Internal Audit is a key leader for the finance team. Reporting to the Chief Financial Officer, the Director is responsible for establishing the Internal Audit function for the Company.  The Director is a high-profile role that will work across the organization to help strengthen the internal control environment at Avalara.

In this role, you will be responsible for functional, performance and integration testing by creating automated test cases to ensure world class quality of Avalara products. You will be responsible for understanding requirements and designing test cases from the requirements. You will be working closely with product and developer teams on a day to day basis. You will be the voice of the customer within the organization, demanding zero defects, five nine’s reliability, and ease of use.

What are you looking for in your next company? An open, friendly culture? Smart application of an excellent tech stack? Real diversity? Rock-solid products? If these matter to you, we have some great things to talk about. Hearsay Systems is looking for a US-based, talented engineer to join our Social team. This is a remote role for people who live and work in the United States. What is Hearsay Social? Social is the cornerstone product of the

Greet visitors and candidates at the front desk; assist with iPad check-in.  Notify office staff of visitor’s presence. Verify employees for guest badge, or those new hires needing to sign out a Guest Badge. Assist with ordering office supplies. Assist employees with ordering business cards Answering incoming telephone calls and forwarding to appropriate department. Responsible for outgoing and incoming shipments. Sort and distribute mail to appropriate departments.

  Avalara is looking to add a Rockstar Project Coordinator to our growing Workplace Experience team!     Job Duties: Assist with coordination of logistics for various department meetings/catering requests Assist with the coordination of annual CLUB trip Assist with the planning and execution of CONNECT (Sales Annual Kick Off Meeting) Assist Manager of Events and Meetings with Orange Ambassador program, “Bring your Kids to Work Day” (February),

The TAC Support Engineer is responsible for acting as the Subject Matter Expert providing in-depth technical expertise and analysis supporting our customer base and internal Avalara departments for CertCapture, AvaTax and all related Connectors. This involves working directly with customers, responding to email requests in a timely manner, working closely with Avalara engineers to resolve issues, as well as participating in engineering and product management meetings.

As the Director of Global Client Payments Treasury operations, you will be leading and managing Avalara’s client tax remittance processes and delivering world class tax funding and payment automation for global clients across a variety of tax technology products and services.   Responsible for ensuring that all global client payment services and identified controls are delivered in alignment with Avalara’s Global Client Payment policies and procedures, including collaborating with leadership to meet strategic goals. You will be partnering and collaborating closely with compliance, engineering, finance, customer support and others in the customer and partner journey model to deliver success.

Partner with the corporate communications to construct and implement programs, processes and written communications targeted at Avalara employees. Collaborate with partners across HR & corporate experience functions, globally, to support communications execution and assist with consistency and clarity of message. Partner with marketing, external communications, and other communications partners on integrated communications plans (policy, product launches, PR, social). Consult with team leads on their communication and change management strategies. Contribute to, writing, editing, and distribution of content across diverse channels including intranet, email, newsletters, social media, recruitment sites, live events, digital signage, etc.. Support internal leadership team communications and all company meetings. Help develop and manage a new Intranet & employee communications calendar.

Avalara Professional Services is seeking an experienced functional consultant familiar with Enterprise Resource Planning (ERP), retail, and e-commerce solutions to join our growing Professional Services team as a Project Consultant in one of our corporate offices. The Project Consultant (YOU!) takes the lead for the launch of client Avalara AvaTax software projects. The Project Consultant proactively and professionally manages the client relationship and helps guide the client through their tax and compliance automation initiatives. This is an excellent opportunity for the right candidate to join an exceptional group of professionals dedicated to exceeding customer expectations in the delivery of effective sales and use tax automation services.

Become an expert on our users. Live, eat and breathe capital markets through talking to customers, leveraging company knowledge, data analysis and industry news/events. Write compelling bulletproof project briefs that serve as the guiding light for each project team. They should inspire your colleagues and exude sound business thinking. Write detailed functional specifications that focus on clarity and brevity, in that order. A developer should be able to read one of your specs and deliver your exact vision with 95% confidence. Drive project teams (UX, Engineering, Research) to finish line on time while holding a high standard for shipping the right thing. We need quality and we need it reliably. Be a good project manager. Prioritize, coordinate, track progress and communicate on projects across multiple teams including executive leadership. Never settle. Always be looking to improve everything from your own deliverables to our team’s process or PitchBook as a whole.

We are looking for someone with the ability to strike up conversations, build trust, and quickly connect with others. Ideally, someone who is well connected with restaurateurs and bar owners who could benefit from our product. The right candidate is someone who can ask good questions, listen well, and “read the room” to respond to the specific needs of a client in a conversation, rather than just reciting a pre-scripted message – they possess the ability to improvise when necessary. We are a strong team because we are made up of individuals who work harder and smarter than the competition, and do not rest until the job is done.

We are looking for someone with the ability to strike up conversations, build trust, and quickly connect with others, both in English and Spanish language. Our Outside Sales Representatives are men and women who can ask good questions, listen well, and “read the room” to respond to the specific needs of a client in a conversation, rather than just reciting a pre-scripted message. We are a strong team because we are made up of individuals who work harder and smarter than the competition, and do not rest until the job is done.

The PitchBook Product team is looking for a Project Manager to help with the management and execution of project deliverables. More specifically, this role will help drive the creation of project plans, monitor project performance and roadmap updates, generate project status communications and reports, ensure timely completion of deliverables, and support team communication and collaboration. Competitive candidates are detail-oriented and will have excellent project management and communication skills, and have the ability to work in a fast-paced environment juggling multiple projects with minimal supervision.

Our Editorial department is looking to hire a Data Analyst to join our analyst group. As a valued team member, you’ll utilize your analysis skills to interpret client data requests and deliver packaged analytics used by some of the largest private capital investors, investment banks and service providers globally. Further, our data analysts work closely with our research teams, developing meaningful insight into a fascinating industry and contributing to our private equity, venture capital and M&A research. Our team is creative, driven and focused on providing the most accurate and digestible data to our clients daily.

As a Service Desk team member, you will assure success in our efforts on the Service Desk by supporting the development of service desk procedures, supporting existing service desk procedures, and contributing to the automation of those procedures. You will execute service desk tickets through our service desk procedures. You will work with our Scrum teams to triage tickets to assign bugs and enhancement requests to the Agile delivery teams. You will be able to communicate ticket status and pursue any necessary follow up on tickets. You will apply your strong multitasking skills to work on ad hoc projects as they arise, perform research on Salesforce related items, and communicate any info you find to the team. As a quick learner, you will jump right in and become familiar with the multiple systems we have that integrate with Salesforce to understand the bigger picture.

The AvaTax Platform Product Manager will work with Avalara’s product teams to define and maintain our standards for enterprise class features and functionality.  As AvaTax continues to grow in depth and breadth of content, this role is critical to our continued success in delivering a world-class product that satisfies the needs regardless of customer size and complexity.

This role is responsible for shepherding new product and engineering ideas through the charter process and overall SDLC to drive the communications, collaboration, programs and processes needed to deliver on Avalara’s vision. This role’s on-going, primary, deliverable is to build and manage the flow of new ideas through the charter process, delivering business leadership collaborative recommendation on investment ideas and needs. 

Manage and improve month-end close processes, including preparation of journal entries, reconciliations and account analysis. Provide daily cash activities reports, settle inter-company balances, and reconcile payments activity typically involving multiple currencies. Review consolidated financial information for internal and external use, including detailed financial statement analytics and verifying consolidated balances are correct. Identify, investigate and resolve unusual fluctuations or balances. Identify, recommend and implement solutions to streamline existing operational processes and achieve results of enhanced productivity, reduced expenses and increased efficiencies. Partner with team to design, upgrade, maintain and document Treasury Settlement systems (e.g. Excel, SQL databases) utilized for departmental functions including management reporting. Support audit requirement on a quarterly and annual basis. Provide support for daily general ledger entries and reconciliations relating to settlement daily funds movement, dispute resolution transactions, and interchange fee activity. Perform operational processing, transactional research; formulate recommendations to resolve issues. Identify, recommend and implement analytical tools or processes for enhanced data mining and reporting. Maintain policies and procedures in support of team functions and audit controls.

Extract invoices from AP email and route for approval. Download monthly invoices from vendor online portals. Log Marketing invoices in Salesforce. Scan hardcopy invoices to network. Enter invoices in Great Plains. Research & gather receipts for charges made to Corporate Credit Card. Prepare payment requests for state and local taxes. Prepare vendor checks for mailing. Research uncashed vendor checks. Respond to vendor inquiries. Compile AP audit support. Maintain files and documentation in accordance with company policy and accepted accounting practices. Assist with other projects as needed.

Contribute to Gravity sales goals by boarding, training, and coaching new members of our sales team. Be able to facilitate a welcoming and educational environment as new sales reps go through orientation. In addition to learning our decision process, trainees will also meet and interact with the operations team in Seattle and internalize the start-to-finish lifecycle of a new account. Our trainers are creative and motivational in their ability to get trainees up to speed so they can hit the ground running. Be the support system for a new hire by shadowing them in the field. Provide a balance of encouragement, insights, and coaching to establish a solid foundation for their sales careers.(Travel up to 50% of the time.) Play a role as a coach/trainer remotely through weekly role-plays over the phone, providing accountability and creating SMART goals, and serving as a link to Gravity and the sales teams as a whole. Step into a role selling the Gravity suite of products approximately 25% of your time. Own the entire sales cycle from infancy to closing and become accountable for generating revenue.