Top Customer Success & Experience Jobs in Seattle, WA

The Sr. Customer Success Manager will lead consultative conversations with Spanish-speaking restaurant clients, handle complex negotiations, collaborate cross-functionally, and leverage data to drive customer success.

The Customer Success Manager II will engage with customers to drive retention, handle complex negotiations, and collaborate with cross-functional teams to ensure successful outcomes for restaurant clients.

The Manager of SMB Account Strategy leads a team of Customer Success Managers to enhance customer engagement, retention, and operational excellence, focusing on coaching, performance tracking, and cross-functional collaboration.

Manage and develop the Business Development team at Toast, focusing on hiring, coaching, achieving quotas, and driving revenue. Collaborate with cross-functional teams to ensure alignment and success in new retail verticals.

As an Onboarding Consultant, you will manage customer relationships through the onboarding of Toast's products, focusing on implementation and customer satisfaction in a fast-paced environment, while providing support in both Mandarin and English.

The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.

As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.