Whatnot
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eCommerce • Mobile • Retail
The Leadership Recruiter at Whatnot will lead executive hiring efforts, create recruiting processes, enhance candidate experiences, and strategically support leadership growth.
eCommerce • Mobile • Retail
The role involves scaling Customer Experience and Operations by leading a team of engineers to design and integrate systems that enhance seller support and reduce operational costs. Success is measured by increased adoption of seller-provided support, reduced refund rates, and high customer satisfaction.
eCommerce • Mobile • Retail
Design and develop trust and risk systems for Whatnot's marketplace. Monitor user impact, respond to threats in real-time, and iterate defenses using machine learning and behavioral analysis.
