Jobs at Swoogo

Own end-to-end IT support and administration across identity, collaboration, AI, endpoint, and email platforms. Build AI-assisted triage, self-service, and agentic workflows; manage Claude Enterprise and MCP connectors; administer Jamf and Intune fleets; support onboarding and offboarding automation; oversee access reviews, MFA, phishing reports, and basic incident triage. The role requires strong judgment about automation versus human support, cross-functional ownership, and clear, personal communication.

Own Salesforce and the broader B2B SaaS go-to-market systems ecosystem, including integrations, workflows, automation, data governance, routing, attribution, and data quality. Build scalable processes across Sales, Marketing, Partnerships, and Customer Success; troubleshoot system issues; manage integration pipelines; evaluate new tools; and translate business needs into technical solutions. The role requires strong Salesforce expertise, API and automation experience, analytical fluency, and independent cross-functional collaboration.

Prospect into B2B SaaS accounts through outbound and inbound channels, using personalized messaging, ABM, cold calling, gifting, and content engagement. Collaborate with Account Executives on account mapping, multi-threading, and buying committee strategies. Maintain accurate prospect data, track performance in CRM systems, refine outreach based on results, schedule meetings with decision-makers, represent the company at select events, and consistently meet sales targets.

Act as a technical consultant to prospects, demo and train trial users, develop proofs of concept and enablement materials, qualify integrations, collaborate with sellers using SPICED, and recommend partner solutions to fit customer event workflows.

The Enterprise Account Executive is responsible for driving customer growth, managing complex sales cycles, and developing strategic relationships with enterprise clients in the SaaS/event technology industry.