Jobs at Zipwhip
13

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Senior Software Engineer, Android

Zipwhip
Seattle
17 hours ago
+47
Are a highly motivated engineer who has a desire to leverage your expertise but also can dive into lesser known areas of technology, architecture, or whatever is needed to solve engineering day-to-day challenges. Have an open and honest communication style that always puts the customer first “Will the customer be delighted with this?”. Are comfortable dealing with ambiguity and a shifting landscape. Are curious, willing to learn, share and improve.

Senior Software Engineer, Tenant Onboarding

Zipwhip
Seattle
1 day ago
+47
Design, architect, and implement software solutions providing a world-class experience for customers onboarding and managing their accounts.  Develop scalable distributed systems.  Work collaboratively with product managers and stakeholders to design, develop, test, and deliver high-quality code on a rapidly evolving product roadmap.  Solve problems in an agile environment relating to service development and integration.  Provide technical leadership to the team.   Work closely with Engineering Manager to plan and prioritize work.

Senior People Ops Manager

Zipwhip
Seattle
1 day ago
+47
Zipwhip’s People Team provides leadership for initiatives that support talent, performance, change management, new leader coaching, organizational design, Diversity & Inclusion, employee relations and more.  We are looking for an experienced HR Business Partner to join our People Operations team headquartered in Seattle, WA.  The HRBP will be a strong strategic partner to leaders and employees at all levels within the Company. As a strong operator, this role will work in close partnership with our leadership teams and employees in building upon and enhancing our culture. You’ll align closely with business leaders in supporting their orgs and teams through strategic and fluid initiatives around designing and executing on organizational goals and initiatives that align to our overall business goals. As a fast-paced scaling organization we’re looking for someone who is highly engaging, inquisitive on the business and people side, and looking to make a significant impact in our growth and culture.  In this unique role, you'll be a key partner to ensure our programs and HR strategies continue to attract, retain, and develop the best talent in the industry. As a lean but impactful HR team, we're looking for the right mix of entrepreneurial spirit, yet operational excellence that will help the company and business scale.  As a key HR partner, you will provide business leaders with data-driven recommendations and support that enhances company culture, performance, retention, and the overall employee experience. 

Inbound Sales Development Representative

Zipwhip
Seattle
5 days ago
+47
Zipwhip is seeking an energetic, motivated, and articulate team player to join our Sales team as an Inbound Sales Development Representative. In this role, successful candidates will play a critical role in Assisting the team by developing inbound leads (demo inquiries, trial requests, calls, emails, texts) and qualifying them based on business compatibility and several other criteria. Ideal candidates must have relevant experience providing an excellent experience for potential customers, while multi-tasking, prioritizing and managing time effectively.

Senior Software Engineer, Tenant Onboarding

Zipwhip
Seattle
6 days ago
+47
Design, architect, and implement software solutions providing a world-class experience for customers onboarding and managing their accounts.  Develop scalable distributed systems. Work collaboratively with product managers and stakeholders to design, develop, test, and deliver high-quality code on a rapidly evolving product roadmap.  Solve problems in an agile environment relating to service development and integration.  Provide technical leadership to the team. Work closely with Engineering Manager to plan and prioritize work.

Sr. Product Marketing Manager, Enterprise

Zipwhip
Seattle
6 days ago
+47
The Sr. Product Marketing Manager, Enterprise is responsible for driving the company’s product marketing strategy, operational planning and execution for our Enterprise market segment.  This individual will work closely with the Enterprise sales and product management teams to define and deliver enterprise solutions, developing messaging and market positioning that demonstrates the value of our products to a growing enterprise audience. Additionally, they will be responsible for collaborating on GTM strategies, developing and managing customer co-marketing campaigns, and helping to build a scalable enterprise pilot program, relationship framework and playbook. 

Senior Software Engineer, Full stack

Zipwhip
Seattle
1 week ago
+47
Will bring your unique set of diverse experiences and background to our team in an open and collaborative manner so that we can all expand and grow faster. Have a desire to leverage your expertise but also dive into lesser known areas of technology, architecture, or whatever is needed to solve engineering day-to-day challenges. Have an open and honest communication style that always puts the customer first “Will the customer be delighted with this?”. Are comfortable dealing with ambiguity and a shifting landscape. Proposing technology and architectural choices and continuing to evolve best practices for software development to ensure high quality delivery. Working collaboratively with product managers and stakeholders to design, develop, test, and deliver high quality code on a rapidly evolving product roadmap. Have a strong sense of ownership and accountability for the product you are delivering.

Marketing Engagement Specialist

Zipwhip
Seattle
1 week ago
+47
As a Marketing Engagement Specialist, you will be responsible for engaging with customers who have questions and/or need assistance during our Self-Service checkout flow. You will also be reaching out to and connecting with leads who have demonstrated interest in signing up for our software but abandoned the checkout process. The main customer-facing communication channels used in this role include: chat, email, phone, and text messaging. You’ll be expected to operate a wide variety of tools (Salesforce, Drift Chat, Salesloft, Zipwhip texting app, and Microsoft Office) as well as communicate effectively and efficiently with customers in real-time. This role is part of the Marketing team but works closely with several departments at Zipwhip: Support, Billing, and the Sales Development teams.

Workflow Planning Analyst

Zipwhip
Seattle
1 week ago
+47
The CS Workflow Planning Analyst is responsible for ensuring multiple support teams meet service levels by staffing planning, work mix blending and call queue adjustments, and overall management of workflow across the Customer Support Organization (CSO). They will also support and enhance the performance of all internal intake channels within their portfolio with respect to optimal staffing of Customer and Technical Support Specialists.  The ideal candidate will possess both an optimization background that enables them to handle quantitative planning and a demonstrated ability to think broadly and strategically about customer initiatives. The ideal candidate will be an analytical problem solver who is comfortable in an ever-growing, multi-tasked, high-energy environment.

Senior Software Engineer, Mobile and Services

Zipwhip
Seattle
1 week ago
+47
Innovate and modernize the Zipwhip’s mobile experience for IOS and Android. Build cloud services as part of mobile development. Proposing technology and architectural choices and continuing to evolve best practices for software development to ensure high quality delivery.. Working collaboratively with product managers and stakeholders to design, develop, test, and deliver high quality code on a rapidly evolving product roadmap.

Principal Security Engineer

Zipwhip
Seattle
1 week ago
+47
Working closely with software development teams to implement security into everything we build in the development process. Constantly evaluate new tools to improve security in our code and products with an ability to build solutions when off-the-shelf software is not available or viable. Perform security reviews of detailed engineering specifications and technical design documents. Manage security engineering projects from start to end with a variety of stakeholders across the organization. Triage security issues and provide recommended fixes. This also includes reviewing and responding to new security threats.

Software Engineer II, Tenant On-boarding

Zipwhip
Seattle
1 week ago
+47
Design, and implement software solutions providing a world-class experience for customers onboarding and managing their accounts.  Develop scalable distributed systems.   Work collaboratively with product managers and stakeholders to design, develop, test, and deliver high-quality code on a rapidly evolving product roadmap.  Solve problems in an agile environment relating to service development and integration.

Manager, Fraud and Spam

Zipwhip
Seattle
1 week ago
+47
As the Manager of the Fraud and Spam team you will have oversight of the team that is dedicated to fighting spam to maintain Zipwhip as the most trusted messaging network. We are looking for an individual passionate in continuing our pursuit to stamp out spam from our network while building a platform to ensure good clean traffic is not inadvertently blocked. You will work with a variety of teams including Technical Support, Sales, Engineering as well as Product to gather data and develop strategies to fight fraudulent traffic and suspend accounts.  Join us to help make a difference in preventing text messaging fraud.