Director, People Business Partner Lead

| Bellevue, WA, USA
Employer Provided Salary: 180,000-200,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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About Flexport: 

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Flexport is reinventing global trade.The opportunity:

As a single-threaded leader of a business segment within the People team, the Director, People Business Partner Lead provides an exciting opportunity to contribute your experience and passion for all things talent and people in a complex and global business. This individual will lead and direct a team of People Business Partners who power a high velocity culture and career defining experiences. This role will report into the Head of People and will be part of the People leadership team.

The leader in this role will be responsible for the development of Flexport’s people experiences across the business, overseeing several lines of work, including: traditional talent management, talent reviews and processes, succession planning, organizational analysis and health, promotion processes, product and tool change management, and ensure fair and consistent practices. The role will also lead Diversity Equity & Inclusion (DEI) initiatives across the organization. Ultimately, this role defines the long-term vision and roadmap for their business.

You Will:

  • Partnering with People and Business leadership to formulate strategy, mitigate risks, and drive results
  • Working across multiple functions to accelerate the retention and development of talent
  • Partnering with the talent acquisition team to build systemic and scalable recruiting programs to create a sustainable pipeline of talent
  • Functioning as a consultant and counselor to executive team members and their respective organizations; engage in strategic planning meetings to translate business needs into people plans
  • Leading the annual People efforts relating to Talent and Performance Management, Compensation Management, Succession Planning and Leadership Development for full organization 
  • Driving operational excellence and efficiency in People processes to enable the organization to hire and develop talent at scale and consistently to Flexport's Values and Competencies
  • Leading and developing a direct team of People Business Partners

You Should Have:

  • A bachelor's degree from an accredited university
  • 10+ years building and leading global & diverse human resources teams that are responsible for cross-functional deliverables, preferably supporting sales/customer facing teams in the past
  • Demonstrated ability to implement longer term people strategy for a high growth organization and navigate operating in a matrixed organization
  • Previous experience supporting a diverse customer base, scaling a high growth teams and and organizational transformation while delivering and maintaining high quality systems and experiences

This is a truly global role that will include interaction with senior executives and requires an understanding of the differing needs of global customers across Flexport. This leader will have experience working in high growth, fast-paced environments and will have served as a critical member of a leadership team in helping a business scale rapidly. The successful candidate will be known as a savvy business executive who is an ambitious, strategic, and results-oriented professional who can engage collaboratively at all levels of the organization. They will be comfortable taking calculated risks and implementing innovative solutions. For this, we need a big thinker who has deeper experience in Organization Development, Organizational Design, or Talent Management is advantageous. 

  • An innate familiarity with understanding talent – and the ever changing workforce to develop and drive the organizational strategy
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, evaluate outcomes and challenge conventional wisdom
  • Experience in or demonstrated ability to influence executives and partner teams with or without formal authority
  • Excellent written and verbal communication skills
  • Able to travel domestically and globally, as required

Worried about not having any logistics experience?

Don’t be! Our mission is to make global trade easy for everyone.  That’s why we bring in people from diverse backgrounds and experiences together with industry veterans to help move the logistics industry forward. We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.

The US base salary range for this position: (exclusive of bonus, equity and benefits.)

$180,000$200,000 USD

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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Location

Our office is right in the heart of historic Seattle, steps from Pike Place Market and surrounded by food, music, art, and ocean and mountain views.

An Insider's view of Flexport

What’s the vibe like in the office?

The Seattle office is incredibly collaborative, fun, and full of energy. Whether it’s spinning a prize wheel for birthday gifts or having offsite events on a boat, our office always finds ways to come together and appreciate one another for the work that we do.

Dylan

Data Operations Associate

What projects are you most excited about?

I’m excited to be working on improving the performance of our teams using data-driven analysis. Combining what I already know about data with everything I still have to learn about operations will be a great challenge that I'm ready to take on!

Seema

Data Operations Associate

What makes someone successful on your team?

Knowing how to be a team player. At Flexport, you can't grow the business alone. That means dropping what you’re doing to help the person next to you, dive head first into a problem, and take initiative when you see a gap. The people on our teams come from a diverse pool of work experience, so there's always someone who can offer their expertise.

Cayla

Global Operations Manager

How do your team's ideas influence the company's direction?

Flexport is customer-obsessed, and thus our direction must be influenced by the ever-changing needs of our clients. Our teams collaborate closely with our clients to learn what truly impacts their supply chains, and it's our responsibility to unlock and create value by funneling those insights into our own work and throughout the rest of Flexport.

Pete

Senior Global Operations Manager

How does the company support your career growth?

The opportunities to grow your career at Flexport are vast. Expansions globally and domestically provide you the ability to master your work, but also expand your day to day and round out your experience. In addition, weekly meetings with your manager provide you the opportunity to state your career goals and discuss ways to achieve them.

Aaron

Global Operations Associate

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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