Develop and productionize machine learning models and scalable ML services for Qualtrics products. Build robust data pipelines for complex, multimodal data; design highly available microservices; optimize algorithms and systems; participate in architecture and design reviews; prototype solutions; collaborate with product and engineering teams; and mentor junior engineers. The role requires strong computer science fundamentals, applied ML experience, and proficiency in Python, Java, C#, TensorFlow, or PyTorch.

Design and develop scalable AI architectures, frameworks, and algorithms for enterprise SaaS agent platforms. Guide agentic capabilities across research and production, lead the technical roadmap, evaluate AI technologies, and improve agent performance, observability, security, governance, and efficiency. Collaborate with applied scientists, product managers, engineers, and security architects while providing technical direction, code reviews, and mentorship.