Jobs at Zipwhip
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Operations
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Senior Software Engineer, Mobile and Services

Zipwhip
Seattle
4 days ago
+47
Innovate and modernize the Zipwhip’s mobile experience for IOS and Android. Build cloud services as part of mobile development. Proposing technology and architectural choices and continuing to evolve best practices for software development to ensure high quality delivery.. Working collaboratively with product managers and stakeholders to design, develop, test, and deliver high quality code on a rapidly evolving product roadmap.

Sr. Security Engineer

Zipwhip
Seattle
4 days ago
+47
Working closely with software development teams to implement security into everything we build in the development process. Constantly evaluate new tools to improve security in our code and products with an ability to build solutions when off-the-shelf software is not available or viable. Perform security reviews of detailed engineering specifications and technical design documents. Manage security engineering projects from start to end with a variety of stakeholders across the organization. Triage security issues and provide recommended fixes. This also includes reviewing and responding to new security threats.

Senior Website Manager

Zipwhip
Seattle
4 days ago
+47
The website senior manager oversees the functionality and sustainability of Zipwhip.com; evaluates and manages website performance; facilitates hosting management; develops, maintains and updates website content and processes; and the integration of Zipwhip.com into the self-serve checkout flow. This role oversees our WordPress instances, hosting management, code deployment, website analytics, A/B testing and SEO optimization efforts integrated into the website. The website senior manager serves as the marketing team’s subject matter expert on WordPress, web best practices, and front-end technologies.

Technical Support Specialist

Zipwhip
Seattle
4 days ago
+47
The Customer Support team is seeking a Technical Support Specialist with experience working in a technically oriented, fast-paced service position. Strong candidates will have a track record in providing the highest level of customer service while dealing with highly technical issues. To be successful in this role and have a positive impact across Zipwhip, you will need to pay close attention to details, follow adaptive troubleshooting methodologies, have a consistent track record achieving excellence in individual and team level KPIs, and relevant experience carrying the team and company-wide projects. We are looking for someone with a sense of adventure and a willingness to jump into the thick of things.

Customer Success Manager

Zipwhip
Seattle
4 days ago
+47
As a Customer Success Manager, you will be responsible for making every customer in your portfolio successful which ultimately assures positive net revenue retention (NDR) for our Mid-Market customer base. In this role, you will report to a Manager of Customer Success.