Build and deploy production micro-apps and LLM-powered agents on a governed GCP platform. Integrate AI with systems (Salesforce, Slack, NetSuite, SQL), harden apps with auth, secrets, CI/CD, logging and monitoring, automate maintenance, and implement evaluation and observability for model quality and drift.

Lead strategy and delivery of AI-powered, agentic product features for a SaaS insurance platform. Define roadmaps, KPIs, ROI, and success criteria; collaborate with engineering and data science to prototype, test, and launch; drive adoption, mentor junior PMs, and align cross-functional teams from discovery through GTM.