Content Program Manager
We are ExtraHop. We're on a mission to provide security teams with the intelligence they need to confront and stop advanced threats like supply chain attacks, zero day exploits, and ransomware attacks. Cyber attackers still have the advantage. We’re taking it back with creativity, intellectual curiosity, and a sense of humor. Are you ready to help us reclaim the upper hand?
Calling all content nerds! We’re looking for a program manager to join our team of writers, strategists, and creative types. You’d project manage, write content, and orchestrate the on-time execution of everything from blogs to white papers to content what-have-yous. You’ll need the ability to manage multiple projects and resources at the speed of tech marketing. You’ll work with internal stakeholders and partners to prioritize accordingly. Successful candidates will have a demonstrated understanding of content marketing’s many moving parts, and the ability to complete projects on aggressive timelines.
Duties and Responsibilities
- Serve as point person to receive content requests from stakeholders; manage the content development process end to end with relevant teams, run project kick offs, ensure all requests contain the relevant information needed to complete the project
- Project manage content for a variety of areas (including print, web, mobile, video, and social media) create project plans, including setting targets for milestones and adhering to deadlines
- Manage workflow of all content requests, assets, web copy requests with stakeholders by maintaining and serving as POC for Asana boards
- Manage and develop Asana workflow process as needed for each project/deliverable
- Develop and manage an internal copy review process
- Own digital asset uploads to data asset management platform
- Ensure material is technically accurate, creative, and aligned with our messaging and voice guidelines through a developed review process and a good personal eye for grammar
- Work closely with the Marcom comms and design teams to brainstorm ideas, create concepts, develop messaging across multiple formats (e.g., video, blog, virtual and in-person events, social)
- Partner with internal stakeholders to develop & deploy digital toolkits to support the brand’s digital marketing programs and tactics for new product launches
- Work in partnership with Campaign Manager to develop campaign materials across multiple business areas
- Engage, and cultivate strong relationships with internal/external partners
- Consistently manages stakeholder expectations, ensures delivery of the highest quality service, and solicits and acts on feedback
- Communicate and document project status and clear next steps to stakeholders on a regular basis
- Develop and maintain internal resources to support writing and brand guidelines for internal/external resources
Required Qualifications and Experience
- 3–5 years of relevant program management / content marketing experience
- Project management skills and experience working successfully with cross-functional teams, as well as freelancers and agencies
- Experience working with Asana or other similar project management tool
- Strong understanding of both technical and business value content and messaging in areas of data management, digital marketing and digital media
- High quality writing, editing, and proofreading skills strongly preferred
- Exceptional communicator who can both influence and listen in order to drive alignment across all stages of the content and asset creation process
- Growth mindset. A self-starter with an established track record in creating successful marketing content from start to finish
- An understanding of making content for SEO is a strong plus #LI-BKW
ABOUT EXTRAHOP
Cyberattackers have the advantage. ExtraHop is on a mission to help you take it back with security that can’t be undermined, outsmarted, or compromised. Our dynamic cyber defense platform, Reveal(x) 360, helps organizations detect and respond to advanced threats––before they compromise business operations. We apply cloud-scale AI to petabytes of traffic per day, performing line-rate decryption and behavioral analysis across all infrastructure, workloads, and data-in-flight. With complete visibility from ExtraHop, enterprises can detect malicious behavior, hunt advanced threats, and forensically investigate any incident with confidence.
ExtraHop is recognized by leading organizations for both its innovation in the market and its commitment to building a world-class team. In 2020, we’ve already been named a “Best Place to Work” by Inc., Computerworld, BuiltIn Seattle and Seattle Business Magazine, and we’ve been named to Wealthfront’s Career-Launching Companies list for the last four years. Forbes named ExtraHop to its 2020 AI 50 List, as well as the list of “20 Best Cybersecurity Startups to Watch.” In 2019 and 2020, JMP Securities put ExtraHop on its Elite 80 List as one of the most strategically positioned private companies in the cybersecurity industry. SC Media has named ExtraHop an Industry Innovator for enterprise network detection and response for the past two years.
We offer compelling benefits* to our employees, including:
- Health, dental, and vision benefits
- Generous Paid Time Off and Holidays + Paid Volunteer Time
- FSA and Dependent Care Accounts + EAP where applicable
- Educational Reimbursement
- 401k or Pension where applicable
- Pet Insurance (US only)
*Benefits outside of the US vary by region.
We are intentional about our culture, diversity, and inclusion, and we welcome everyone to come ready to participate in contributing to this truly unique environment. At ExtraHop, we believe that the best products, services, and companies are built by strong teams that include a diversity of backgrounds, perspectives, ideas, and experiences. We are committed to supporting and enabling growth and opportunity for every employee at every level. This is the foundation of our success.
We are equally committed to equal employment opportunity, and it is foundational to how we recruit and hire our talented team. Employment is determined based upon capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including potential pregnancy, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability , HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.
Our people are our most important competitive advantage, leading the charge against nation-states, cyber criminals, and insider threats. Ready to join us?