Benefits Manager - Leave of Absence at Expedia Group

| Bellevue
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Expedia

Expedia Group revolutionizes travel through the power of technology. Across the globe, our brands make travel easier for millions of people who want to step out of their homes and into the world. We’re a talented and dedicated team from all over the world – with 20,000+ employees, in over 50 countries. Together we seek new ideas, innovative ways of thinking, diverse backgrounds and approaches, because averages can lie and sameness is dangerous. Through incorporating a product-led approach and agile practices, we are focused on building a test and learn culture to improve our ability to attract, develop and retain talent in an increasingly competitive environment.

As the Benefits Manager you will own delivery of US Leave of Absences and Americas benefits offerings. You will resolve escalated issues, manage vendors, create communications, work on design and implementation and collaborate with functional areas within the company as well as with external consultants and administrators. This is a hands-on opportunity that will involve innovation and facilitation of activities supporting domestic and global rewards initiatives within a complex, global company.

What you'll do
  • Act as point of contact for escalated Leave of Absence concerns and issues
  • Liaise with employees, managers, HR colleagues and vendors to effectively communicate outcomes and mitigate risk
  • Support Benefits administration processes for LATAM and Canada and support US benefits administration as per assigned responsibilities
  • Anticipate legal changes for leave requirements across the U.S. and proactively identify solutions to ensure compliance and employee experience
  • Anticipate and effectively manage vendors, invoicing issues, program changes, vendor contract management, and compliance requirements to ensure program offerings and delivery meets the needs of the organization
  • Partner with analytics team to provide analysis of key program metrics and benchmarking studies - to understand trends as well as potential valuable changes that could be made to benefit offerings
  • Serve as primary support for sensitive and escalated employee concerns, appeals and claims
  • Own and constantly improve communication outlets for benefits information
  • Work across multiple departments to ensure information is consistent, engaging and available
  • Work collaboratively with local and regional Human Resources, Payroll, Legal, Communications, People Technology, Facilities, Finance, Procurement, and other key partners across Expedia Group
  • Lead perk and fringe benefit programs to ensure compliant and efficient programs that are well understood and utilized by employees
  • Works flexibly across time zones to fulfill business objectives.
  • Lead third-party relationships for global programs including consultants, brokers, benefit administrators, and carriers
  • Interpret and advise HR team on benefit changes that impact coverage and business. Provide training and guidance to HR as required
  • Oversee benefit inquiries including employee, HR, and senior management queries; effectively address concerns and communicate issues and trends to senior management as appropriate
  • Identify process improvements to provide a better experience to the employee with less errors
  • Ensure benefits programs are current with regards to trends, practices, costs, and local competitiveness
  • Develop, articulate, and execute communications and marketing recommendations for ongoing and new rewards initiatives
  • Work on special projects as required
Who you are
  • Bachelor’s degree in related field or equivalent experience and certification.
  • 4-5+ years benefits design and administration experience in a fast-paced, changing and high growth environment
  • Good understanding of and relevant experience in global benefits and rewards design and administration
  • Current with new benefit developments and industry trends
  • Ability to prioritize urgent issues effectively and balance high volume
  • Strong vendor management skills; demonstrated experience managing contracts and collaboration with Procurement and Legal
  • Experience in automated benefits environment and with implementation and maintenance of benefits administration technology and tools desired
  • Strong sense of cultural awareness
  • A diplomatic, relationship builder with strong professional presence and demonstrated ability to both collaborate and influence others
  • Detailed oriented and proficient in conducting research and gathering source material from project partners, technical experts and team members
  • Ability to utilize content from multiple sources
  • Ability to understand and express complex subjects as clear, concise ideas and share them through audience appropriate collateral
  • Possess extraordinary project management skills with the ability to handle multiple projects from conception to completion
  • Ability to balance being a strong team player and working independently
  • Excellent Microsoft application skills (Word, PowerPoint, Excel, Outlook, SharePoint).
Why join us:

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

*LI-MG1

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • AWSLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • CakePHPFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • DB2Databases
    • HBaseDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • TeradataDatabases

Location

Our new Seattle campus in Interbay is on the beach with sweeping views of the Puget Sound and Cascades.

An Insider's view of Expedia Group

What's something quirky about your company?

Everyone is obsessed with travel…Really! No matter who you are working with or run into in the halls you somehow always land on travel, where you have been, where you want to go or what is the next trip you are planning. Talk about a company with passion!

Laura

Recruiter

What's the biggest problem your team is solving?

In today's world, when you travel, you need things at your fingertips! Imagine you pull up your phone, click a few buttons, type some messages and get the answers to your travel needs quickly. That's what my team and I do - we give customers a rich experience to chat with a virtual assistant on any device and solve their travel problems right away!

Urja

Sr Technology Lead

What makes someone successful on your team?

Accept whatever starting point you have and creatively work with it to organically take a feature area, the team’s culture, and cross-org relationships to the next level. Don’t just take at face value your instructions, but turn every stone to solve user problems with joy and passion. The resulting impact is a sure sign of success.

Lawrence

Senior Technical Program Manager

What are some things you learned at the company?

What got you here today, will not get you there tomorrow. I believe this applies both organizationally and professionally; in order to maintain success, you must continuously evolve, challenge yourself, and take learnings from your mistakes.

Nicholas

Sr. Director, Finance

What are Expedia Group Perks + Benefits

Culture
Volunteer in local community
Day of Caring Volunteer Hours match
Friends outside of work
Eat lunch together
Intracompany committees
Check out our employee resource groups here: https://www.expediagroup.com/about/diversity-inclusion/
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We believe everyone deserves - NEEDS - time away from the office and we encourage employees to take advantage of their paid time off. We offer travel discounts to make it even easier to get out and see the world.

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