Senior Manager, Program Leadership at West Monroe

| Seattle
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West Monroe isn’t a start-up consulting firm, but we act like one.

 From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better.
If you are looking to be a “behind the scenes” technologist, this isn’t the place for you. We celebrate driven professionals who thrive in a collaborative environment. Our consultants work on front lines – partnering with clients to deliver game changing solutions in the most dynamic industries. Sound interesting?  Then West Monroe Partners just might be the place for you.

Think you’re up to the challenge?

West Monroe Partners is currently in search of a high-performance Program Leadership/PMO Senior Manager with experience in creating and leading a project management office, along with the entrepreneurial capability to grow and thrive in an expanding Operations Excellence Practice. At West Monroe Partners, you will have the opportunity to own your own career while engaging in high impact projects.

West Monroe Partners’ Program Leadership practice applies practical solutions and proven methods to help our clients:
Manage programs across multiple work streams in business and technology initiatives
Assess projects and/or programs with recommendations for recovery and course correction
Perform and implement project and program governance, processes, and procedures
Our clients’ project and program needs range from short strategic engagements to large transformational programs. 
Project duration's vary in length due to complexity of the engagement. Our client services include program management, health assessments of projects and programs, and building/optimizing project management offices.

Successful candidates will have experience in/participate in the following types of activities:

  • Project and/or program health assessments with recommendations for recovery and course correction
  • PMO planning and maturation, rollout and implementation, and career path definition and development
  • PMO governance, processes, procedures, and best practices
  • PMO and enterprise integration and alignment
  • Process Improvement and PMO Optimization
  • Program Leadership/PMO Senior Managers at West Monroe Partners have three primary responsibilities

Client Delivery:

  • Effective oversight and control of PMO structures and processes (e.g., portfolio management, resource/workload management)
  • Ability to coach and mentor Project Managers and team members on project methodology and tools
  • Keep current on professional best practices through professional literature and training workshops
  • Manages resources, budgets, and deliverables
  • Manage project economics including: track project budgets, create and deliver invoices, and manage collection process
  • Mentor and develop staff on the job and through formal feedback

Practice Development:

  • Participate in and support the national team in development and enhancements to the Program Leadership/PMO methodologies, tools and other collateral
  • Actively participate in thought leadership activities such as blogs, white papers and other related efforts
  • Collaborate with local office leadership to define how to align practice with office strategy and other practices
  • Coach and manage other consultants and actively participate in the performance expectation process
  • Actively participate in recruiting and retaining top quality consultants 

Business Development:

  • Participate in meetings, development of proposals and other efforts related to Program Leadership/PMO
  • Create work plans, pricing estimates, and risk assessments for opportunities
  • Actively build a professional network and affiliate network in the local community 

We need someone who can bring the following to the table:

  • Bachelor’s degree 
  • 10+ years of proven experience in various aspects of project/program management 
  • Clear understanding and experience in project and portfolio governance approaches (including but not limited to PMI, waterfall, iterative, Agile, Scrum, and OPM3)
  • Experience with project /program/portfolio intake/alignment and funding models
  • Demonstrated ability to negotiate, persuade, influence others and manage conflict to successful, productive conclusion
  • Strong skills in project/program management and PMO tools such as MS Project, Planview, Clarity
  • PMP certification a plus
  • Prior consulting from either a large/strategic consultancy or internal corporate change management group is preferred
  • Must have experience in developing work plans, project scopes, pricing estimates, and presentations to assist in selling work to clients
  • Strong project management methodology background, including schedule, scope, issue and risk management experience
  • Demonstrated success within one or more of West Monroe Partners’ core industries including Energy & Utilities,Healthcare, Manufacturing, Insurance, Consumer Products, Banking and/or Private Equity
  • Exceptional written and verbal communication skills
  • Ability to travel up to 70%

Think you've got what it takes? Join our team and make us better.


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West Monroe is located in the heart of downtown Seattle, a few blocks away from Pike Place Market. We are accessible by all major forms of transit.