Navigating Cancer is a healthcare technology company creating innovative software for cancer programs across the United States. We provide a comprehensive web portal that connects patients with their care team and their electronic health records, as well as to other patients across our network. This enables patients to stay informed and engaged in their own care. For cancer programs, our technology platform improves the effectiveness and efficiency of their operations by helping them improve patient interactions, gather more timely and actionable information from patients, increase patient satisfaction, and reduce costs. We are a team of veterans with a breadth of experience in both healthcare and technology at great companies such as McKesson, Microsoft, Getty Images, Bristol-Myers Squibb, InventivHealth, and Ancestry.com.
Navigating Cancer is seeking a Technical Program Manager (TPM) to help drive the next generation of our Product and Engineering solutions. The TPM will work closely with Product Management and Engineering teams in breaking down complex business requirements into manageable projects, partner with engineering to to solve complex technical problems, while balancing business needs versus technical constraints, to drive successful execution initiatives in a timely and agile manner. Working at the cross-section between technical execution and product strategy, you will be enabling multi-disciplinary engineering projects. You will plan and manage project schedules, identifying risks and clearly communicating status to project stakeholders.
If you looking to make a difference, are passionate about healthcare and is interested to be part of engineering large scale solutions that change the lives of patients, then this is the team for you.
The Successful Candidate will:
Reinforce standards, best practices, and modern development conventions
Liaise between technical teams (developers and software development managers) and key business stakeholders
Establishing and tracking program goals, business metrics, and indicators for success. Provide regular updates on project status, performance against milestones, and summaries of risks/contingencies.
Define and scope projects by working closely with business customers to understand their needs and priorities and ensure they are captured in clear, prioritized requirements,
Communicate, establish clear expectations with both internal and external stakeholders involved in the project and manage to those expectations
Facilitate, lead and coordinate design/implementation efforts between internal teams and external customers and/or partners
Coordinate user story brainstorming, review, and clarification sessions with software and quality engineering teams to deliver maximum customer value with available time constraints and resources
Facilitate deep dives on key architectural components, collaborate with engineering and product leadership to enable discussions
and debate, influence timely outcomes on product and system design
Analyze work stream dependencies, change requests, prioritization and the impact on downstream working groups
Account for all project management deliverables for the successful launch of new products and services, including but not limited
to: implementation plan, project schedule, milestones, accomplishments, project budget and variances, issues & action items log, meeting minutes, risks assessment, change controls, prioritization and contingencies.
Anticipate problems and complications and formulate solutions so as not to impede the progress of the project, take responsibility
and drive ownership for issue resolution.
Create and maintain project status, scorecards and reports to track internal teams, vendor and partner performance.
Account for on-time project budget, timelines and quality.
Drive adoption and maturity of Agile development and product management practices including maintenance and upkeep of Jira, Trello and other Collaboration tools
8+ years of experience managing full life-cycle technical projects or programs of an increasingly large and complex scale in a related industry
Strong communication, client services, and interpersonal skills
Solid understanding of product development lifecycles
Experience working in Engineering or Product delivery organizations is a plus
Experience or familiarity leading projects across a heterogeneous (multiple technology) platforms
Experience working in an Agile delivery environment & tooling (Scrum) is a must
Certification in Agile (SAFe or similar framework) is a plus
Proficient at creating and tracking complex development schedules, managing issues and tracking bugs
Excellent written and verbal communication with multiple levels of leadership involving both business and technical sides of business
BA/BS in a Computer Science or related technical field, or equivalent professional experience
Why work here?
We support thousands of healthcare professionals and tens of thousands of cancer patients every day. We help cancer patients get better careand consider this a valuable and meaningful reason to come to work every day. You get to work with leading technology, wear many hats and contribute every day to our business success! You get to help us grow and establish ourselves as a world-class business. We are lean, agile, and lightweight. We believe in each other, believe in our work, and have fun along the way.
Purpose. We exhibit an unwavering commitment to enrich the lives of cancer patients and delight our customers.
Simplicity. We reduce complexity for ourselves, our customers and their patients and seek simplicity in all we do.
Integrity. We communicate openly and honestly and act with transparency and gratitude.
Agility. We welcome change and actively listen and adapt to deliver creative solutions and improvements.
Growth. We foster personal and professional growth and manage our performance to exceed the companys goals.
This position is full-time, on-site with the Navigating Cancer team. Our offices are in downtown Seattle, and we offer competitive compensation and benefits.