HR and Operations Manager-Temp

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Who are we

vcita is a compact, quick-smart app that keeps you fully connected to your business, whenever and wherever you are working from. 

With vcita, you can track and perform all your daily tasks, from the "first hello"​ to the last invoice:

Charge and collect payments, invite clients to book you online, create branded invoices and quotes, send SMS appointment reminders - all in a few simple clicks, from one single app. 

Founded in 2010 by a team of four, vcita set out to change the way people turn their passions into a business. Today, as a market leader in the small and medium-sized business management space, the company has grown to a team of over 80 but remains focused on the original goal. Tailored specifically for service providers, our software continues to redefine the way they interact with their clients — by driving more opportunities from the web, mobile, email, and social with an ease of use designed for the average person.

Our teams are based out of two of the world’s most active cities in the technology space, Bellevue, Washington and Tel-Aviv, Israel.

Job Scope- Full time

Primary Responsibilities

Human Resources

  • Manage the recruiting and hiring process.
  • Oversee the onboarding process of new hires, as well as offboarding of separating employees.  
  • Provide HR counsel to managers and employees to foster company’s culture and excellent work environment practices.
  • Advise senior leadership in establishing fruitful cross organization culture and work relationships between the global offices
  • Craft, enforce and update relevant HR policies.
  • Lead the execution of a welfare plan, including team building events, holidays and celebrations.  

General Operations

  • Manage and maintain all aspects of office services including communication tools, IT, office facilities and office supply
  • Assist with various additional projects according to the company's needs
  • Monitor and execute annual planning, office budgeting, and financial reporting
  • Lead the process of the US Payroll administration
  • Assist with maintaining insurance policies and any other business agreements needed for the operation of the office
  • Manage relationships and communication with external consultants and vendors

 

Skills and Qualifications

  • 3+ years’ experience as an HR Manager, HR Generalist or a similar role, including supporting managers, recruiting and benefits administration.
  • Strong familiarity with HR regulations on Federal, State and city levels.
  • A significant track record in project management with ability to complete assignments with limited supervision.
  • Extremely independent and self-motivated
  • Ability to multitask different projects from diverse fields  
  • Excellent verbal and written communications skills
  • Exceptional organizational skills and attention to detail
  • Friendly attitude and a love for helping others
  • Ability to work in a team oriented, fast-paced, and collaborative environment, flexibility for change
  • Tech-savvy and proficiency in MS Office Suite 

Benefits

vcita offers competitive pay with 100% coverage for employee’s health insurance premiums (medical, dental, vision, life & disability) as well as participating in dependents’ premiums and Flexible Spending Accounts. Generous PTO policy and paid holidays. Paid parking or Commute reimbursement. Free gym at the building site. Snacks and drinks are provided daily and there are weekly catered lunches where we all eat together.

 

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Technology we use

  • Product
  • Sales & Marketing
  • People Operations
    • CanvaDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management
    • TrelloProject Management

Location

Downtown Bellevue- close to public transportation, right off I-405, walking distance to many restaurants and shopping areas.

An Insider's view of vcita

How would you describe the company’s work-life balance?

At vcita, the commitment to work-life balance is what I believe sets us apart. As a CSM, I can confidently say that I work for an employee-first company that prioritizes the well-being and happiness of its staff. The support and dedication to our professional growth and personal lives are unparalleled. It isn't just a catchphrase; it's a core value

Alyssa

Customer Success Manager

How do you collaborate with other teams in the company?

At vcita, each day is filled with both fun & exciting challenges that we need to solve for our customers, on a timely basis, so they can get back to business. We love to collaborate daily with Product, Development & Success to do what works best to find clear, innovative solutions for our businesses to be successful.

Erikka

Product Support Team Manager

How do your team's ideas influence the company's direction?

At vcita, we believe that our customers’ success is our success. Our Customer Success team serves as ambassadors of our clients’ needs within the company and are committed to bringing the voice of the customer to every discussion. With every project, whether it’s a product feature or a marketing campaign, a CSM will always be part of the discussion

Barak

VP of Customer Success

What projects are you most excited about?

I'm excited to be a part of creating AI How-To videos, giving our customers the flexibility to learn at their own pace. It boosts user adoption, enhances awareness of vcita features, and frees precious time for our teams. Our customers can now harness the full potential of vcita independently, and we're here to support every step of their journey.

Zach

Customer Success Manager

What are vcita Perks + Benefits

vcita Benefits Overview

vcita offers a comprehensive package of benefits and perks, the team's health and wellness is a priority. Our package includes health, dental and vision premiums covered at 100% for employees and 50% for eligible dependents, long-term disability and Life insurance with an enhancement option. Financial perks include 401k plan with employer match, FSA for both dependent and health expenses, legal insurance, and financial education tools. Also offered are Employee Assistance Program, Coffee subscriptions and WFH reimbursements. A generous PTO plan with a flexible mindset is in place to support the team's self-care preferences, and the company offers parental leave in support of families.
Wether that's in person or virtually, we always enjoy meeting each other, and have frequent fun events.

Culture
Volunteer in local community
We always enjoy supporting our local communities, emphasizing small business owners. In addition, we work continuously with local shelters and provide opportunities for individual volunteering
Partners with nonprofits
Recurring annual work with local shelters in both WA and FL.
Open door policy
Open office floor plan
Employee-led culture committees
Day off for your birthday
We have several floating holidays with lots of flexibility so you can celebrate what is important to you.
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
We meet once a month and also once a quarter to connect with each other, get transparent info on how things are going, recognize team members, and have fun together.
In-person revenue kickoff
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mean gender pay gap below 10%
Hiring practices that promote diversity
Diversity recruitment program
We focus resources on a diverse candidate pool
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Discounted Pet insurance is offered through our Employee Assistance Program
Wellness programs
We do personalized wellness activities which recognize people different needs around wellness and allow for each person to find the best way for them to rest, recharge and take care of themselves.
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Eligible employees are granted company stock options becoming vested over time
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Restricted work hours
Return-to-work program post parental leave
Company sponsored family events
We enjoy celebrating our team's families, and have them join us for activities throughout the year
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Customized development tracks
Personal development training

Additional Perks + Benefits

We plan our perks and activities' with our team in mind to make sure we offer perks people can make the most out of. There is a lot of personal touch and reflection, so we go with the times and get creative on great initiatives and treats for our amazing team members!

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