Top Customer Success & Experience Jobs in Seattle, WA

The Senior Customer Success Manager serves as a strategic advisor, managing key customer accounts, resolving issues, and driving customer outcomes while collaborating across teams and sharing insights with internal stakeholders.

The Intern will assist in identifying threats by using security tools, building detections, and automating triage tasks while collaborating with security engineers.

The Escalation Engineer tackles complex customer issues related to MongoDB, ensuring positive outcomes through technical expertise and collaboration. They provide support during escalated situations, mentor new team members, and drive resolution for mission-critical database systems.

Manage global technical support teams for MongoDB, focusing on customer satisfaction through technical issue resolution, performance enhancement, and team development.