FLEXE is a team of technology entrepreneurs and logistics experts headquartered in Seattle. We connect retailers and brands in need of warehouse space and eCommerce fulfillment services to organizations that have extra resources. Our cloud-based software platform connects 1300+ warehouse facilities across North America, making the process of sourcing and scaling warehousing and services easy and efficient. FLEXE is transforming the $1.5T logistics industry. FLEXE.com 

The Director of Project Management has the primary responsibility to support all FLEXE project management and process improvement activities across several departments. The FLEXE marketplace model matches a wide variety of clients to a large bank of third party warehouses, and supports launching the warehouse site to meet the clients’ fulfillment needs.

You enable speed and growth at FLEXE by ensuring that the most effective and efficient project plan is used to meet client needs and warehouse capabilities. Reporting to the Director of Operations, you will lead and develop a team of project managers, and help grow the team as the company continues to increase the quantity and complexity of implementations. We are looking for a transformational leader with proven experience in scaling an organization with aggressive year over year revenue targets. You will be a critical cross-functional leader who can successfully partner with sales, operations, supply, product and integrations teams to ensure a successful implementation.

You will bring industry best practices to the table and help build a repeatable playbook for our implementations and company initiatives. Our environment is fast-paced and always changing, the ideal candidate will be able to think strategically and manage both short term and long term objectives effectively and be ready to jump into tactical details as well. If you enjoy non-stop action and a fast-paced business with challenging logistics problems to solve, this is the right opportunity for you.

Core Responsibilities:

Team Leadership

• Lead and develop a growing team, providing positive and critical feedback and coaching, helping create and manage team goals, and creating a great, inclusive team culture as well as involvement in recruiting and hiring.
• Provide strategic direction for key company initiatives 
• Create a ‘Center of Excellence’ to nurture project management practitioners and share knowledge of industry best practices.
• Influence and design organizational support structures best suited to sustain aggressive year over year growth targets for both current and future revenue channels

Implementation & Project Management

• Provide exceptional leadership support for implementation of new client engagements and business expansion with existing customers from onboarding through go-live and steady state. 
• Ensure smooth onboarding of all FLEXE 3PL warehousing projects across multiple locations in the US and Canada, addressing areas for improvement. 
• Spearhead operational and implementation improvement initiatives both specific to client needs and across the organization.
• Expand scope to include process improvements and additional initiatives to be managed by the team. 
• Partner with internal teams to ensure solution and go-live plans meet the needs of both warehouse and client.
• Manage the risk, issue and change resolution process, and work with other leaders to take corrective action as needed.
• Oversee Project Managers for the delivery of projects/programs on time, within scope and on budget.

Required Knowledge/Skills, Education, and Experience

• 10+ years experience
• Expert-level knowledge of project and change management and associated methodologies, techniques, processes and approaches (e.g. Project and Portfolio Management Methodology – PPM)
• Budget, cost and profitability management skills
• Knowledge of resource management tools
• Experience supporting teams that are managing multiple project launches per month
• Credibility as a senior-level project leader
• Strategic Thinking: Ability to juggle multiple goals and deadlines in the context of the big picture
• Team Leadership & Development: Ability to mentor, coach and effectively transfer expertise to others
• Facilitation, Negotiation & Problem Resolution Skills: Ability to build a strong network and relationships at executive levels with technology and solutions, customers and vendor groups
• Resilience and resourcefulness

Benefits:

The benefits package at FLEXE is thoughtfully designed to help people lead healthy lives in and outside of work.

-Health benefits for individual:

--Dental and vision are covered 100%

--Medical is covered 100% for HSA or a small premium for PPO.

-401k Matching Program

-Internet Stipend, while we're 100% work from home

-20 days of PTO

-13 Total Holidays

--10 company holidays (We've added Juneteenth to our list of holidays observed)

--2 floating holidays

--Take your birthday off!

-Paid Parental Leave & Bereavement Leave

-Paid Volunteer Time

-Industry learning initiatives with talks, demos, site visits. Etc.

Working at FLEXE:

Here are a few perks that make day to day work at FLEXE even more enjoyable:

-Choice of MacBook or PC and monitor setup, and height adjustable standing desk

-Located in historic Pioneer Square; restaurants, bars, shops, and mass transit hub

-PhilanthroFLEXE program. A quarterly program where we give back to the community through volunteer work, fundraising drives, etc.

Other benefits available when in-office:

-Bike lockers and showers

-Fully stocked pantry and beverage fridge

-Bake-off challenges

-Team sports such as Kickball, Softball, etc.

FLEXE participates in E-Verify, an employment authorization program through the U.S. Department of Homeland Security and the Social Security Administration.

FLEXE is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.