Jobs at Coursera + Udemy

Manage the full sales cycle for mid-market and enterprise customers, from prospecting and discovery through negotiation, closing, expansion, and renewal upsells. Build territory plans and pipeline, conduct executive-level consultative selling, forecast accurately, and deliver multi-year deals. Use generative AI and sales technologies for account research, stakeholder mapping, tailored messaging, deal strategy, and executive pitches. Collaborate with Sales Development, Customer Success, Professional Services, Marketing, Product, and other cross-functional teams.

Chief of Staff to the Chief Content Officer, responsible for translating company strategy into operating systems, driving planning and governance, overseeing strategic projects, enabling cross-functional alignment, supporting executive decision-making, leading engagement and communications initiatives, and improving organizational performance across the Content organization.

Lead the Americas renewals team for Coursera and Udemy’s enterprise inside sales organization. Own renewal execution strategy, retention and recurring revenue growth, forecasting, pipeline visibility, and strategic account alignment. Coach and develop quota-carrying professionals, manage performance and change initiatives, and partner with Sales, Customer Success, Legal, Deal Desk, Sales Enablement, and executive leadership to reduce churn and streamline commercial processes.

Manage corporate FP&A processes including budgeting, forecasting, long-range planning, cash flow, balance sheet forecasting, and performance reporting. Partner with department leaders to evaluate initiatives and provide strategic financial insights. Prepare clear financial reporting and commentary for executives, the board, investors, and non-finance stakeholders. Lead cross-functional planning workstreams and improve financial systems, reporting automation, and processes.

Owns high-priority consumer growth opportunities from diagnosis through execution. Analyzes portfolio performance, identifies and prioritizes investments, develops growth strategies, leads cross-functional teams, designs experiments and operating mechanisms, and drives measurable improvements in revenue, conversion, retention, and lifetime value.

Identify, qualify, and close new business and expansion opportunities with enterprise clients of 6,000 or more employees. Build executive relationships, execute territory sales plans, manage full-funnel opportunities, coordinate cross-functional teams, negotiate complex contracts, and exceed sales targets. Use AI, GenAI, conversational intelligence, prompt engineering, and data-driven insights to improve enterprise selling and tailor executive pitches.

Leads digital merchandising strategy across consumer discovery and purchasing surfaces. Develops merchandising capabilities, runs A/B experiments, analyzes learner behavior and marketplace trends, and optimizes engagement, conversion, retention, and revenue. Partners with Product, Engineering, Design, Marketing, Analytics, and Content teams to improve curation, personalization, recommendations, cross-sell, and upsell. Establishes scalable merchandising practices, operating models, and measurement frameworks across Coursera and Udemy.

Own and execute SEO and organic discovery strategies across web, AI search, and emerging platforms. Lead technical, content, and programmatic SEO initiatives; partner with Marketing, Product, Engineering, and Content teams; improve indexing, site performance, structured data, site architecture, visibility, engagement, and conversion; and establish reporting to measure traffic and business impact.