Relationship Manager, Interview Team
Who is Karat?
Interviewing is the gateway to building careers and teams. Yet, it's no one's job to do it with fairness and professionalism -- so we made it our job.
Karat conducts first-round technical interviews on behalf of companies like Indeed, Intuit, Pinterest, and Citrix. Our network of experienced Interview Engineers have conducted tens of thousands of technical interviews with software engineering candidates. Clients increase capacity to interview and unlock engineering productivity, all while providing exceptional candidate experiences.
Our Mission
Our mission is to be the world's interviewer. We conduct highly predictive interviews for our clients with rigor, humanity and fairness. Karat helps companies hire the engineers they need to create the future and helps ensure that engineers are in jobs that maximize their strengths.
Interviewer Management Team
The interview engineer management team is responsible for interview engineer experience and management from the moment an interview engineer applies to work at Karat to becoming a senior mentor. We oversee hiring, onboarding and growth, as well as managing overall Karat relationship. We are responsible for delivering enough interview engineer capacity and capabilities to meet client needs. We care deeply about meeting metrics, but we don't sacrifice culture - not on our own team, nor among the interview engineer community at large. We strive to be leaders in diversity, equity and inclusion, and treat it as a vital business need.
Our team is located across the United States, and meets regularly each week using remote technology including online chat and video software. Our interview engineers are located internationally, with a wide variety of work interests and life experiences. We are united by a mission to deliver exceedingly positive candidate experiences and fair interview results.
Core Responsibilities
- Manage interview engineers as they develop from Expert interviewers to Seniors
- Help interview engineers achieve desired booking utilization while also meeting client need
- Act as main point of contact between interview engineers and Karat
- Own individual performance management and drive interview engineer retention
- Schedule and facilitate 1:1 training sessions, performance reviews, and project work
- Review, approve and audit interview engineer invoices
- Work with across teams to ideate and develop programs
- Attend regularly scheduled team meetings and contribute to community events
- Steer interviewer culture and community as a role model, community leader & moderator
- Use documentation to clarify interview engineer expectations
About You
- Organized
- Detail-oriented
- Personable
- Comfortable running productive and personal meetings
- Comfortable initiating one-on-one conversations and maintaining positive relationships within a diverse community
Bonus Experience
- Strong analytical and project management skills are a plus
- Experience working with software engineers
- Experience working with remote teams
Statement of Non-Discrimination:
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat.
We value a diverse workforce: people of color are strongly encouraged to apply.
With thanks to the Level Playing Field Institute for this statement of non-discrimination