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Quality Assurance Engineer

| Seattle
Highspot is a leading SaaS provider of modern sales enablement solutions. Using Highspot, sales teams have content and guidance in one place, preparing them for every sales conversation. Advanced analytics help marketing and sales gain a deep understanding of how content is performing so they can optimize content investment and amplify best practices. Highspot helps companies achieve their revenue goals faster through tighter alignment and coordination between sales, marketing, and the entire go-to-market team.
We’re looking for a committed, dependable, self-driven, and unabashedly detail-obsessed Quality Assurance Engineer. This person will be part of our growing QA team, responsible for performing black and grey box testing and writing automation scripts. The right candidate is technical, eager to learn about our product, and able to help us quickly get new features to market. 
Responsibilities
  • Perform extensive black and grey box testing for both web and mobile applications.
  • Develop and execute test cases, scripts, plans, and procedures (both manual and automated).
  • Find and report defects in the Jira issue tracking system.
  • Participate in testing new features and integrations.
  • Collaborate with the various teams to investigate, understand, and reproduce customer-facing issues.
  • Extensively test new features before release to ensure they meet Highspot’s high quality standards.
  • Understand Highspot’s customers and be an advocate for their ideal experience.
Qualifications
  • Knowledge of software testing methodologies, techniques, and tools.
  • Understanding of modern web technologies (HTML, CSS, JavaScript).
  • Strong planning, organizational and communication skills.
  • An entrepreneurial spirit: agile, creative, resourceful, and tenacious in solving problems and achieving team and company goals.
  • Bonus skills: Confluence, Mac/Unix command line interface, Git.
  • Classroom instruction in a relevant Quality Assurance program (certificate program, bootcamp, etc.).
  • 2-3 years of hands-on experience testing SaaS software.
Benefits
  • Exceptional medical, dental, and vision benefits
  • Flexible work and vacation schedules
  • Transportation benefits
  • Competitive compensation
  • Fully-stocked kitchen with healthy snacks and drinks
  • Free catered lunches every Friday
  • Company bonding events throughout the year
  • Open and spacious office located in the heart of Seattle
  • Great views of the city and Puget Sound
  • Meaningfully contribute to a compelling vision
  • Environment to do your best work
We are proud of our inclusive workforce. If you’re passionate about this role, but do not meet 100% of the qualifications listed above, we still encourage you to apply. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, race, religion, sexual orientation, or veteran status.
About Highspot
Highspot helps sales teams improve customer conversations and achieve their revenue goals. From content optimization and performance analytics to in-context training, guided selling, and more, the Highspot platform delivers enterprise-ready features in a modern design that sales ­­reps and marketers love. Using Highspot, sales teams are able to stay connected to the best-performing content for each opportunity, customize and optimize their content, and more effectively engage with their customers and prospects. With 90 percent average monthly recurring usage and global support in over 125 countries, Highspot is the sales enablement industry's most trusted solution.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavascriptLanguages
    • RubyLanguages
    • ClojureLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ModemizrLibraries
    • ReactLibraries
    • ReduxLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby SinatraFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • XDDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Welcome to office life in the heart of downtown! Discover top restaurants, stroll the Seattle Center, and soak in Puget Sound views.

An Insider's view of Highspot

What’s the vibe like in the office?

Highspot fosters an environment of equality, support, and enthusiasm. My opinions and ideas are always appreciated, and I'm enabled to grow as an engineer and do work that adds real value to the product.

Natalie

Front End Software Engineer

How do you collaborate with other teams in the company?

It is a very supportive, collaborative environment that really pushes me and everyone on the team to do their best work. When we aren't engaged in white board sessions, we bond over frequent coffee and macaron outings. I feel inspired every day when I come to the office.

Kelly

Senior Visual Designer

What makes someone successful on your team?

You must be ready and willing to learn. Highspot employs some of the most intelligent and thoughtful people I've ever worked with. When we're presented with a challenging problem, we don't get frustrated, we see an opportunity and tackle it.

Ian

Senior Technical Product Manager

What is your vision for the company?

Our mission is to transform the way millions of people work by building beautifully designed software with a spark of magic. From Highspot’s beginning, we have focused on building a team of people who collaborate across boundaries and an environment where people are free to bring their full selves to the office every day.

Robert

CEO and Co-Founder

How would you describe the company’s work-life balance?

One of my favorite things about working at Highspot is that we work hard, but have fun doing it. Personally, it's easy to be creative around such great energy. It's been an incredible experience watching us grow and create new career possibilities with people who help bring out the best in each other.

Marissa

Senior Content Marketing Strategist

What are Highspot Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program.
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