Swoogo Benefits Overview

Own end-to-end IT support and administration across identity, collaboration, AI, endpoint, and email platforms. Build AI-assisted triage, self-service, and agentic workflows; manage Claude Enterprise and MCP connectors; administer Jamf and Intune fleets; support onboarding and offboarding automation; oversee access reviews, MFA, phishing reports, and basic incident triage. The role requires strong judgment about automation versus human support, cross-functional ownership, and clear, personal communication.

Own Salesforce and the broader B2B SaaS go-to-market systems ecosystem, including integrations, workflows, automation, data governance, routing, attribution, and data quality. Build scalable processes across Sales, Marketing, Partnerships, and Customer Success; troubleshoot system issues; manage integration pipelines; evaluate new tools; and translate business needs into technical solutions. The role requires strong Salesforce expertise, API and automation experience, analytical fluency, and independent cross-functional collaboration.

Prospect into B2B SaaS accounts through outbound and inbound channels, using personalized messaging, ABM, cold calling, gifting, and content engagement. Collaborate with Account Executives on account mapping, multi-threading, and buying committee strategies. Maintain accurate prospect data, track performance in CRM systems, refine outreach based on results, schedule meetings with decision-makers, represent the company at select events, and consistently meet sales targets.