Lead patient experience consulting engagements for healthcare organizations by translating quantitative and qualitative data into strategic recommendations and execution roadmaps. Advise C-suite executives, boards, providers, and clinical teams; facilitate executive presentations, training, and workshops; support change management and capability building; identify client growth opportunities; and contribute to consulting methodologies, tools, and offerings.

Leads healthcare consulting engagements focused on nursing systems, clinical workflow redesign, patient experience, and operational improvement. Manages project teams, budgets, timelines, and client relationships while analyzing payer metrics, denial rates, and clinical behavior data. Designs nursing strategies, delivers training and coaching, and provides executive recommendations to health system leaders. Requires extensive nursing leadership experience, analytics proficiency, healthcare performance improvement expertise, and willingness to travel up to 75%.

Leads end-to-end healthcare consulting engagements focused on patient and employee experience. Responsibilities include managing scope, budgets, timelines, analytics, executive relationships, business development, strategic recommendations, workshops, training, methodology innovation, and measurable transformation outcomes. Partners with C-suite leaders, health system boards, and clinical teams while mentoring colleagues and expanding client pipelines.