Stripe

We are looking for Primary Research Associates to help our teams collect data, improve outreach processes, and create relationships with high level executives at private equity and venture capital investment firms, the advisors they work with, or the companies they back. In this role you will join one of our dataset teams with an initial focus on mastering our data management tool and direct outreach processes. Once mastered, you will focus on direct outreach data-collection from contacts involved in PE and VC deals using outbound email and/or call campaigns to gather and update the data in our platform. Please note that this is not an academic-type research position and does not require a deep understanding of advanced statistical methods.

Business Development at PitchBook is the engine that drives our growth and our Sales Development department is the beating heart of that engine. Our Sales Development Representatives are the first point of contact for the vast majority of our new business opportunities. This is a highly visible role that makes a direct and significant impact in our business. Additionally, the SDR role provides boundless opportunities for both personal and professional growth.  The SDR team serves as a launchpad to accelerate your career at PitchBook.  For those driven to exceed expectations, career paths at PitchBook are endless.  Every department at PitchBook has representation from former Sales Development Representatives.   Because of our continued growth we are able provide learning and growth opportunities that would take many times longer at other companies.

In this role, you will join one of our dataset teams with an initial focus on mastering our proprietary data entry tool and research process. Once mastered, you will help our teams collect data on the private capital markets, improve data collection operations, and provide quality checks of existing data. Please note this role is more closely aligned to a product operational role than academic or marketing research.

This is no normal sales role.  PitchBook is a complex product with a highly sophisticated clientele of financial market professionals.   Success comes from your ability to genuinely connect with and uncover the needs of a potential client and to match those needs with the countless business applications that PitchBook can provide   This takes a highly consultative, intelligent, hard worker who will go the extra mile to ensure that we’re matching pain points to solutions.  

Become an expert on our users. Live, eat and breathe capital markets through talking to customers, leveraging company knowledge, data analysis and industry news/events. Write compelling bulletproof project briefs that serve as the guiding light for each project team. They should inspire your colleagues and exude sound business thinking. Write detailed functional specifications that focus on clarity and brevity, in that order. A developer should be able to read one of your specs and deliver your exact vision with 95% confidence. Drive project teams (UX, Engineering, Research) to finish line on time while holding a high standard for shipping the right thing. We need quality and we need it reliably. Be a good project manager. Prioritize, coordinate, track progress and communicate on projects across multiple teams including executive leadership. Never settle. Always be looking to improve everything from your own deliverables to our team’s process or PitchBook as a whole.

Create high standard design solutions that address and fulfill business, brand and user requirements. Communicate design ideas through low-fidelity sketches, prototypes and mockups to pixel-perfect comps. Work closely with Product Managers to create functional specifications for development. Develop new features and work to improve the functionality, usability and discoverability of current features in the product. Identify user needs and produce designs centered on our users’ behaviors and motivations. Basic user testing of prototypes and beta products.

PitchBook is searching for a creative and energetic Multimedia Specialist to join an internal creative team that collaborates across all departments and locations to produce compelling video, audio and animated content to support marketing and internal communications. Multimedia at PitchBook currently includes video production, audio production, still photography and animation production for global marketing campaigns and social media.

PitchBook is looking for an experienced, curious and ambitious financial writer to join our growing news team. You will collaborate with a full-time team of writers and editors to produce compelling articles that cover breaking news, provide original insights, profile fascinating people and companies, and leverage our best-in-class datasets to engage our audience. Your work will be featured on PitchBook's website and within a daily newsletter with more than 600,000 subscribers.

We are looking for an ambitious writer with superior written and verbal communication skills to join our news team. You will create content daily for the PitchBook newsletter and website, collaborate with a team of writers and editors, and help drive the continued growth of our department. Being resourceful, caring about producing high-quality work, and exhibiting an eagerness to learn are key elements of the role.

Identify and set appointments with potential clients through fast-paced B2B prospecting in the field. Facilitate a decision-making process with potential clients. Top performers have the opportunity to build teams and mentor junior sales reps. Experience in outside sales and/or merchant services highly preferred.

Reporting directly to the CEO, the Executive Assistant provides support and serves as the primary point of contact for internal and external contacts. The Executive Assistant also serves as a liaison to the board of directors and senior management teams; organizes and coordinates executive outreach and external relations efforts; and oversees special projects in a project management capacity. The Executive Assistant must be extremely organized, creative, agile, and enjoy working on a mission-driven team alongside individuals with a variety of working styles.  

We’re looking for a Director, Product Marketing to help us lead the tremendous opportunity in the sales and use tax compliance space. You’ll work with great marketers to help us transform the voice of the customer into targeted messages for a massive market. In this role, you’re expected to be a strategist as well as a hands-on marketer. You’ll be reporting into the VP, Product Marketing and will have the opportunity to shape product strategy, go-to-market activities, competitive differentiation and messaging foundation for our products.

Account Development Representatives (ADRs) are tasked with identifying high value opportunities and working closely with the marketing partners to research lists of companies to target, develop email and telephone campaigns and follow through with general ongoing contact with prospects to help nurture them through the sales funnel to generate new business opportunities. This position has advancement potential within the sales/marketing or business development organization.  

Avalara is looking for a Payroll Specialist to join our fast-paced, dynamic company. The Payroll Specialist is responsible for US and Canada semi-monthly payroll processing for ~1,000 employees. Ensures that all pay checks accurately reflect hours worked, wages, and deductions. Ensures that payroll data are entered accurately and in a timely manner. This position reports into the Payroll Manager.

Avalara is seeking a Sr. Marketing Manager to drive our successful thought leadership program and strategy. Avalara is a B2B SaaS company and the largest global provider of sales and use tax automation software. We have thousands of customers and recently completed a public stock offering. Avalarians make really complex things around business taxes and compliance really simple and really fast, so companies of all sizes can focus on what they do best, and leave tax compliance to us. The Sr Marketing Manager will be responsible for executing marketing programs that contribute to Avalara’s demand generation and revenue goals. The ideal candidate will be able to take our successful Thought Leadership Webinar series and take it to the next level. This candidate will be content minded, and have the ability to learn the concepts of Sales Tax Compliance.

Create high standard design solutions that address and fulfill business, brand and user requirements. Communicate design ideas through low-fidelity sketches, prototypes and mockups to pixel-perfect comps. Work closely with Product Managers to create functional specifications for development. Develop new features and work to improve the functionality, usability and discoverability of current features in the product. Identify user needs and produce designs centered on our users’ behaviors and motivations. Basic user testing of prototypes and beta products.

Contribute to Gravity sales goals by boarding, training, and coaching new members of our sales team. Be able to facilitate a welcoming and educational environment as new sales reps go through orientation. In addition to learning our decision process, trainees will also meet and interact with the operations team in Seattle and internalize the start-to-finish lifecycle of a new account. Our trainers are creative and motivational in their ability to get trainees up to speed so they can hit the ground running. Be the support system for a new hire by shadowing them in the field. Provide a balance of encouragement, insights, and coaching to establish a solid foundation for their sales careers.(Travel up to 50% of the time.) Play a role as a coach/trainer remotely through weekly role-plays over the phone, providing accountability and creating SMART goals, and serving as a link to Gravity and the sales teams as a whole. Step into a role selling the Gravity suite of products approximately 25% of your time. Own the entire sales cycle from infancy to closing and become accountable for generating revenue.

The Financial Analyst position on our Finance team exists to provide excellent administrative support to our account representatives. The position starts with analyzing statements and putting together pricing proposals for prospective clients. Our Financial Analysts are responsible for assessing Gravity’s potential profitability in working with clients and acting as consultants for our account representatives. The position has the potential to grow into a larger role by assisting with other projects and responsibilities, which consist of but are not limited to: general company finances, our Working Capital program, designing and tracking performance metrics, managing employee compensation, reviewing incentive pay, reviewing vendor relationships, and managing overall costs.

The PitchBook team is looking for a Product Manager to join us and help build out the next generation client experience for the Public Markets. Investment Banks, Private Equity groups, Venture Capital firms and Corporate Development groups leverage PitchBook’s public market data and research for due diligence, valuation analysis, and general company intelligence. If you have experience shipping great products and are passionate about investing, equity research, and finance – we would love to hear from you!

As an Account Manager for Middle Market accounts, you’ll be managing clients that are of strategic importance. Account Managers work to drive value that leads to expansion, renewals and customer satisfaction. You will be dedicated to finding additional opportunities within current client accounts by establishing lasting relationship with key decision makers.

Acts as the go-to product expert for a dedicated portfolio of clients to ensure they derive value from the PitchBook platform; Onboards new users and conducts training sessions designed to meet the individual business needs of each client; Reviews customer health and usage data to identify opportunities to improve adoption; Proactively goes above and beyond to ensure client satisfaction throughout the entire client lifecycle; Manages the renewal and upgrade process with each of their assigned accounts;  Has great verbal and written communication skills with a keen eye for detail; Has an appreciation for the PE / VC marketplace and the ability to learn, comprehend, and demonstrate, why and how each of our client types engages with our product and our data; Ideally will have at least two (2) years of account management experience; Has experience with Salesforce or other CRMs;

PitchBook is looking for an IT Technician / Desktop Support Engineer. You will join our IT Operations team and will be responsible for day-to-day support of our laptops, desktops, printers, servers, network infrastructure, and all other technical hardware used at our multiple offices. In this role, you will also be responsible for performing all other technical or non-technical troubleshooting tasks that the company may need. This is an entry level position; the perfect candidate is a great problem solver and is passionate about IT systems and the people who use them. On-call, after hours support will be required on occasion. This is a great opportunity to join a growing and dynamic company and use technology to drive key business initiatives. If interested, please apply immediately with your resume. We look forward to hearing from you!

PitchBook is looking for a highly motivated and experienced Customer Success Associate (CSA) with a passion for technology and an interest in the Private Equity and Venture Capital industry. Customer Success Associates are the first point of contact for the vast majority of expansion opportunities and continuously build their pipeline within the PitchBook client base.  The CSA will work on accounts that are of strategic importance to PitchBook, and will work on a team to complete account expansion related activities. The CSA will develop a deep knowledge of the accounts they support, their client’s industry/sector as well as their business needs.

Our Research Analyst group is looking to hire a Senior Analyst to join our venture team. As a valued team member you’ll hone your existing analytical skills, develop meaningful insight into a fascinating industry, and contribute to our venture capital research. The notes and reports this team produces are utilized by many of the largest private capital investors, investment banks and service providers globally. Our team is creative, driven and focused on providing the most actionable research to our readers and clients. 

The Recruiting Director has the exciting opportunity to influence our business with strategic thinking around how we engage, hire and onboard talent.  You will partner with leadership to evangelize new, creative and impactful ways to reach target candidate pools. In addition, you will work hands-on with the recruiting team to deliver and report results and drive the PitchBook employment brand while continuously raising the bar when it comes to recruiting at PitchBook.

The CSS will support CSMs (Customer Success Managers) and their accounts that are of strategic importance to PitchBook, and will work on the Customer Success team to complete various account-related requests and activities. The CSS will develop a deep knowledge of PitchBook’s clients, their industries/sectors as well as their business needs.

 The Market Development Representative (MDR) is a key role within our sales organization responsible for generating interest in in our products and services through targeted outbound activities. Their goal is to develop their market by systematically increasing product adoption and market penetration. The MDR uses a variety of communication channels to reach potential customers including but not limited to: email, phone, texts, social media, and even direct mail.

Snap! Raise is looking for a Marketing Manager. In this role, you will manage and implement integrated marketing campaigns working with the marketing team, executive stakeholders, internal teams (designers, writers, web team, etc ), external vendors and work closely with the sales team and management. Ideal candidates should have strong understanding of current digital marketing tools, trends, and strategies, as well as hands-on experience in delivering digital initiatives against measurable KPIs. Prior experience in a digital marketing environment is a major plus.

We are looking for an experienced digital product designer excited to fund schools. In this role you will have the opportunity to reimagine our core fundraising product. You will also lead the adoption of a design system across all our products. This position has an extensive amount of ownership over the UX and UI of the products. In this role, you will help us grow the largest team-based fundraising solution in the country.

As the Snap! Raise Human Resources Director, you will work directly with our Executive team and lead the HR function for the entire company; elevating and administering our processes around compensation, performance management, organization development, safety, wellness, benefits, employee motivation, training, community, brand, and culture.  We are looking for a professional that is both personable and pragmatic, finds motivation in managing multiple priorities, creating HR processes and digging into details. If you like to partner with smart, driven people, and consider yourself to be flexible, fun, and meticulous, then we’d love to hear from you. 

We are looking for a versatile technical addition to our development team here in Seattle. The position offers an extensive amount of ownership and influence over our development processes as we scale the largest team-based fundraising solution in the country. You will be called upon to not only write the code, but also be a key driver in our product's development. This position in particular is one of leadership. We have an established product in our platform that has shown significant growth lately and need someone to join us as a lead on the project. We are looking for the right person, not a checklist of skills. We are open to both experienced developers with team lead experience and to people looking for the opportunity to grow into a leadership role. More than anything, we’re looking for someone with the aptitude and drive to succeed in this role.

Snap Raise is looking for a Customer Service Intern to work in our Seattle-based office. Local applicants only. Accepting work-study and non-work study applicants. We are seeking a part-time or full-time intern to work between 15-20+ hours a week.

Snap! Raise is looking for a Customer Success Manager to join our growing team in our South Lake Union office. The Customer Success Manager will work directly with our external Campaign Directors to support coaches, players, and community leaders across the U.S. helping them realize and exceed their fundraising goals. A day in the life of a Customer Success Manager will consist of supporting our Campaign Directors, on-boarding new customers, proactively contacting accounts at risk, answering incoming questions from customers and campaign directors, provide expert advice and upsell/cross-sell customers on all our products and services. The ideal candidate to help us build this team is a competitive self-starter; someone who has a passion for helping others and believes in a team-first mentality. 

The Sr. Scrum Master / Business Analyst works with dedicated cross-functional teams to drive the delivery of marketing and customer experience improvements to market. This role will be responsible for driving the requirements, planning and execution of marketing development objectives. To excel in this role you must have excellent communication and documentation skills to understand the end-user perspective and to write clear and concise business requirements. This is a hybrid role and responsibilities can shift throughout projects, i.e., there may be times where the position will require more SM/PM work than BA work or vice versa. As part of a dynamic and growing company and team, the role requires strong leadership and forward thinking in order to deliver valuable solutions.

Strong leadership and management skills in guiding and leading visual UX designers reporting to the Senior Visual Web Design lead. Able to coach and guide designers to achieve Avalara design goals. Able to lead design review sessions. Understand the value proposition for the Avalara product(s) and able to build an online story to help sell Avalara’s products. Work with Product Owner and Stakeholders to elicit visual requirements and detailed workflows for page development and work closely with Product Owner and Stakeholders to design user experiences for Avalara web properties.  Experience in designing for the Adobe Experience Manager web content management platform. Able to understand and design for templates and components that comprise the authoring and publishing experience of the AEM platform. Attend and participate in Scrum meetings, including daily standup, scrum planning, scrum retrospective, backlog grooming. Support the Maintenance/Mods/Defects Owner with web design - UI/UX and design needs of the product backlog.

- Work with the extended partner marketing team to fully understand the features and benefits of Avalara products and gain a deep understanding of buyer personas. You will be responsible for ensuring that the website properly merchandises product benefits so that customers understand everything they need to make a buying decision. Owns purchasing flows, related landing pages and content, works with the UX and product teams regarding changes to product content pages and is responsible for improving conversions (From free trial to paid, and from PAID to implemented).

Manage a portfolio of ~150-175 customers through the stages of the standardized Avalara implementation process. Assist customers in planning their implementation of Avalara’s tax automation suite to support their business processes and industry best practices. Track key aspects of customer implementations, including key tasks, target dates, forecast dates, risk factors and customer interactions. Update internal implementation tracking systems in a timely and accurate manner for cross-departmental visibility and reporting. Support customer success by answering application questions, tracking issues, monitoring changes and resolving or escalating problems according to company guidelines. Provide training and end-user support during customer onboarding. Follow established implementation standards and operating procedures.

Join us as a UI/UX Engineer II as we grow Avalara’s flagship product – AvaTax – to become part of every transaction in the world! About You We need a talented UI Engineer to join us. Is that you? You’re passionate about the web and all things front-end. You embrace creative thinking and are excited to further Avalara’s position as the technology leader in the business tax space. You will also have excellent cross-functional interaction and

The PitchBook team is looking for a Product Manager to own our security and reliability initiatives. The world’s premier investment banks, private equity and venture capital groups all leverage PitchBook’s data and software for critical workflows. As such, it is vital that our systems continue to run flawlessly, are continuously available and we take all reasonable measures to secure our clients’ data. If you are well-versed in IT security and have a vision for how large complex systems can be managed to run issue free  - we would love to hear from you!

Manage select IT projects that are highly visible, sponsored by executives, and/or are time sensitive. Provide project plans and communicate weekly project updates to leaders within Avalara. Maintain current vendor relationships, work with potential vendors, and negotiate pricing. Build and work on servers as needed when working on projects. Provide white glove IT services for executes within Avalara. Occasionally travel to Avalara remote offices to help with office moves, new acquisitions, or office projects. Onboard and deploy new enterprise wide applications.

As the Manager, Administration, there will be a range of project management and supervisory skills in a fast paced, dynamic environment. You must be energetic, with a positive can do attitude, not afraid to jump in, roll up their sleeves and get things done. We live by the Success Traits. Ownership, Simplicity, Passion, Urgency, Adaptability, Curiosity and Fun.

Lead, develop and motivate a team of people that are responsible for the IT Infrastructure (data center, network, communication and security). Implement a pro-active view of the service organization’s capability to deliver service by trending against performance and quality statistics. Architect and implement IT Infrastructure technologies and platforms supporting corporate data, network and computer systems in a highly available manner. Document the design, operation, and troubleshooting of technology platforms and procedures. Monitor, maintain, and troubleshoot IT Infrastructure technologies, including issues with the network, storage, virtual and cloud environments. Escalation point for all issues, tasks and projects relating to IT Infrastructure. Supervise vendors and contractors performing infrastructure implementations. Display patience and professionalism working with employees having a range of computer competencies. Mentor other IT staff as-needed on all IT Infrastructure technologies. Support local & remote users via IT Support ticketing systems, emails, and phone calls.

Avalara is searching for a software developer to work on AvaTax, Avalara’s tax determination engine. Join our team as we strive to be part of every sales transaction in the world. A successful candidate will be a well-rounded software development engineer with a proven track record of delivering SaaS at scale in an Agile environment.

Are you an experience Email Marketing Manager, who want to still wants to take nurture campaigns beyond just email? Do you constantly work with a sense of urgency, have a keen ability to adapt to change, and are as comfortable with analytics as you are with creative? Then we want to talk with you! Our marketing team is looking for a superb Email Marketer to create and execute nurture marketing programs around our core product. If you’re an email marketing pro who is strong in messaging, sales enablement, is adaptable and engaging, and who is motivated to make things happen, you’ll love joining this team of fun and talented marketers!

Avalara Inc., is seeking a Marketing Manager to drive lead generation and execute on a variety of marketing programs for Avalara’s excise tax compliance solutions, focusing on the needs of the fuel industry and supply chain. Avalara is a SaaS company and the largest global provider of sales and use tax automation software. We recently completed a public stock offering. Avalarians make really complex things around business taxes really simple and really fast, so companies of all sizes can focus on what they do best, and leave tax compliance to us.

Avalara is looking for a Marketing Automation Specialist to execute digital marketing campaigns using our marketing automation platform, Eloqua. We’re looking for someone with a proven track record in creating and delivering successful lead-generation and cost-effective marketing campaigns through digital marketing channels using marketing automation in conjunction with CRM software. This is a hands-on, execution-oriented position that will work closely with Avalara’s Marketing Operations Manager with a focus on building and deploying outbound, email marketing campaigns and applying automation to scale campaign creation and execution. This is a great opportunity for a self-starter who thrives in a dynamic environment to impact the Marketing team’s overall performance by owning campaign execution and processes around it while identifying opportunities to optimize Avalara’s campaign efforts to scale. A successful candidate will have proven experience using marketing automation software like Eloqua or Marketo in a high volume lead generation capacity.

Responsibilities will include developing go-to-market strategies for assigned partners and executing on all elements of the demand mix, including sales promotions and incentives, webinars, email communications, product updates, partner training programs, and partner loyalty and incentive programs.   This position Reports to the Director of Small Business Marketing and will work closely with Business Development, Sales, Marketing, Product Management and other internal teams as well as partner marketing contacts to drive a best in class partner and customer experience for Avalara’s integrated sales tax solutions. 

Responsibilities will include developing go-to-market strategies for assigned partners and executing on all elements of the demand mix, including sales promotions and incentives, webinars, email communications, product updates, partner training programs, and partner loyalty and incentive programs.   Reports to the VP, Partner Marketing– and will work closely with Business Development, Sales, Marketing, Product Management and other internal teams as well as partner marketing contacts. 

Avalara is looking for a Partner Development Manager to join a group of dynamic sales professionals. Reporting to the Senior Director of Sales – Emerging, this individual will drive new sales growth within the designated channel. Operating as part of a highly driven, high performing team, our Partner Sales Managers are responsible for selling’s Avalara sales tax compliance solutions and working with our partners to promote and increase sales to their customers.  Avalara helps make sales tax compliance simple and automatic for businesses of all sizes and our sales team is passionate about our mission to help businesses achieve compliance by delivering comprehensive, automated, cloud-based solutions that are fast, accurate, and easy to use.

Avalara Voluntary Compliance Services is seeking an experienced Project Manager familiar with sales and use tax compliance solutions to join our growing Voluntary Compliance Services team as a Project Manager in one of our corporate offices. The Project Manager (YOU!) takes the lead in ensuring project success from the point the project starts through to completion. The Project Manager proactively and professionally manages the client relationship and helps guide the client through their sales and use tax compliance projects with the Voluntary Compliance Services team. This is an excellent opportunity for the right candidate to join an exceptional group of professionals dedicated to exceeding customer expectations in the management of complex projects and delivery of effective sales and use tax compliance projects.

The AvaTax API & Platform Services Product Manager will work with Avalara’s product teams to define an API-led Global strategy for unified, cross-product experiences that will be consumed across Avalara and by external customers and partners.  This role will also have responsibility for fundamental core platform services (e.g. Identity) that enable integrated value delivery.

As VP Security, CISO / CSO, you’ll be responsible for implementing and leading the overall IT security strategy for Company, including risk, compliance, governance and cyber security in a growing landscape of connected devices and IoT, and business, customer and consumer data.  You will be accountable for developing a best-in-class security function and leading and inspiring a growing team of infosec professionals.

Avalara is looking for a Sales Executive to join a group of dynamic inside sales professionals. Reporting to the Dir Sales this individual will drive new sales growth within the designated channel. Operating as part of a highly driven, high performing team, our Sales Executives are responsible for selling’s Avalara sales tax compliance solutions and working with our partners to promote and increase sales to their customers.  Avalara helps make sales tax compliance simple and automatic for businesses of all sizes and our sales team is passionate about our mission to help  businesses achieve compliance by delivering comprehensive, automated, cloud-based solutions that are fast, accurate, and easy to use.

This role requires strong program management skills, analytical fluency, ability to work with business and technical teams, technical knowledge across the breadth of data analysis, and an instinct for and appreciation of the importance of customer experience. We are looking for someone who knows how to combine Program Management and data analysis to drive genuine customer-first thinking.

You’ll be responsible for providing guidance and real world mitigation steps to identified application security risks. The successful candidate will be required to develop teams while determining mitigation strategies and drive fixes to resolution. A thorough understanding of security architectures and experience deploying complex enterprise solutions will be valuable experience for the right candidate.

The Senior Tax Research Analyst / SME – VAT Determination will monitor, research and peer review indirect tax changes to maintain and extend our indirect tax coverage and enhance our content quality. Significant prior education, research and documentation expertise in VAT / GST across multiple countries is required.  The Sr. Analyst / SME should be able to analyze and interpret tax laws and follow the maintenance and release processes and deadlines to integrate those laws into the tax determination and reporting products. The Sr. Analyst / SME will work closely with other members of the global content team, Product Management and Engineering.  The Sr Analyst / SME must be flexible to overlap work schedules with team members from other offices and time zones.

Avalara is seeking an experienced sales and use tax consultant to join our growing Tax Advisory Services team as a Director, Tax Advisory Services in one of our core US locations:  Seattle, Washington or Durham, North Carolina. This is an excellent opportunity for the right candidate to join an exceptional group of professionals dedicated to exceeding customer expectations in selling and delivering effective tax advisory services.

The Sr. Database Administrator (Sr. DBA) is responsible for the configuration and maintenance of the telecom billing system databases in MS SQL and other environments in a manner that ensures services are accessible on a 24 x 7 basis. To this end, the Sr. DBA develops monitoring and support plans for all database environments, including creating stored procedure and scripts to automate recurring database administration processes. In addition, the Sr. DBA is responsible for data analysis in support of Tier 1 client support tickets when requested and for mentoring staff in various departments about database concepts, performance, and SQL querying techniques. The Sr. DBA role requires knowledge of database design and architecture, proven analytical abilities, and exceptional communication skills.

As a Senior Manager of Engineering, you will lead a team of seasoned engineers responsible for the scaling, availability and architecture of Avalara’s tax calculation engine. You will be a thought leader in this space building opportunities for the practical application to meet the needs of massive growth and rapidly evolving business environment. You will lead a high-performance engineering team and be a mentor and motivator for team members.

Read and understand requirements and search out ways to “go big” to solve the underlying problems. Be inquisitive and learn about the world of accounting, tax compliance, audits, and business practices whenever the opportunity presents itself. Implement both SQL-based and NoSQL-based data storage solutions in the appropriate contexts. Understand and plan upstream and downstream impacts of software changes. Develop from the perspective of an attacker and demonstrate every way something could go wrong. Sketch out your own test cases in the planning phase. Write integration tests and unit tests. Collaborate with team members on code reviews and test plans. Work with product management and subject matter experts to ensure that each feature is useful for, and simple enough to be understood by, the target audience. Design solid data models and make effective use of database technology. Constantly seek out ways to do a better job and improve automation.

Deliver new features. Squash bugs. Troubleshoot and debug issues. Engineer remote administration communication. Engineer content/code automation. Contribute to new design efforts.

In support of the Avalara SaaS suite of services the Senior Site Reliability Engineer is responsible for the security, reliability and efficiency of our production systems. The team is responsible for maintaining service up-time in 24 x 7 environments, meet client expectations of accessible data services, and analyze the data in support of Tier1 client support tickets when requested. The Senior Site Reliability Engineer will enhance monitors, troubleshoot Windows and Linux applications, create AWS infrastructure, write tools & automation, and impact the design of the future platform architecture. Additionally, the Senior Site Reliability Engineer develops support plans for all applications and adheres to those plans to provide the necessary level of production SLAs.

Oversee complex and/or large-scale projects from initiation to completion. Responsible for driving RCAPA process improvements and accountability. Build common SDLC process to increase efficiency and consistency across 15 product development teams. Partner closely with Product Management to review charter proposals and access ROI.  Manage Engineering wide ROI analysis and cost expenditures to plan.  Communicate and operate in a matrix environment, collaborating closely with operational roles, IT and other groups to manage critical projects on time and budget and to a high level of quality. Work closely with stakeholders, senior management, and outside organizations on project progress and communicate issues and risks and mitigation strategies. Drive and execute on broad, complex initiatives across product lines, providing program governance and oversight. Establish and drive to program and/or project milestones and deliverables. Create and manage to overall project budget / forecast. Develop change management processes to drive improvements in NPS and eNPS. Help develop and maintain scorecards and dashboards. Track and improve program specific KPI’s.

The successful candidate will be a well-rounded data warehouse engineer with vast experience in ETL tools, SQL development and query performance tuning. Experience in database design, data modeling, data warehousing and effectively communicating with others is a must. Program management skills are great to have. Domain knowledge of sales and marketing, CRM, SaaS, and the billing/financial ERP space would be a huge advantage.

The successful candidate will be a well-rounded software development engineer with strong experience in C# and database design, passionate about developing useful software that will be deployed around the world.  API team engineers write their own tests and develop their own requirements with assistance from business analysts.  Team members are expected to carefully balance tradeoffs such as usability, security, performance, maintainability, comments, code reviews, automated deployment, and ongoing analysis and improvement.

As a key member of the Financial Planning and Analysis team, this highly visible position will be responsible for accurately calculating sales commissions for a variety of compensation plans, delivering best in class customer support to a growing sales organization, and providing in-depth analysis of sales performance and commissions earned.  The ideal candidate will be detailed oriented, able to multi-task and thrive in a fast-paced environment, and an effective communicator.

As a member of Avalara’s Customer Care Team your goal is to provide world-class service to our customers. The Customer Advocate is a front-line position that monitors and contacts our self-serve implementation customers by phone. You are the first contact many of these customers will have with Avalara.

We're seeking a Technical Program Manager to lead high-impact, cross-functional projects. You must be able to thrive within a dynamic, fast-paced environment. You bring an entrepreneurial perspective, and are action-oriented, flexible, resourceful and resilient. You are able to drive high-level strategic initiatives, but can also dig in, and get the job done. This role requires working closely with internal stakeholders to define vision, strategy and requirements, define a roadmap, timelines and success metrics. Once a project is initiated, you will collaborate with engineering teams to monitor progress, manage escalations and make appropriate trade-offs that balance the business needs against any technical and resource constraints.

 Looking for a proven recruiter who can support all disciplines within the company. This position will deliver on the recruiting strategy in partnership with the Talent Acquisition Manager will partner with HR team to identify recruiting needs, develop a recruiting plan, tools and processes. Serve as the initial point of contact for managers who are initiating a recruitment search and for candidates who are interested in the company. The recruiter will deliver creative and reliable recruitment marketing practices in order to attract qualified candidates.

Manage and improve month-end close processes, including preparation of journal entries, reconciliations and account analysis. Provide daily cash activities reports, settle inter-company balances, and reconcile payments activity typically involving multiple currencies. Review consolidated financial information for internal and external use, including detailed financial statement analytics and verifying consolidated balances are correct. Identify, investigate and resolve unusual fluctuations or balances. Identify, recommend and implement solutions to streamline existing operational processes and achieve results of enhanced productivity, reduced expenses and increased efficiencies. Partner with team to design, upgrade, maintain and document Treasury Settlement systems (e.g. Excel, SQL databases) utilized for departmental functions including management reporting. Support audit requirement on a quarterly and annual basis. Provide support for daily general ledger entries and reconciliations relating to settlement daily funds movement, dispute resolution transactions, and interchange fee activity. Perform operational processing, transactional research; formulate recommendations to resolve issues. Identify, recommend and implement analytical tools or processes for enhanced data mining and reporting. Maintain policies and procedures in support of team functions and audit controls.

The Sr. Billing Operations Analyst is responsible for billing customers in an accurate and timely manner. Critical job duties include reviewing sales documentation for billing and revenue implications, ensuring that relevant contractual terms are captured in the billing system, preparing reports and other supporting documentation, generating customer invoices, and recommending changes to improve billing processes. The Sr. Billing Operations Analyst must have experience working with billing systems in a high-volume environment and be someone who pays close attention to details. This position reports to the Director of Billing Operations but frequently interacts with other departments.

The Financial Operations Specialist is responsible for activities necessary for the timely and accurate processing of sales quotes and sales orders, including resolving issues that prevent quotes and orders from being processed.  Additionally, the Sales Administration Specialist is responsible for ensuring that quotes and orders comply with company policies, performing reviews to detect potential order errors, and identifying opportunities for order related system and process improvements.

 As our HR Operations Specialist, you will play a hands-on role on the HR operations team focusing on administering the sale compensation plans on expected performance and working with partners to assure strong controls are in place around approval of plan changes and payment of sales incentives as well supporting company employees and managing employee data/changes. You will serve as a resource within our HR team for the sales compensation program and will assist in developing, maintaining, and delivering sales compensation program documentation, communication, and support.  This is your chance to build on areas of improvement which support HR and sales initiatives, data controls, drive positive user experience and engagement, help employees and deliver on organizational goals.

The Director, Leadership Development will be responsible for building programs to help develop and grow our leaders at all levels in the organization in alignment with our Success Traits.  You will be driving the leadership development strategy to lay the foundation for programs that support the critical leadership competencies needed to grow with the company.   This role will bring both strategic leadership as well as a track record of hands on development and delivery of leadership programs and is comfortable operating at both levels in order to build and execute on this critical responsibility.

PitchBook Data is looking for a Product Manager to create go-to-market strategy and develop subject matter expertise for our industry segments. This individual will help drive compelling content and partner with sales as an industry expert to help drive growth. Role will be focused on sales enablement and product launch support.  Impact measured from the role will include increasing scheduled demo to close conversion rates, reducing time to close, and increasing retention and renewal rates.

A little bit about us… Our company is a well-financed, financial technology start-up located in Seattle. The company is currently in the process of being spun out of its corporate parent and we are building our team - currently we are less than 15 employees. We are looking for an Accountant to join us in our mission to deliver our game changing product. We’re moving past the old way of thinking and are creating a seamless universal platform to

This management role will manage a team of 8 product and customer marketers focused on serving our Sales, Customer Support, and Product Management teams.  The role will focus on growing our team of product marketers to continue to improve our sales enablement and product launch support.  In addition, the role will help build out a new team focused on expanding our business with existing customers, building onboarding programs to create an even better first experience with PitchBook, and retention programs to help make sure our customers are getting the most from PitchBook. 

We are looking for Secondary Research Associates to help our in-house valuation team collect data and produce a meaningful impact on PitchBook’s database of venture-backed companies and transactions. Please note this role is more closely aligned to a product operational role than academic or marketing research.

As a member of the Avalara Support team, your goal is to provide world-class service to our customers. The Product Support Specialist is a front line position, and is expected to take on support cases of moderate complexity and be able to manage your own priorities. Fast paced, inbound call center.

As a Sr. program manager of support operations, you have the ultimate responsibility of supporting and continually improving scalable processes, programs, tooling and performance management analytics across the global support organization. You are responsible for ensuring these processes, programs, systems and tooling scale elegantly and effectively, unlocking our ability to support customer growth and satisfaction for our current products as well as ensure the global support organization is ready to support new and enhanced products ever more efficiently and cost effectively. You are self-motivated, have strong project and program management, communication and interpersonal skills, with the ability to work independently and professionally at all levels. You are highly collaborative, a trusted partner to the other Customer Experience business leaders as well as our Engineering, Product & Design teams, and excel in a fast-moving environment to meet business deadlines.

Avalara Professional Services is seeking an experienced functional consultant familiar with Enterprise Resource Planning (ERP), retail, and e-commerce solutions to join our growing Professional Services team as a Project Consultant in one of our corporate offices. The Project Consultant (YOU!) takes the lead for the launch of client Avalara AvaTax software projects. The Project Consultant proactively and professionally manages the client relationship and helps guide the client through their tax and compliance automation initiatives. This is an excellent opportunity for the right candidate to join an exceptional group of professionals dedicated to exceeding customer expectations in the delivery of effective sales and use tax automation services.