Director, Talent Business Partner at ServiceNow
ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
We're looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Our Global Talent Development team is focused on learning, development, and performance through the design and execution of people-centered talent programs and processes across the employee lifecycle. We enable all our people to grow, develop, and live their best lives in a diverse and inclusive environment, working alongside the most innovative colleagues in the world. Our team is responsible for building the architecture, plan and consulting for end-to-end talent management processes designed to support our businesses as they define and execute their talent strategies. This includes our performance assessment processes and how they connect to our development and growth strategies.
The Director, Talent Business Partner, will lead a global team of Talent Business Partners, working closely with HRBPs, leaders, and Communities of Excellence across the Global People team, to plan, execute and scale performance, learning and development, and talent pipeline programs and strategies globally. The Director, Talent Business Partner will lead the identification of talent development needs, coordinate communications, and work to deliver global programs, in close partnership with the Talent Acquisition and Early-in-Career teams, Talent Development, Rewards, People Operations, and DEI/DIBs.
- Understand regional learning needs & support solutions: Manage and oversee the activities involved in the needs assessment, design, preparation, delivery of training and development programs across all functions globally
- Partner Like a Pro: Work with regional HRBPs and leaders to understand the performance, learning and development strategies required to build high performing teams and healthy talent pipelines. Partner with the TA and Talent Development teams to build global, regional and functional talent strategies designed to help grow leaders, teams and the business.
- Challenge the Status Quo: Approach learning and performance, development through a lens of curiosity and out-of-the-box thinking. Appy critical thinking to talent challenges, seeking to fully understand the business challenges and solve them creatively, with novel talent management solutions.
- Manage Programs Flawlessly: Act as strategic, ongoing program owner for any programs that are launched in region or that may be driven globally and need local implementation. Includes developing project plans, communicating to relevant Global People teams, engaging with multiple stakeholders, and owning all phases of implementation oversight.
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.
Required in Office
A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.
A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.
A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.