Senior Manager, Program Leadership

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West Monroe isn’t a start-up consulting firm, but we act like one.

 From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better.
If you are looking to be a “behind the scenes” technologist, this isn’t the place for you. We celebrate driven professionals who thrive in a collaborative environment. Our consultants work on front lines – partnering with clients to deliver game changing solutions in the most dynamic industries. Sound interesting?  Then West Monroe Partners just might be the place for you.

Think you’re up to the challenge?

West Monroe Partners is currently in search of a high-performance Program Leadership/PMO Senior Manager with experience in creating and leading a project management office, along with the entrepreneurial capability to grow and thrive in an expanding Operations Excellence Practice. At West Monroe Partners, you will have the opportunity to own your own career while engaging in high impact projects.

West Monroe Partners’ Program Leadership practice applies practical solutions and proven methods to help our clients:
Manage programs across multiple work streams in business and technology initiatives
Assess projects and/or programs with recommendations for recovery and course correction
Perform and implement project and program governance, processes, and procedures
Our clients’ project and program needs range from short strategic engagements to large transformational programs. 
Project duration's vary in length due to complexity of the engagement. Our client services include program management, health assessments of projects and programs, and building/optimizing project management offices.

Successful candidates will have experience in/participate in the following types of activities:

  • Project and/or program health assessments with recommendations for recovery and course correction
  • PMO planning and maturation, rollout and implementation, and career path definition and development
  • PMO governance, processes, procedures, and best practices
  • PMO and enterprise integration and alignment
  • Process Improvement and PMO Optimization
  • Program Leadership/PMO Senior Managers at West Monroe Partners have three primary responsibilities

Client Delivery:

  • Effective oversight and control of PMO structures and processes (e.g., portfolio management, resource/workload management)
  • Ability to coach and mentor Project Managers and team members on project methodology and tools
  • Keep current on professional best practices through professional literature and training workshops
  • Manages resources, budgets, and deliverables
  • Manage project economics including: track project budgets, create and deliver invoices, and manage collection process
  • Mentor and develop staff on the job and through formal feedback

Practice Development:

  • Participate in and support the national team in development and enhancements to the Program Leadership/PMO methodologies, tools and other collateral
  • Actively participate in thought leadership activities such as blogs, white papers and other related efforts
  • Collaborate with local office leadership to define how to align practice with office strategy and other practices
  • Coach and manage other consultants and actively participate in the performance expectation process
  • Actively participate in recruiting and retaining top quality consultants 

Business Development:

  • Participate in meetings, development of proposals and other efforts related to Program Leadership/PMO
  • Create work plans, pricing estimates, and risk assessments for opportunities
  • Actively build a professional network and affiliate network in the local community 

We need someone who can bring the following to the table:

  • Bachelor’s degree 
  • 10+ years of proven experience in various aspects of project/program management 
  • Clear understanding and experience in project and portfolio governance approaches (including but not limited to PMI, waterfall, iterative, Agile, Scrum, and OPM3)
  • Experience with project /program/portfolio intake/alignment and funding models
  • Demonstrated ability to negotiate, persuade, influence others and manage conflict to successful, productive conclusion
  • Strong skills in project/program management and PMO tools such as MS Project, Planview, Clarity
  • PMP certification a plus
  • Prior consulting from either a large/strategic consultancy or internal corporate change management group is preferred
  • Must have experience in developing work plans, project scopes, pricing estimates, and presentations to assist in selling work to clients
  • Strong project management methodology background, including schedule, scope, issue and risk management experience
  • Demonstrated success within one or more of West Monroe Partners’ core industries including Energy & Utilities,Healthcare, Manufacturing, Insurance, Consumer Products, Banking and/or Private Equity
  • Exceptional written and verbal communication skills
  • Ability to travel up to 70%

Think you've got what it takes? Join our team and make us better.

 

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases

Location

West Monroe is located in the heart of downtown Seattle, a few blocks away from Pike Place Market. We are accessible by all major forms of transit.

An Insider's view of West Monroe

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.

Kirsten

Director, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.

Adam

Senior Manager, Technology

What are West Monroe Perks + Benefits

West Monroe Benefits Overview

Choosing where to build your career is an important decision. Should you choose to build it with West Monroe, we take that commitment seriously.

We believe that when people get the support they need to thrive, they care more, do more, and achieve more. In fact, that’s our whole business strategy. So we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow, and well into the future. We invest in you through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

Culture
Volunteer in local community
West Monroe encourages volunteerism both on an individual level and through coordinated volunteer opportunities, such as our National Day of Service, an all-company volunteer day.
Partners with nonprofits
West Monroe's Seattle office partners with NatureBridge, Food Lifeline, Technology Access Foundation, Boyer Children's Clinic, First Tee of Greater Seattle, Friends of the Children, and others.
Open door policy
Open office floor plan
Flexible work schedule
Our flexible work policy allows for different work arrangements such as regular telecommuting, alternative schedules, or part-time.
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
West Monroe has six ERGs: Black Employee Network, Interfaith, Pan-Asian Network, SOMOS, WMPride, and Women's Leadership Network.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
To ensure that we all share in our combined success, every employee participates in our Employee Stock Ownership Plan (ESOP). Our ESOP is designed to reward loyalty and company performance.
Performance bonus
Our bonus program includes an annual performance bonus, travel bonuses to recognize nights away from home, spot bonuses, quarterly recognition awards, and more
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Our flexible (also known as unlimited) PTO policy empowers our employees to make decisions about their own vacation time.
Paid volunteer time
West Monroe sets aside one day a year for its employees to participate in a "National Day of Change" firmwide volunteer effort. We also offer incentives for those who volunteer on their own time.
Paid holidays
West Monroe offers all employees paid time off for major holidays. We also close the office between Christmas and New Year's Day.
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
We sponsor a number of outings, including our quarterly meetings, annual retreat, holiday party, National Day of Change volunteering day, and more.
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
We host monthly "4 O'clock Rocks" happy hours in the office after our monthly Town Hall meetings.
Recreational clubs
Through our Chiefs program, employees can be a champion of anything they are passionate about -- we have employee-led wine tastings, soccer and basketball leagues, game nights, arts outings and more.
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Employees are required to complete at least 40 hours of continuing education each year. These credits may be earned through external training or by taking advantage of our robust internal curriculum.
Lunch and learns
As part of our robust training offerings, West Monroe offers "Knowledge Transfer Sessions." Anyone can create and present a training, and apply to allow people to receive CPE credits.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, cross-department program, career mentoring, and leadership mentoring.
Online course subscriptions available
Paid industry certifications

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