Senior Director of Total Rewards

| Seattle
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Build Flexport’s people infrastructure to support continued growth and scale

The opportunity:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easy for everyone. 

Flexport was founded in 2013 to help shippers get their stuff from A to B. Sounds simple, right? In reality, it’s more like A to B to C all the way to Q, with each leg of the journey handled by a different company. That means innovative, entrepreneurial people spend more time thinking about containers than about their products or customers. Flexport is here to change that by helping people move, finance and make smart decisions about freight. That helpful, actionable spirit infuses everything we do.

Flexport is looking for a Total Rewards Leader. We need someone with a strong compensation background (preferably with pre-IPO and public company experience) who is passionate about analysis, program design, and teamwork. Reporting to the VP, Head of Global People Operations, you will provide strategic, consultative advice to the Flexport leadership team and will be responsible for the total rewards and recognition strategy that will attract, retain, and motivate top talent. 

You will:

  • Drive the strategic design and execution of Flexport’s global compensation, equity, and benefits programs in line with business needs and values, and provide flexibility and local customization to account for cultural and market differences.
  • Partner with the CEO and the executive team to define a compelling total rewards strategy, built for a hybrid work-from-home and work-from-office workforce. 
  • Lead executive compensation efforts.
  • Oversee projects focusing on key compensation initiatives such as compensation strategy redesign and implementation, market benchmarking, career path/ladder formation, and the design of short-term and long-term incentive programs.
  • Oversee the company's benefits programs, including health, welfare, and retirement programs globally. Drive analytical rigor and analysis on effectiveness and competitiveness of existing programs to verify they are aligned with our business and talent strategies and monitor market trends to make recommendations for changes, as appropriate.
  • Oversee all deliverables for our quarterly Comp Committee meetings as well as manage the equity budget annually for the Board. Partner with leadership and BOD on compensation programs for IPO readiness.
  • Monitor external trends and benchmark activities across all areas of rewards to elevate our understanding of our compensation competitiveness globally, and evolve it over time to meet the changing landscape of total rewards.

You should have: 

  • Bachelor’s or Master’s degree and 10+ years of Total Rewards leadership experience in a public, multinational high technology environment.
  • Proven track record of influencing, leading and facilitating large scale strategic initiatives with multiple senior stakeholders.
  • Demonstrated global compensation experience in the following areas: executive compensation, salary planning, market pricing, job evaluation, data analysis, research and cost modeling.
  • Global benefit experience including knowledge of health and welfare plans, leaves and time off practices, and retirement plans.
  • Experience with administering and marketing options and RSUs as a large portion of the employee Total Rewards package.
  • Strong track record building, leading, and mentoring a diverse and high-performing team.
  • Growth mindset, sense of curiosity and strong problem solving skills. Strong attention to detail, organization, and the highest standards for accuracy and precision. 
  • Excellent communication, interpersonal and collaborative skills across all levels, with an ability to persuade and influence. Ability to exercise good judgment and discretion and maintain confidentiality. 

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our $1B investment from SoftBank Vision Fund in February 2019.

Worried about not having any freight forwarding experience?

  • Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.
  • What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers.
  • We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated, and engaged workforce.  That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self.  All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, creed, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.


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Location

Our office is right in the heart of historic Seattle, steps from Pike Place Market and surrounded by food, music, art, and ocean and mountain views.

An Insider's view of Flexport

What’s the vibe like in the office?

The Seattle office is incredibly collaborative, fun, and full of energy. Whether it’s spinning a prize wheel for birthday gifts or having offsite events on a boat, our office always finds ways to come together and appreciate one another for the work that we do.

Dylan

Data Operations Associate

What projects are you most excited about?

I’m excited to be working on improving the performance of our teams using data-driven analysis. Combining what I already know about data with everything I still have to learn about operations will be a great challenge that I'm ready to take on!

Seema

Data Operations Associate

What makes someone successful on your team?

Knowing how to be a team player. At Flexport, you can't grow the business alone. That means dropping what you’re doing to help the person next to you, dive head first into a problem, and take initiative when you see a gap. The people on our teams come from a diverse pool of work experience, so there's always someone who can offer their expertise.

Cayla

Global Operations Manager

How do your team's ideas influence the company's direction?

Flexport is customer-obsessed, and thus our direction must be influenced by the ever-changing needs of our clients. Our teams collaborate closely with our clients to learn what truly impacts their supply chains, and it's our responsibility to unlock and create value by funneling those insights into our own work and throughout the rest of Flexport.

Pete

Senior Global Operations Manager

How does the company support your career growth?

The opportunities to grow your career at Flexport are vast. Expansions globally and domestically provide you the ability to master your work, but also expand your day to day and round out your experience. In addition, weekly meetings with your manager provide you the opportunity to state your career goals and discuss ways to achieve them.

Aaron

Global Operations Associate

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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