Senior Quality Assurance Engineer, Training and Coaching
About Highspot
Highspot helps sales teams improve customer conversations and achieve their revenue goals. From content optimization and performance analytics to in-context training, guided selling, and more, the Highspot platform delivers enterprise-ready features in a modern design that sales reps and marketers love. Using Highspot, marketing leaders have deep insights and analytics into the performance and influenced revenue of content, campaigns, and marketing assets. What makes the solution special? It’s loved by sales reps globally, and is the #1 rated sales enablement platform on G2 Crowd.
We are committed to diversity as both a moral and business imperative.
About the Role
We’re looking for a committed, dependable, self-driven, and unabashedly detail-obsessed Senior Quality Assurance Engineer. You will be part of our dynamic and growing QA team. As a Senior QA, you are responsible for performing and managing all testing activities for the Training and Coaching crews, plus additional duties for automation testing. The right candidate is technical, eager to learn about our product, and able to help us quickly get new features to market.
What You’ll Do
- Execute manual and automation tests for both web and mobile applications
- Work with designers, PMs, and developers to understand the requirements and convert them into test cases and strategies.
- Perform functional and regression testing for complex features.
- Write new and maintain existing automation scripts to improve testing coverage, automated regression test pass, and feature testing. You will work closely with the developers to build the automation.
- Participate in product requirement, design, and architectural meetings to contribute to design, testability, and implementation
- Review and help troubleshoot customer-reported defects.
- Implement solutions to provide automated visibility and monitoring of user experience and regressions between releases.
- Help tackle cross-team engineering challenges and contribute creative ideas to the engineering teams
- Find and report defects in the Jira issue tracking system
- Extensively test new features before release to ensure they meet Highspot’s high quality standards
- Mentor junior QA engineers.
Your Background
- B.S. in Computer Science (or a related field), or equivalent industry experience.
- 6+ years of direct software testing experience.
- 5+ hands-on experience creating and maintaining test automation suites.
- Willingness to engage in both manual and automated testing
- Proficient in at least one programming language
- Proven track record of building automation tests for large and complex systems
- Knowledge of software testing methodologies, relational databases, test frameworks, CI/CD, and Agile processes.
- Passionate about troubleshooting failures to identify the root cause
- Strong planning, organizational, and communication skills
- Experience in Linux/Unix command-line interface and Git
- Experience with industry-leading test automation tools such as Selenium, TestCafe, and WebDriver.io
- Proficient in modern web technologies (HTML, CSS, JavaScript), fundamentals of database design and management, and REST APIs
- Bonus skills: AWS, SQL, MongoDB
Benefits
Comprehensive medical, dental, and vision benefits
401(k) Matching
Paid parental leave
Flexible work and vacation schedules
Discounted ClassPass membership
2 volunteer days per year
Transportation benefits
Competitive compensation and stock options
Fully-stocked kitchen
Annual company-wide events
Meaningfully contribute to a compelling vision!
Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.
Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.