About Make.TV

Make.TV is the leading provider of cloud-based, live video acquisition and management solutions through its Live Video Cloud (“LVC”) platform. Think of it as a video control room in the cloud. The company was founded in Germany (where most of the development team remains) but moved its corporate headquarters to Seattle, Washington in 2016.
Make.TV provides innovative solutions for top media, entertainment and technology companies worldwide, including Electronic Sports League (ESL), MTV/Viacom, MLB/BAMTech, FOX Sports Brasil, and the Swiss Broadcasting Corp (SRF). Make.TV’s award-winning Live Video Cloud helps content programmers and service providers in the fields of news, sports, eSports and entertainment bring live and on-demand video from any screen, to any or multiple destinations- including the ability to organize hundreds or thousands or live streams from mobile video for use in professional productions. Make.TV's investors include Microsoft Ventures, Voyager Capital and Vulcan Capital.
We believe in maintaining agility by employing flat hierarchies, and we encourage our team members with enough freedom to take ownership of their area of discipline.
Due to our distributed organizational structure, with offices in Seattle, USA and Cologne, Germany and a satellite office in Los Angeles, we offer ‘work from remote’ options as well. In general, we care most about getting the work done - although we feel you should visit the beautiful places we chose!
We are mature enough to structure processes well and to avoid quite some mistakes, but still "startup enough" to move quickly and adapt if we see areas that need to be improved.
More information is available at www.make.tv.

Responsibilities:

• Consulting and support of our key account (depending on the customer and customer relationship, only one customer or several) - personally, by telephone and by e-mail
• POC for customers due to new projects and escalation
• Responsible for the maintenance of customer relations
• Handling and developing targets with customers in cooperation with your colleagues from the Sales department

Required Qualifications:

• Bachelor´s Degree, preferably in business administration, (project) management, IT, or equivalent practical experience
• Experience in a comparable position (account manager, sales engineer, technical sales, project manager, etc.)
• Excellent communication skills in verbal and written English
• Affinity to technical issues - ideally experience in the media sector of streaming, video or TV
• Analytical thinking in relation to requirements of our customers/target groups
• Strong account management, closing and “win-win” negotiating skills
• Organizational skills, structured working
• High degree of self-motivation
• Must be willing to travel in US and Germany

What the Job offers:

• Colleagues with outstanding, long-term experience and an environment in which learning and development are highly important
• most modern technologies and procedures 
• freedom in the improvement of own working methods
• Competitive wage
• Perspectives for further development

Terms: 

• Job-Type: Full-Time
• Employment: Permanent
• Place of work: Seattle/USA, partly Remote/Home-Office possible (depending on the project/customer working at the site of the Customer)

You are highly motivated and curious about this Job?

Please send applications (with CV, job references etc.) with salary expectations and earliest start date.

We look forward to hearing from you soon!