Expedia

We are seeking a highly motivated Senior Account Manager to develop and lead our relationship with Key Airline Partners in the Americas. Reporting to the Director, Key Accounts - Americas, this role will have full ownership and revenue responsibility for a significant portfolio of airline partners. The main responsibilities are to drive revenue targets, ensure price & inventory access, structure deals and execute contract renewals. The role requires the implementation of growth strategies for the assigned accounts as well as owning and driving Expedia Group partnership initiatives beyond distribution with our partner organizations.

You are a self-starter, who is driven by a passion for customer centricity and getting results. You look for ways to break down barriers and define new ways of showcasing value to our airline partners.

• With a customer centric lens, you will create strategies to maximize total revenue and drive the best results for many of our largest and most significant partners.
• You will work closely and constantly to improve our relationships with the internal partners impacting and influencing our external partners.
• A strong negotiator, you will own the airline agreements and lead the negotiating process.

Key responsibilities:

• You'll be responsible for day-to-day interaction with the airlines; conduct regular one-to-one meetings with key partners in airlines’ head office and frequent catch-ups with contacts in the most important markets
• Lead negotiation of agreements and contract updates
• You'll address queries from specific airlines
• You will administer and plan social partner interactions or local events with some of the largest key accounts
• Review performance with account on a regular basis
• You'll prepare content for partner meetings
• Establish and build relationships at higher levels to connect account with EG’s leadership when appropriate
• Present key account portfolio to senior management
• Secure fares and other content in all markets where airline has important content for EG brands
• Lead merchandising opportunities in meaningful points of sale
• Discover opportunities with Lodging Partner Services/Expedia Partner Solutions and execute
• Monitor contract performance
• Seek payments and work with Finance on invoice administration

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

*LI-MH2

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.