Tines Benefits Overview

Manage strategic enterprise customer accounts from onboarding through adoption, expansion, and renewal. Develop success and account plans, drive automation use cases, conduct executive business reviews, identify risks and expansion opportunities, coordinate internal resources, and advise stakeholders on Tines workflows. Translate customer needs to Product and Engineering teams while building customer advocacy and strengthening long-term partnerships.

The Strategic Account Executive will develop and grow enterprise accounts across the Pacific Northwest. Responsibilities include prospecting, building demand, managing complex sales cycles, closing transactions, developing channel and technology alliance relationships, collaborating with Solutions Engineering and internal teams, and providing customer feedback to product and go-to-market groups. The role requires selling technical SaaS solutions to security and IT executives, building territories from scratch, achieving sales targets, and traveling approximately 25%.

Lead enterprise deployments of Tines, integrating the platform with customer systems and configuring workflows. Drive adoption through training, workshops, troubleshooting, and executive communication. Identify new use cases, expand platform value, maintain strategic customer relationships, and communicate customer insights to Engineering, Product, and go-to-market teams. The role requires strong Python development, production LLM and AI experience, autonomous ownership, and 20–40% travel to customer sites.