eCommerce Marketing Manager at Expedia Group

| Bellevue
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Expedia

Collectively, the Expedia, Inc. brands cover virtually every aspect of researching, planning, and booking travel, from choosing the best airplane seat, to reading personal travel reviews of hotels, to planning what to do in a destination once you arrive. The Expedia, Inc. portfolio serves both leisure and business travelers with tastes and budgets ranging from modest to luxury. Expedia delivers consumer travel demand from nearly every continent to thousands of hotels and vacation rentals, hundreds of airlines, thousands of activities, and dozens of car rental companies and cruise lines.

The Expedia Local Expert business provides travelers with access to activities, attractions, tours, transportation, and other services in destinations around the world, both online and offline.

We are committed to building a pleasurable experience across all platforms including mobile and app. This position is responsible for setting business strategy, executing and implementing it to achieve set targets and objectives.

The Retail team manages global eCommerce operations for Expedia Group’s Tours, Activities, and Attractions business on various points of sale, including the websites of Expedia, Inc. and its affiliates, across all platforms including mobile and app. This position is responsible for contributing to and implementing Merchandising and Marketing business strategy to achieve targets set forward by organizational leadership.

General Responsibilities (include but are not limited to):

  • Understand and measure the key drivers of the LX consumer decision journey from shopping, booking, post-purchase and repeat
  • Develop creative marketing/merchandising concepts that appeal to our customers
  • Liaise with marketings team across the organization to execute on global multi-channel merchandising campaigns
  • Participate in hands-on campaign execution: coupon creation, creative asset development, channel communications planning, performance monitoring, etc
  • Collaborate with the Expedia Social team to expand our existing LX social media and influencers programs, helping to establish goals, KPIs, and tactics
  • Formulate recommendations for product enhancements and new product requirements
  • Represent LX in broader business planning meeting
  • Lead meetings and planning sessions to grow support for LX business

Requirements:

  • University degree, preferably in Marketing
  • 5+ years relevant work experience in fast-paced environment, preferably in B2C eCommerce
  • Experience in conceptualizing and organizing large scale merchandising campaigns, preferably multi-channel
  • Strong analytical, organization, communication, and people skills required
  • Creative thinker, equally passionate about developing and executing their ideas
  • Strong project management skills, with ability to prioritize across multiple business priorities, projects, and stakeholders in a fast-paced environment
  • Strong written communication a must, Photoshop proficiency a plus
  • Fluency and proven results with social media programs and influencer communities
  • Keen commercial awareness with experience of performing against commercial targets
  • Experience working in a team environment and communicating with multiple stakeholders
  • Proven ability to be successful in a matrixed organization
  • Understanding of CRM systems and web analytics software a plus
  • A consumer mindset, a passion for change and a love of travel
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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Technology we use

  • Engineering
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Location

Our new Seattle campus in Interbay is on the beach with sweeping views of the Puget Sound and Cascades.

An Insider's view of Expedia Group

What's something quirky about your company?

Everyone is obsessed with travel…Really! No matter who you are working with or run into in the halls you somehow always land on travel, where you have been, where you want to go or what is the next trip you are planning. Talk about a company with passion!

Laura

Recruiter

What's the biggest problem your team is solving?

In today's world, when you travel, you need things at your fingertips! Imagine you pull up your phone, click a few buttons, type some messages and get the answers to your travel needs quickly. That's what my team and I do - we give customers a rich experience to chat with a virtual assistant on any device and solve their travel problems right away!

Urja

Sr Technology Lead

What makes someone successful on your team?

Accept whatever starting point you have and creatively work with it to organically take a feature area, the team’s culture, and cross-org relationships to the next level. Don’t just take at face value your instructions, but turn every stone to solve user problems with joy and passion. The resulting impact is a sure sign of success.

Lawrence

Senior Technical Program Manager

What are some things you learned at the company?

What got you here today, will not get you there tomorrow. I believe this applies both organizationally and professionally; in order to maintain success, you must continuously evolve, challenge yourself, and take learnings from your mistakes.

Nicholas

Sr. Director, Finance

What are Expedia Group Perks + Benefits

Culture
Volunteer in local community
Day of Caring Volunteer Hours match
Friends outside of work
Eat lunch together
Intracompany committees
Check out our employee resource groups here: https://www.expediagroup.com/about/diversity-inclusion/
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We believe everyone deserves - NEEDS - time away from the office and we encourage employees to take advantage of their paid time off. We offer travel discounts to make it even easier to get out and see the world.

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